Good to know
|Distance to city centre||1.4 km|
|Nearest airport||New York LaGuardia|
|Distance to airport||8.8 km|
|"Friendly and helpful staff, beautiful hotel."||(in 114 reviews)|
|"Location and staff were excellent!"||(in 143 reviews)|
|"Spacious room, nice city view"||(in 23 reviews)|
|"No coffee machine in room!"||(in 17 reviews)|
|"Poor service from hotel staff."||(in 25 reviews)|
|"No free WiFi in room."||(in 33 reviews)|
Time of year
Show reviews that mention
|cathedral view||in 121 reviews|
|christmas decorations||in 16 reviews|
|coffee maker||in 79 reviews|
|complimentary water||in 23 reviews|
|corner room||in 34 reviews|
|free wifi||in 95 reviews|
|grand central station||in 11 reviews|
|great hotel||in 194 reviews|
|great location||in 328 reviews|
|heart of nyc||in 9 reviews|
|maker in the room||in 242 reviews|
|new york||in 14 reviews|
|poor service||in 114 reviews|
|prices were ridiculous||in 4 reviews|
|rockefeller plaza||in 12 reviews|
|spacious rooms||in 18 reviews|
|st patrick||in 45 reviews|
|staff very friendly||in 225 reviews|
|times square||in 33 reviews|
They need to upgrade rooms, hotel is getting old need to renovate ASAP
No breakfast, except for room service. Go for breakfast outdoors
Restaurant absent or closed
Put me in a handicap room. Not good.
We have cathedral view suite and it was worth the money spent. You can even feel the rhythm of the city. Rooms are spacious and clean. Beds are very comfortable. The location is perfect. Everything is so close - 5th Ave, Top of the Rock, Central Park and the Times Square. The service is on 5 star quality. In general the hotel is strongly recommended.
The restaurant is high-end but very expensive. When you're travelling with family it has no sense to go there as there are a lot of alternatives in the neighbourhood. IMO breakfast was very good (and quite sophisticated) but far too expensive especially when you consider surrounding restaurants which are more buffet-family-style oriented.
Nothing. It was perfect!
Lotte New York Palace is a luxury hotel and Manhattan landmark. Located on Madison Avenue, this venue has been featured in numerous movies and television shows, thanks to its elegant design. While the style of architecture and interior exude an old-world sophistication, guests will be treated to modern amenities. In addition to vacations and business meetings, Lotte New York Palace makes for a lovely backdrop for picture-perfect weddings, with its gated courtyard and stunning event spaces.
The hotel is made up of 909 guest rooms and suites that can be used for short or extended stays. Guests who love a room with a view should ask for the Cathedral View Rooms, which have a view of St. Patrick’s Cathedral and Rockefeller Center, or the Premier Skyline View Rooms that offer panoramic skyline views. Larger parties can enjoy a Deluxe Two Bedroom Suite with an oversized living room and connecting bedrooms.
In addition to nearby restaurants and in-room dining, Lotte New York Palace has different eateries and bars to enjoy within its towers. The Villard Restaurant is lovely for breakfast or weekend brunch, while the Pomme Palais has sweet treats. For cocktails or a nightcap, guests can visit Trouble’s Trust or go to Rarities, which is an invitation-only salon serving wines and fine spirits.
The Lotte New York Palace Spa and Fitness Center is considered to be one of the best in the city. Visitors can work out or book a spa treatment to unwind. The spa offers everything from facials and massages to manicures and waxing. In-room services are also available upon request.
based on 4,563 reviews
Things to know
- Nice building
- Wonderful sightseeing
- Great view
Policies vary by room type and provider.
FAQs when booking at Lotte New York Palace
Reviews about Lotte New York Palace
Most popular landmarks
- Rockefeller Center 361 m
- Museum of Modern Art 0.4 km
- Grand Central Terminal 0.6 km
- New York Public Library 0.8 km
- Times Square 0.8 km
- Bryant Park 0.9 km
|New York LaGuardia||8.8 km|
|New York - Penn Station||1.8 km|
|Secaucus Junction, New Jeresy||8.4 km|