Overview

Hotel San Carlos - Downtown Convention Center

202 North Central Avenue, Phoenix, AZ 85004, United States
+1 602 253 4121

RM 579+

Overall guest ratings

6.9/10 Good
Based on 549 reviews

Review highlights

  • 9.5
  • 9.3
  • 4.8
  • 4.5

Nearby

    show all

    About

    Location.

    The Hotel San Carlos - Downtown Convention Center is located in downtown Phoenix, Ariz. The Dodge Theatre, Chase Field, US Airways Arena, Arizona Science Center, Herberger Theater, Orpheum Theatre, and Phoenix Symphony hall are all within six blocks of the hotel.

    Hotel Features.

    The smoke-free Hotel San Carlos - Downtown Convention Center is the only historic boutique property in the Phoenix area. Lobby decor preserves the hotel's historic past with polished wood floors, chandeliers, and floor-to-ceiling mirrors. The hotel has two restaurants: Rice Paper, serving Vietnamese cuisine, and Seamus McCaffery's, an Irish pub offering live music. Street-front shopping directly outside the lobby includes a men's apparel shop, barber shop, gift shop, and shoeshine/repair shop. Hotel San Carlos includes a third-floor heated outdoor pool and sundeck surrounded by potted plants, globe streetlights, and cushioned lounge chairs. The hotel provides two meeting rooms, a business center, and discounted use of a nearby 24-hour fitness center.

    Guestrooms.

    All 128 guest accommodations feature high ceilings, antique furnishings, tapestries, and crown moldings. Cable TVs, phones, and complimentary wireless Internet are provided. Coffeemakers are stocked with gourmet coffee. Bathrooms feature Rusk toiletries, shower/tub combinations, white tile floors, and pedestal sinks. Valet (surcharge) and self-parking (surcharge) is available.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Tennis
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 549 reviews
    • 9.5 "Terrific location."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Excellent pool."
    • 9.3 "Incredible bar."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "Housekeeping was great, according to 83%."
    • 4.8 "Bad amenities."
      1.5 "85% thought the facilities needed updating."
      3.5 "65% complained about the elevator."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 4.5 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 4.3 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.6 "94% criticized the small bathroom."
      2.0 "For 80%, the rooms looked old."
      2.5 "75% had problems with the shower."
      3.1 "69% found problems with the furniture."
      3.6 "64% were disappointed with the minibar."
      3.6 "64% thought the tv was sub-standard."
    • 3.0 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
    View all review categories

    Overall rating

    7.4 Good
    Based on 126 reviews
    • 9.5 "Terrific location."
    • 7.7 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.5 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 3.3 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.6 "94% criticized the small bathroom."
      1.8 "For 82%, the rooms looked old."
    • 2.7 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      1.7 "83% thought it was too noisy."
      0.6 "94% criticized the small bathroom."

    Overall rating

    6.3 Good
    Based on 82 reviews
    • 9.3 "Terrific location."
    • 8.3 "Great service."
    • 4.9 "Bad amenities."
    • 4.8 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      1.3 "87% said rooms were small."
    • 3.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."

    Overall rating

    6.1 Good
    Based on 290 reviews
    • 9.6 "Terrific location."
      10.0 "Business sites within easy reach, said 100%."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
    • 4.2 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 3.7 "Rooms are not good."
      0.7 "93% said rooms were small."
      1.4 "86% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
      0.7 "93% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
    • 3.0 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
    • 2.6 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    Based on 49 reviews
    • 9.4 "Terrific location."
      10.0 "Business sites within easy reach, said 100%."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 5.2 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.7 "Vibe wasn't good."
    • 3.7 "Rooms are not good."
    • 3.1 "Quite uncomfortable."
    • 2.9 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    room
    convention center
    historic hotel
    close of the convention center
    downtown phoenix
    character older
    vietnamese restaurant
    history of the hotel
    handicapped friendly
    bathroom vanity
    small way
    old and historic
    old and dirty and run
    historic hotels
    More
    More
    More

    Photos
    Map

    Map