Playacar Palace

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Fracc.Playacar Bahia del Espiritu Santo, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4960

RM 1,648+

Playacar Palace
Sat 9/12
Sun 10/12

Overall guest ratings

8.9/10 Excellent
Based on 468 reviews

Review highlights

  • 10.0
  • 9.9
  • 8.3
  • 6.5

Good to know

  • Great view
  • Wonderful sightseeing
  • Friendly service
  • Great shopping


  • 0.4 km Xaman Ha Aviary
  • 0.5 km Yucatek Divers
  • 0.6 km Playa del Carmen Main Beach
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This intimate, family and beachfront resort,located in Playacar Hotel Zone offers beautifully appointed rooms, all with double Jacuzzis, balcony and 24 hour room service. Excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island. Take the opportunity to experience a soothing escape at our state-of-the-art Spa facility; Selected tours, daily and nightly entertainment included. Honeymoon specials and golf package available. The Hotel offers excellent service and the best personal attention: -Luxurious accommodations -Fine dining (3 restaurants) -Top shelf drinks (domestic & imported) -24 hr. room service -Wireless Internet -Kiddie pool and Kids Club (ages 4-12) -Solarium -Spa facilities, Fitness Center, Beauty salon and Spa boutique -Tennis court nearby -Table games-Daily activities-Concierge, Bell staff service -Wedding servicesGift shop, Travel Agency, Car rental, Doctors on call 24 hrs. -Dry cleaning & laundry service-Cribs, rollaways & wheelchairs on request -Currency exchange, ATM machine -Golf packageEnjoy exchange privileges at selected Palace Resorts.(Some restrictions apply.)br /> Palace PassportBook a minimum three-night stay in any Palace resort in Cancun or Riviera Maya for travel now through December 23, 2013, and receive a Palace Passport (FREE Resort Credit) that includes:-25% discount on green fees (at regular price; per adult) at Moon Spa & Golf Club, (per adult)-US$15 toward a car rental through an on-site rental agency (per room/per stay; minimum 2 day rental)-25% discount towards select spa treatments (per day/per adult)-Unlimited select tours per person)Buy one get on free Swim with the Dolphins and ATV Tour. Certain restrictions apply. Honeymoon package:-Fruit basket-One bottle of sparkling wine-One romantic candlelightd inner -Two T-shirts-Use of services provided by the honeymoon desk.-Late check-out (until 6 PM) may be requested and is subject to availability.All students must be 18 years of age and older.- Students under 18 years of age must travel and room with a parent/legalguardian. (No exceptions)- 1 Chaperone (over 25 yrs old) for every 20 students.- Proof of age required. All students will be required to provide their validpassports upon check-in.- Alcohol will be served to students over 18 years of age and older only.- Legal drinking age in Mexico is 18. We might ask for an I.D. at any time. Underagedrinking and providing alcohol to minors is punished by law.- Introducing alcohol to the premises or taking it out from them is not allowed.- Tape recorders, radios and any sound devices may not be used in the rooms,building or at the pool area; you will only be allowed to use them withheadphones. Remember there are other guests in the property who will resentnoises and disturbances.- You will be financially and legally responsible for all damages and disruptionscaused in the property.- A credit card guarantee is required upon check in to charge in the event ofdamage.- The hotel can and will suspend any or all of its services to guests who, in thehotel's opinion, display or enact improper conduct offensive and/or unacceptableand/or dangerous to others and/or themselves.

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  • Complimentary breakfast
  • Fitness centre
  • Free Wi-Fi
  • Disability-friendly
  • ATM on-site
  • Business centre
  • Car hire
  • Internet
  • Currency exchange on-site
  • Gift shop
  • Laundry service
  • Meeting/Banquet facilities
  • Room service
  • Spa
  • Hot tub
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Beauty salon
  • Air-conditioned
  • 24 Hour Front Desk
  • Safe
  • Free parking
  • Pool table
  • Designated smoking area
  • Storage available
  • Non-smoking rooms available
  • Concierge service
  • Child pool
  • Cable or satellite TV
  • Sauna
  • Babysitting/child care services (surcharge)
  • Pets not allowed
  • Steam room
  • Free valet parking
  • Wedding services
  • Outdoor tennis
  • Terrace/Patio
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Guest reviews

All reviews

Overall rating

8.9 Excellent
Based on 468 reviews








Value for money

Overall rating

8.5 Excellent
Based on 234 reviews



Overall rating

8.8 Excellent
Based on 234 reviews