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Hotel Maya del Carmen

10a Avenida por 40, Zazil-Ha, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0721

RM 191+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

7.0/10 Good
Based on 604 reviews

Review highlights

  • 9.1
  • 4.0
  • 3.9
  • 3.9

Good to know

  • Great shopping

Nearby

    show all

    About

    With a stay at Hotel Maya del Carmen in Centro, you'll be in the entertainment district and minutes from Mamitas Beach Club and Coco Beach. This spa hotel is within close proximity of Canibal Royal Beach Club and Riviera Art Gallery.

    Rooms

    Make yourself at home in one of the 30 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided daily.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.

    Dining

    A complimentary continental breakfast is included.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Laundry service
    • Room service
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Spa
    • Kitchen/Kitchenette
    • Free parking
    • Designated smoking area
    • Wedding services
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 604 reviews
    • 9.1 "Terrific location."
    • 7.8 "Good service."
    • 4.0 "Not very comfortable."
    • 3.9 "Disappointing food."
    • 3.9 "Internet is poor."
    • 3.2 "Awful breakfast."
    • 3.0 "Generally quite dirty."
    View all review categories

    Overall rating

    7.0 Good
    Based on 308 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      8.8 "Great parking, according to 88%."
      8.2 "82% appreciated the closeness to the beach."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      1.3 "87% didn't like the uncomfortable beds."
      1.6 "Air conditioning was criticized by 84%."
    • 3.4 "Disappointing food."
    • 3.3 "Breakfast is below average."
    • 3.0 "Awful rooms."
      1.3 "87% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.6 "Air conditioning was criticized by 84%."
      0.8 "For 92%, the rooms looked old."
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    Overall rating

    6.9 Good
    Based on 253 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 7.6 "Good service."
      8.6 "86% thought the service was very professional."
    • 3.8 "Not very comfortable."
      1.2 "88% didn't like the uncomfortable beds."
      1.8 "Air conditioning was criticized by 82%."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      1.2 "88% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      1.2 "For 88%, the rooms looked old."
      0.8 "92% were unsatisfied with the kitchenette."
      1.0 "90% found problems with the furniture."
      1.8 "Air conditioning was criticized by 82%."
    • 3.1 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
    • 2.9 "Awful breakfast."
    View all review categories

    Overall rating

    7.1 Good
    Based on 42 reviews
    • 8.9 "Location is great."
    • 7.6 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 4.2 "Not very comfortable."
    • 3.0 "Awful rooms."
    • 2.5 "Horrible vibe."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou

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