Overview

Riff Chelsea

300 West 30th Street, New York, NY 10001, United States
+1 212 244 7827

RM 506+

Overall guest ratings

6.0/10 OK
Based on 1,735 reviews

Review highlights

  • 9.5
  • 8.8
  • 6.9
  • 3.7

Nearby

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    About

    Did you roll into Penn Station to rock out at Madison Square Garden? The RIFF Chelsea offers affordable accommodations a mere block from both. Long an artists' haven, the Chelsea area is home to more than 350 galleries. (An easy 10-minute walk east to 11th Street puts you at the tip of a 12-block stretch of spaces showing artists' work.) And even a brief walk around the neighborhood will take you to numerous theaters. Join the bustle of Times Square and the spectacle of Broadway in about a 3-minute train ride; just catch the subway at the 28th Street stop, a 5-minute walk away.

    This eclectic hotel is designed to appeal to the young at heart, from the larger-than-life Betty Boop statue that greets arriving guests, to a series of themed guestrooms such as the Coney Island and the Esther Williams. The staff can direct you to a stash of NYC and subway-system maps, or, you can ask for concierge assistance in finding all the area's must-see attractions. (Here in the heart of Midtown, there are tons!) Prefer to research on your own? Wireless Internet access is complimentary throughout the hotel, and you can also check your email at the computer kiosk in the lobby. Guests have access to complimentary retro board games and video-game console for rental (based on availability). During the months of May-September guests can enjoy music bingo on the rooftop garden terrace Monday-Friday at 5 PM.

    Unique, air-conditioned guestrooms have either a modern hotel style or a funky theme. Some accommodations come with private bathrooms. Beds in dormitory rooms offer bed linens and include shared bathrooms. Pets are welcome in specific rooms (surcharge). Housekeeping services all rooms daily and you can breathe easy-the entire hotel is smoke-free.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Free Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.0 OK
    Based on 1,735 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      8.6 "86% liked the proximity to shopping."
    • 8.8 "Food is delicious."
    • 6.9 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 5.7 "Internet is average."
    • 5.4 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      3.5 "65% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      4.4 "Air conditioning was criticized by 56%."
      3.7 "For 63%, the rooms looked old."
      4.4 "56% thought the tv was sub-standard."
      2.4 "76% criticized the small bathroom."
    • 2.2 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
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    Overall rating

    6.1 Good
    Based on 694 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.2 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 5.7 "Internet is average."
    • 5.4 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      3.2 "68% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      4.4 "56% thought the tv was sub-standard."
      4.2 "Air conditioning was criticized by 58%."
      3.6 "For 64%, the rooms looked old."
    • 2.0 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."

    Overall rating

    6.1 Good
    Based on 641 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.6 "86% liked the proximity to sightseeing."
    • 6.6 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 5.9 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.1 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      2.8 "72% said the bathroom was dirty."
      4.5 "Air conditioning was criticized by 55%."
      1.9 "81% had problems with the shower."
      3.6 "For 64%, the rooms looked old."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."

    Overall rating

    5.3 OK
    Based on 104 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.0 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 3.4 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      3.2 "68% said rooms were small."
    • 2.3 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.9 "81% thought it was rather dirty."

    Overall rating

    6.4 Good
    Based on 294 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.3 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 5.6 "Internet is average."
    • 3.3 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      3.4 "66% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      2.8 "72% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
      1.9 "81% had problems with the shower."
      4.7 "53% thought the tv was sub-standard."
    • 2.1 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    data provided by TrustYou

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