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Krystal Vallarta

Av de las Garzas 30, Zona Hotelera Norte, 48333 Puerto Vallarta, JA, Mexico
+52 322 226 0700

RM 500+

Overall guest ratings

6.9/10 Good
Based on 726 reviews

Review highlights

  • 8.1
  • 6.3
  • 4.1
  • 4.0

Nearby

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    About

    Krystal Vallarta is a great choice for your beach stay in Las Glorias, putting you near activities like scuba diving, snorkeling, and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar and a health club are other highlights, and rooms offer room service and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Room service
    • Spa
    • Child pool
    • Air-conditioned
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 726 reviews
    • 8.1 "Location is great."
      8.3 "83% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      8.6 "86% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 6.3 "Service is ok."
      6.8 "Only 68% thought the service was professional."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Average amenities."
    • 4.1 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      1.6 "For 84%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      0.8 "92% thought the tv was sub-standard."
      1.5 "85% said the bathroom was dirty."
      2.2 "78% were disappointed with the minibar."
      0.0 "100% had problems with the shower."
    • 4.0 "Disappointing food."
      1.4 "For 86%, the dining experience was not enjoyable."
    • 3.9 "Not very clean."
      3.5 "65% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      2.0 "80% criticized the plain hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
      0.8 "92% didn't like the unstylish hotel."
    • 1.1 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    Based on 413 reviews
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.3 "Good pool."
    • 6.2 "Service is ok."
      6.9 "Only 69% thought the service was professional."
    • 5.0 "Average amenities."
      4.5 "55% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
    • 4.6 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      1.6 "For 84%, the rooms looked old."
      0.2 "98% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
      1.8 "82% complained about the bathroom."
      1.0 "90% thought the tv was sub-standard."
    • 3.9 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
    • 3.7 "Disappointing food."
    • 2.4 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      0.9 "91% didn't like the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 268 reviews
    • 7.5 "Good pool."
    • 7.5 "Good location."
    • 6.6 "Service is ok."
    • 5.8 "Average value."
    • 5.2 "Average amenities."
    • 4.2 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 4.1 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      3.9 "61% said rooms were dirty."
    • 3.9 "Disappointing food."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 43 reviews
    • 8.2 "Location is great."
    • 6.3 "Service is ok."
    • 3.6 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    data provided by TrustYou

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