Good to know
|Distance to city centre||5.1 km|
|Nearest airport||New York LaGuardia|
|Distance to airport||7.8 km|
|"Clean room and nice staff!."||(in 186 reviews)|
|"Great view overlooking central park."||(in 69 reviews)|
|"Comfortable bed and great maid service."||(in 17 reviews)|
|"Poor customer service never going back"||(in 6 reviews)|
|"Dirty and noisy room!"||(in 118 reviews)|
|"Slow and small elevator."||(in 23 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 95 reviews|
|central park||in 141 reviews|
|close to two metro||in 48 reviews|
|comfortable bed||in 169 reviews|
|elevator was small||in 74 reviews|
|free wifi||in 123 reviews|
|great location||in 355 reviews|
|hot water||in 84 reviews|
|park and easy||in 29 reviews|
|room was small||in 571 reviews|
|staff was friendly||in 374 reviews|
|value for money||in 45 reviews|
|wifi in the lobby||in 143 reviews|
The front desk staff were friendly and helpful.
The room and bathroom were tiny but clean and functional.
The pictures in the ads so not meet the reality, the rooms were narrow, the ac makes this big noise and the carpet is super old
Close distance to Subway, Central Park, Natural museum. Hotel staff welcome in reception with ice water when outside was burning sun.
Room fridge not really chilled stuff in.
Bathroom clean and nice. Bed comfortable and linens very clean. Good location.
Asked for room with a view, but window was so dirty we could barely see Central Park. Unpleasant to look out. Tons of soiled maid equipment piled all around our door, both evening and morning. Left bedside light not working. Air conditioner unit very loud: woke me up permanently at 3:30am; hurt my ears. Couldn’t get it to go off.
Nothing horrible customer service and filthy bathrooms... The property could not even accommodate us to cancel or move to a better room they gave a us a smaller room and smaller bed in which I paid for a king not a queen bed...!
The hotel manager and staff were completely rude and disrespectful. The manager Asked personal questions as to change of dates when we had to leave due to a fan lily issue back home, and our room had 5 different issues with amenities. The shower had mold, the door didn’t close in the bathroom and the door to the room was broken and the mattress had stains! All these issue made my stay completely uncomfortable and not satisfied.I would never recommend service to this hotel again. I had to stick out staying in this hotel coming across the country 1800 miles due to no cancellation policy to at least get another hotel and the manager would not even make things right. They switched my wife and I to a smaller room with a smaller bed which was like a major slap in the face for informing the manager of issues in the room!!
Situated across the street from Central Park West, the Park West Hotel offers luxurious urban accommodations with attentive service and affordable rates. This charming hotel is just three blocks from subway stations on Manhattan’s Upper West Side, making it easy to get around the city. Guests can visit popular attractions and neighborhoods like Times Square and the Theatre District, Rockefeller Center, Central Park, Radio City Music Hall, the Financial District, Columbus Circle, and many museums and galleries. The Park West Hotel offers 94 guest rooms to choose from, all well-appointed with modern amenities like flat-screen TVs, free WiFi in the lobby, mini refrigerators, private baths, and more. 24-hour front desk services and one-on-one guest attention make sure that visitors have everything that they need during their stay. Offsite parking and in-room WiFi are available at an additional charge. Rooms offer various views of Central Park and New York City. Accessible guest rooms are available at this modern boutique hotel. This no-frills accommodation is designed to offer affordable luxury in the heart of Manhattan. The hotel is not pet-friendly but does allow service animals. There is complimentary coffee and tea served every morning, and guests can receive discounts at local cafes with their room key from the hotel. They also provide complimentary afternoon snacks between 4 and 6 PM. The hotel does not have a business center or fitness center, but its central location includes access to many local gyms and business services within Manhattan.
based on 1,211 reviews
Things to know
- Near city centre
Policies vary by room type and provider.
Reviews about Park West Hotel
Most popular landmarks
- Central Park 1.7 km
- Metropolitan Museum of Art 2.1 km
- Frick Collection 3.1 km
- Fifth Avenue 3.4 km
- Museum of Modern Art 4.4 km
- Broadway 4.7 km
|New York LaGuardia||7.8 km|
|New York - Penn Station||6 km|
|Secaucus Junction, New Jeresy||10.5 km|