Overview

HM Playa Del Carmen
Best Restaurants & Bars

Avenida Constituyentes 180, entre Avenida 15 Norte y Avenida 20 Norte, 77720 Playa del Carmen, QR, Mexico
+52 984 873 1590

RM 401+

Overall guest ratings

8.3/10 Excellent
Based on 595 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.5
  • 5.0

Good to know

  • Nice building
  • Friendly service

Nearby

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    About

    HM Playa del Carmen puts you within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are other highlights, and rooms offer refrigerators and free WiFi.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Currency exchange on-site
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Safe
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 595 reviews
    • 9.7 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Great parking, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.6 "Wonderful beach."
    • 9.5 "Excellent breakfast."
    • 8.7 "Bar is amazing."
    • 8.6 "Vibe was good."
      8.9 "89% thought, the hotel was modern."
      10.0 "100% said it was a stylish hotel."
      9.3 "93% enjoyed the friendly atmosphere."
    • 5.0 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
      5.2 "Only 52% thought the furniture was functional."
      6.7 "Only 67% said the rooms were modern."
    • 2.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 392 reviews
    • 9.8 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "Great parking, according to 100%."
      9.6 "96% liked the proximity to shopping."
    • 9.7 "Wonderful beach."
    • 9.5 "Excellent breakfast."
    • 8.8 "Pool is good."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 6.6 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.5 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.2 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.1 "Beds were acceptable for 51%."
      6.2 "Only 62% said rooms were clean enough."
    • 2.2 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 160 reviews
    • 9.8 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 9.5 "Excellent breakfast."
    • 9.0 "Excellent pool."
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.2 "Good cleanliness."
    • 6.4 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
    • 5.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.5 "For only 55%, the bathroom was ok."
      5.5 "Only 55% thought the furniture was functional."
    • 1.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 41 reviews
    • 9.5 "Terrific location."
    • 9.3 "Excellent breakfast."
    • 9.0 "Excellent pool."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
    • 5.8 "Average comfort."
    • 5.0 "Rooms are ok."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

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