Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.0 "Perfectly clean."8.8 "88% said
rooms were clean ." 9.6 "96% thoughtit was clean ." -
8.9 "Vibe was good."8.2 "82% thought, the
hotel was modern ." 9.4 "94%enjoyed the lobby entrance ." 9.8 "98% said it was astylish hotel ." 8.6 "86%enjoyed the friendly atmosphere ." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 9.4 "94% werehappy with the shuttle service ." 8.8 "88% thought theservice was very professional ." -
7.7 "Good location."9.8 "
Good access to the airport , said 98%." 7.5 "Easily accessible by car , said 75%." 10.0 "100%liked the proximity to shopping ." 8.6 "86%liked the proximity to sightseeing ." -
7.3 "Internet works."
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6.9 "Breakfast is mediocre."
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6.4 "Average value."
Overall rating
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8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
8.8 "Vibe was good."9.8 "98% said it was a
stylish hotel ." -
7.6 "Good location."9.9 "
Good access to the airport , said 99%." -
7.1 "Good breakfast."
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6.9 "Average comfort."
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5.6 "Rooms are ok."
Overall rating
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9.0 "Awesome vibe."8.4 "84% thought, the
hotel was modern ." -
8.9 "Great service."9.3 "93% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 8.0 "80% said thereception staff was great ." -
7.8 "Good location."9.7 "
Good access to the airport , said 97%." -
7.5 "Nice rooms."8.0 "80% said the
beds were comfortable ." 8.8 "88% saidrooms were clean ." 8.5 "85% thoughtrooms were spacious ." -
6.9 "Breakfast is mediocre."
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6.4 "Average value."
Overall rating
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9.0 "World class service."9.4 "94% found the
staff to be very friendly ." -
9.0 "Perfectly clean."8.7 "87% said
rooms were clean ." -
8.7 "Vibe was good."
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7.9 "Good location."9.8 "
Good access to the airport , said 98%." -
7.5 "High comfort."
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7.0 "Good amenities."
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6.5 "Average value."
Overall rating
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8.7 "Great service."
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7.6 "Good amenities."7.8 "78% thought the
building was wonderful ." -
7.5 "Good location."
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7.1 "High comfort."8.3 "83% said the
beds were comfortable ." -
7.0 "Nice rooms."
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6.2 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The hotel was near OAK, so it was convenient to check in after having been through a long flight. The front desk agent was friendly, and made us feel welcomed. The room was clean and comfortable. We had a good stay. It would have been better if there was a container of hot water or coffee at all times in the lobby area.
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9.1review from
Water and apples at the lobby. And the free shuttle to airport ect. Street side room was noise with traffic noise.
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10.0review from
How clean and comfortable it was it felt brand new Nothing
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9.4review from
Loved the peace and quiet. Didn't have to go far for food. Staff were friendly and welcoming. The sheets weren't fully clean ughh.. Had to have housekeeping change the sheets.
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2.0review from
I was incredibly disappointed I'd made a reservation and when I'd arrived they did not have a room for me because they were overbooked. I arrived at midnight that night because I had a late flight in. They did not attempt to contact me to let me know. They paid for me to stay at another Courtyard Marriott that was 45 min away, which created additional challenges for me because it was 60 min in rush hour to my business meeting the next day. I was incredibly disappointed with their practice of overbooking.
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10.0review from
The only thing that frustrated me was the lack of information about facilities and services. The staff member who checked me in gave very little detail about how things worked because there was a line of people waiting to check in. For example, I didn't know that the shuttle was only available at certain times and that I had to sign up for a time. I didn't know the hours of the cafe, etc. It would be helpful if all of this basic information was given out on a sheet of paper at check in so that I didn't have to keep calling the front desk to figure things out.
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9.1review from
The hotel was very clean and the staff was very organized and welcoming.
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8.2review from
The staff was great. Friendly and helpful Didn't like that we had to wait for the shuttle to get us to the airport. Wasn't really their fault as teh taxi they arranged to take us at 4:15AM didn't show up
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8.0review from
The hotel was near OAK, so it was convenient to check in after having been through a long flight. The front desk agent was friendly, and made us feel welcomed. The room was clean and comfortable. We had a good stay. It would have been better if there was a container of hot water or coffee at all times in the lobby area.
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9.1review from
Water and apples at the lobby. And the free shuttle to airport ect. Street side room was noise with traffic noise.
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10.0review from
How clean and comfortable it was it felt brand new Nothing
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9.4review from
Loved the peace and quiet. Didn't have to go far for food. Staff were friendly and welcoming. The sheets weren't fully clean ughh.. Had to have housekeeping change the sheets.
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10.0review from
The only thing that frustrated me was the lack of information about facilities and services. The staff member who checked me in gave very little detail about how things worked because there was a line of people waiting to check in. For example, I didn't know that the shuttle was only available at certain times and that I had to sign up for a time. I didn't know the hours of the cafe, etc. It would be helpful if all of this basic information was given out on a sheet of paper at check in so that I didn't have to keep calling the front desk to figure things out.
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9.1review from
The hotel was very clean and the staff was very organized and welcoming.
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8.2review from
The staff was great. Friendly and helpful Didn't like that we had to wait for the shuttle to get us to the airport. Wasn't really their fault as teh taxi they arranged to take us at 4:15AM didn't show up
