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NH New York Jolly Madison Towers

22 East 38th Street, New York, NY 10016, United States
+1 212 802 0600

RM 463+

Overall guest ratings

7.0/10 Good
Based on 3,184 reviews

Review highlights

  • 9.6
  • 6.6
  • 4.3
  • 4.0

Nearby

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    About

    The NH New York Jolly Madison Towers hotel in New York is situated in the heart of the city, and combines Italian-inspired elegance with art deco charm and an array of modern comforts. Guests of the NH New York Jolly Madison Towers hotel are within easy walking distance of major Manhattan attractions. Take in the hustle and bustle of Times Square, then cap off your day with a trip to the top of the Empire State Building. For legendary shopping, visit Madison Avenue, Fifth Avenue, and Grand Central Terminal. Art enthusiasts can access priceless works of art at the MoMA within minutes, while the nearby Bryant Park offers a scenic spot for a cup of coffee.For the business traveler, the NH New York Jolly Madison Towers in New York City provides sophisticated meeting facilities that comfortably host events for groups of up to 120. Elegant meeting rooms flank a polished boardroom—all outfitted with the latest in audio visual technology. Start your day with an extensive continental breakfast. Or, strike out and experience the thrill of Manhattan.

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    NH Hoteles

    Amenities

    • Parking
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 3,184 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% enjoyed the restaurants & bars nearby."
      7.7 "Easily accessible by car, said 77%."
    • 6.6 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.4 "Housekeeping was ok, according to 54%."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      7.0 "70% thought it was clean."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 4.3 "Rooms are not good."
      4.1 "59% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      0.9 "Air conditioning was criticized by 91%."
      0.7 "93% thought the tv was sub-standard."
      1.2 "88% were disappointed with the minibar."
      4.2 "58% had problems with the shower."
      1.7 "83% were unsatisfied with the kitchenette."
    • 4.0 "Internet is poor."
      4.2 "58% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      4.1 "59% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.5 "85% complained about the elevator."
      2.0 "80% didn't like the architecture."
      3.7 "63% found the grounds unpleasant."
    • 2.6 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    Based on 1,814 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.9 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.5 "Housekeeping was ok, according to 55%."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 6.1 "Breakfast is mediocre."
    • 5.1 "Average value."
    • 4.4 "Rooms are not good."
      4.3 "57% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      0.6 "94% thought the tv was sub-standard."
      1.0 "90% were disappointed with the minibar."
      3.7 "63% had problems with the shower."
    • 3.8 "Internet is poor."
      4.0 "60% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 3.0 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.6 "84% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.2 Good
    Based on 573 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 6.3 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 3.7 "Not very comfortable."
      4.3 "57% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.1 "79% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 3.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
      4.0 "60% thought it was overpriced."
    • 3.6 "Rooms are not good."
      4.3 "57% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.4 "For 86%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      1.4 "86% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      1.2 "88% were disappointed with the minibar."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    6.1 Good
    Based on 222 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 6.5 "Service is ok."
    • 5.8 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      2.0 "For 80%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      0.6 "94% thought the tv was sub-standard."
    • 4.3 "Internet is poor."
      4.4 "56% thought it was overpriced."
    • 4.1 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.9 Good
    Based on 573 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
    • 6.5 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.3 "Housekeeping was ok, according to 53%."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.3 "Internet is poor."
      4.2 "58% thought it was overpriced."
      4.3 "57% said the wifi quality was bad."
    • 4.2 "Not very comfortable."
      4.4 "56% said rooms were small."
      1.9 "81% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
    • 4.1 "Rooms are not good."
      1.8 "For 82%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      4.4 "56% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      0.6 "94% thought the tv was sub-standard."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      1.9 "81% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

    Recent reviews

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    room was tiny
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    single beds
    furniture is old
    rooms with old
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    great location
    hotel is a great location
    upgraded to a superior
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