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Hotel Universal

Avenida Dos, -- Porto, Porto, Portugal
+351 222 006 758

RM 147+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

7.5/10 Good
Based on 1,405 reviews

Review highlights

  • 9.0
  • 8.2
  • 4.9
  • 3.5

Good to know

  • Great reception

Nearby

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    About

    With a stay at Hotel Universal, you'll be centrally located in Porto, steps from Aliados Square and Dom Pedro Monument. This hotel is within close proximity of Porto City Hall and Clerigos Church.

    Rooms

    Make yourself at home in one of the 44 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

    Dining

    Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Pool table
    • Storage available
    • Concierge service
    • Coffee shop
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,405 reviews
    • 9.0 "Terrific location."
    • 8.2 "Great service."
    • 7.2 "Internet works."
    • 5.1 "Average cleanliness."
    • 4.9 "Breakfast is below average."
    • 3.5 "Rooms are not good."
    • 2.4 "Terrible amenities."
    • 2.2 "Quite uncomfortable."
    • 2.0 "Horrible vibe."
    View all review categories

    Overall rating

    7.3 Good
    Based on 927 reviews
    • 9.0 "Terrific location."
      8.0 "80% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      8.3 "83% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 7.0 "Internet works."
    • 5.5 "Average cleanliness."
    • 4.8 "Disappointing food."
    • 4.6 "Breakfast is below average."
    • 3.4 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      4.4 "56% said rooms were dirty."
      2.2 "78% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      2.6 "74% said the bathroom was dirty."
      2.3 "77% criticized the small bathroom."
      4.0 "60% had problems with the shower."
      1.6 "84% thought the tv was sub-standard."
    • 2.3 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      2.0 "80% thought it was too noisy."
      2.3 "77% criticized the small bathroom."
    • 2.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    Based on 281 reviews
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      8.3 "83% said the reception staff was great."
    • 5.1 "Average cleanliness."
    • 5.0 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      1.9 "81% said rooms were small."
      2.6 "74% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      2.2 "For 78%, the rooms looked old."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 2.2 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      2.4 "76% thought it was too noisy."
    • 2.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 196 reviews
    • 9.4 "Terrific location."
      8.5 "85% liked the proximity to sightseeing."
    • 8.4 "Great service."
    • 7.6 "Internet works."
    • 5.1 "Average cleanliness."
    • 4.8 "Breakfast is below average."
    • 4.1 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.1 "79% said rooms were small."
      4.1 "59% said rooms were dirty."
    • 2.6 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      2.5 "75% thought it was too noisy."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 2.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    data provided by TrustYou

    Recent reviews

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