Overview

The Carlyle, A Rosewood Hotel
Best Room Service

35 East 76th Street, New York, NY 10021, United States
+1 212 744 1600

RM 2,084+

Overall guest ratings

8.6/10 Excellent
Based on 1,040 reviews

Review highlights

  • 9.7
  • 9.0
  • 5.3
  • 4.7

Good to know

  • Professional service
  • Friendly atmosphere

Nearby

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    About

    Personal service and attention to detail have been hallmarks of The Carlyle since 1930. You can expect concierge assistance, twice-daily maid service, and white-gloved elevator operators. It's no wonder that The Carlyle has attracted celebrities and heads of state, including Mick Jagger, Prince Charles, and John F. Kennedy (who reportedly held trysts with Marilyn Monroe at The Carlyle). You’ll feel like a part of the A-list as you dine in the English manor-style restaurant or legendary supper club. Indulge in Sense Spa’s holistic treatments or get a makeover at the Yves Durif salon. Register for the hotel’s Rose Buds program, and pamper your children with Baby Primrose skincare products, tea, and other services for the little ones.

    Exuding the rarefied air of an Upper East Side pied-à-terre, The Carlyle's rooms and suites look out into the Manhattan skyline, Madison Avenue, or 76th Street. Accordingly, guestrooms showcase original artwork and antiques, hardwood floors, and wool area rugs. The decor deftly weaves Louis XVI flair with modern accouterments: iPod docking station, wireless Internet access (surcharge), and TV with DVD player and digital cable are standard amenities. You can also luxuriate in terrycloth bathrobes, slippers, and another New York original: Kiehl’s toiletries.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Facilities for disabled guests
    • Child pool
    • Airport shuttle
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Night club
    • Babysitting/child care services (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 1,040 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Incredible bar."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
      10.0 "100% said the recreation staff was great."
      8.1 "81% were happy with the room service."
      8.2 "82% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      9.3 "Management was excellent, said 93%."
    • 8.6 "Food is delicious."
      9.3 "93% loved the menu selection."
      9.0 "Yummy desserts, said 90%."
    • 7.8 "Good breakfast."
    • 5.3 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      2.3 "77% thought the facilities needed updating."
    • 4.4 "Internet is poor."
    • 4.3 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
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    Overall rating

    8.9 Excellent
    Based on 665 reviews
    • 9.6 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.6 "Food is delicious."
    • 8.1 "Breakfast is good."
    • 7.6 "Good vibe."
      8.8 "88% said it was a stylish hotel."
    • 5.8 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
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    Overall rating

    8.5 Excellent
    Based on 322 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 4.8 "Rooms are not good."
    • 4.8 "Not very comfortable."

    Overall rating

    7.9 Good
    Based on 52 reviews
    • 5.0 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    data provided by TrustYou

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