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Lotte New York Palace

455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000

Cheapest
rate per night

8.9

Excellent
based on 4,563 reviews
Lotte New York Palace - New York, NY, United States
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK RM 790
Hotels.com RM 791
Cancelon RM 907
KAYAK
Hotels.com
Cancelon

Good to know

Distance to city centre 1.4 km
Location rating 9.7
Nearest airport New York LaGuardia
Distance to airport 8.8 km

Rooms

Check-in
Check-out

Queen rooms

RM 2,910+

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Bed type
Provider
Nightly base price
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Unknown
RM 2,910 per night

Double rooms

RM 1,270+

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Bed type
Provider
Nightly base price
IMAGE
Double bed
RM 1,270 per night
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Unknown
RM 1,273 per night
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Unknown
RM 1,288 per night
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Double bed
RM 1,351 per night
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Unknown
RM 1,380 per night
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Double bed
RM 1,402 per night
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Unknown
RM 1,407 per night
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Double bed
RM 1,511 per night
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Unknown
RM 1,639 per night
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Double bed
RM 1,798 per night
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Unknown
RM 1,863 per night
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Double bed
RM 2,125 per night
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Double bed
RM 2,279 per night

Executive rooms

RM 5,766+

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Bed type
Provider
Nightly base price
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King bed
RM 5,766 per night

Superior rooms

RM 790+

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Bed type
Provider
Nightly base price
IMAGE
King bed
RM 1,021 per night
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Unknown
RM 1,032 per night
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King bed
RM 1,044 per night
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King bed
RM 1,044 per night
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King bed
RM 1,044 per night
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King bed
RM 1,044 per night
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Double bed
RM 1,044 per night
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King bed
RM 1,067 per night
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King bed
RM 1,068 per night
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Double bed
RM 1,068 per night
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Double bed
RM 1,091 per night
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Unknown
RM 1,092 per night
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Unknown
RM 1,092 per night
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Unknown
RM 1,107 per night
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Double bed
RM 1,188 per night
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Unknown
RM 1,206 per night
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Double bed
RM 1,217 per night
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King bed
RM 1,222 per night
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Unknown
RM 1,246 per night
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King bed
RM 1,267 per night
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Unknown
RM 1,271 per night
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King bed
RM 1,278 per night
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Unknown
RM 1,294 per night
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King bed
RM 1,299 per night
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Unknown
RM 1,308 per night
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Unknown
RM 1,334 per night
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Unknown
RM 1,343 per night
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Unknown
RM 1,356 per night
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Double bed
RM 1,400 per night
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Unknown
RM 1,407 per night
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Unknown
RM 1,461 per night
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King bed
RM 1,499 per night
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Unknown
RM 1,543 per night
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Double bed
RM 1,568 per night
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Double bed
RM 1,579 per night
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Double bed
RM 1,579 per night
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Unknown
RM 1,621 per night
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Double bed
RM 1,777 per night
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Double bed
RM 1,860 per night
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King bed
RM 2,399 per night
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Double bed
RM 790 per night
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Double bed
RM 791 per night
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Unknown
RM 907 per night
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King bed
RM 954 per night
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King bed
RM 971 per night
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King bed
RM 971 per night
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Double bed
RM 971 per night
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Double bed
RM 971 per night
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King bed
RM 972 per night
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King bed
RM 972 per night
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Double bed
RM 972 per night
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Double bed
RM 972 per night

Premier rooms

RM 1,098+

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Bed type
Provider
Nightly base price
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King bed
RM 1,098 per night
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King bed
RM 1,142 per night
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King bed
RM 1,160 per night
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King bed
RM 1,268 per night
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King bed
RM 1,271 per night
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Double bed
RM 1,272 per night
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Double bed
RM 1,281 per night
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Double bed
RM 1,485 per night
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Double bed
RM 1,567 per night
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Double bed
RM 1,644 per night

King rooms

RM 1,342+

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Bed type
Provider
Nightly base price
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Unknown
RM 1,342 per night
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Unknown
RM 1,356 per night
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King bed
RM 1,363 per night
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King bed
RM 1,371 per night
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Unknown
RM 1,376 per night
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King bed
RM 1,394 per night
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King bed
RM 1,436 per night
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Unknown
RM 1,438 per night
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King bed
RM 1,683 per night
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King bed
RM 1,787 per night
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King bed
RM 1,956 per night
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King bed
RM 5,044 per night
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King bed
RM 7,207 per night
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King bed
RM 7,207 per night
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King bed
RM 7,207 per night

Reviews

Pros

Cons

Traveller rating

396
99
35
7
1

Time of year

Traveller type

Show reviews that mention

+
cathedral view in 121 reviews
christmas decorations in 16 reviews
coffee maker in 79 reviews
complimentary water in 23 reviews
corner room in 34 reviews
free wifi in 95 reviews
grand central station in 11 reviews
great hotel in 194 reviews
great location in 328 reviews
heart of nyc in 9 reviews
maker in the room in 242 reviews
new york in 14 reviews
poor service in 114 reviews
prices were ridiculous in 4 reviews
rockefeller plaza in 12 reviews
spacious rooms in 18 reviews
st patrick in 45 reviews
staff very friendly in 225 reviews
times square in 33 reviews
  • Good
    Oct 2019
    6.5

    They need to upgrade rooms, hotel is getting old need to renovate ASAP

  • Good
    Oct 2019
    8.0

    No breakfast, except for room service. Go for breakfast outdoors

    Restaurant absent or closed

  • Good
    Sep 2019
    7.9

    Put me in a handicap room. Not good.

    Handicap room

  • Excellent
    Sep 2019
    9.6

    We have cathedral view suite and it was worth the money spent. You can even feel the rhythm of the city. Rooms are spacious and clean. Beds are very comfortable. The location is perfect. Everything is so close - 5th Ave, Top of the Rock, Central Park and the Times Square. The service is on 5 star quality. In general the hotel is strongly recommended.

    The restaurant is high-end but very expensive. When you're travelling with family it has no sense to go there as there are a lot of alternatives in the neighbourhood. IMO breakfast was very good (and quite sophisticated) but far too expensive especially when you consider surrounding restaurants which are more buffet-family-style oriented.

  • Excellent
    Sep 2019
    9.6

    Everything!

    Nothing. It was perfect!

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Lotte New York Palace is a luxury hotel and Manhattan landmark. Located on Madison Avenue, this venue has been featured in numerous movies and television shows, thanks to its elegant design. While the style of architecture and interior exude an old-world sophistication, guests will be treated to modern amenities. In addition to vacations and business meetings, Lotte New York Palace makes for a lovely backdrop for picture-perfect weddings, with its gated courtyard and stunning event spaces.

The hotel is made up of 909 guest rooms and suites that can be used for short or extended stays. Guests who love a room with a view should ask for the Cathedral View Rooms, which have a view of St. Patrick’s Cathedral and Rockefeller Center, or the Premier Skyline View Rooms that offer panoramic skyline views. Larger parties can enjoy a Deluxe Two Bedroom Suite with an oversized living room and connecting bedrooms.

In addition to nearby restaurants and in-room dining, Lotte New York Palace has different eateries and bars to enjoy within its towers. The Villard Restaurant is lovely for breakfast or weekend brunch, while the Pomme Palais has sweet treats. For cocktails or a nightcap, guests can visit Trouble’s Trust or go to Rarities, which is an invitation-only salon serving wines and fine spirits.

The Lotte New York Palace Spa and Fitness Center is considered to be one of the best in the city. Visitors can work out or book a spa treatment to unwind. The spa offers everything from facials and massages to manicures and waxing. In-room services are also available upon request.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 4,563 reviews

9.7

Location

8.2

Amenities

4.2

WiFi

3.3

Value

Things to know

  • Nice building
  • Wonderful sightseeing
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Lift
Massage
Express check out
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Internet (surcharge)
Steam room
Storage available
Wedding services
Terrace/Patio
Hot tub

FAQs when booking at Lotte New York Palace

What is the best way to get from the airport to Lotte New York Palace?
Getting from New York LaGuardia Airport to the hotel should take around 20m in good traffic – but could be a lot longer at peak times. Getting a taxi from the airport or organizing a private car service in advance is the most economical way of accessing the hotel, as parking in New York can be very expensive. A standard metered cab fare from the airport should be around $30 in good traffic. Those arriving at New York John F. Kennedy Intl Airport or Newark Liberty Intl Airport can expect to pay from around $55 and $60 respectively in a taxi.
Is it possible to arrange early check-in at Lotte New York Palace?
Early check-in may be granted if your room is ready ahead of the designated check-in time – if not, the hotel will be happy to hold your bags until the room is available. Late checkout may also be granted subject to availability; the hotel advises checking with the front desk on the night before departure to see if this service can be provided.
Does the Lotte New York Palace offer any special amenities for children?
Children are very welcome at this hotel, with families able to benefit from a range of room set ups including connecting rooms (not guaranteed) and additional rollaway beds for about $50 per night – note that these may only be placed in rooms with one king-size bed. Children up to the age of 12 even stay for free when sharing a room with their parents. Numerous in-room additions can be ordered to give your children a surprise, from dress-up costumes to themed cookie and candy plates, and kids can enjoy a specially tailored "Mommy and Me" treatment in the hotel spa.
What features does the Lotte New York Palace provide for guests with reduced mobility?
The hotel offers specially trained staff and rooms that meet the requirements of all guests, including those with reduced mobility or hearing and visual impairments. Some of the features you will find include lowered signage, folding closet doors, handicap toilets, roll-in shower stalls or tubs with grab bars, strobe light smoke detectors, telephone lights, and crutches and wheelchairs available to borrow upon request.
Does Lotte New York Palace host any regular events?
The hotel prides itself on making sure its guests are well entertained and catch a glimpse of the buzzing New York social life. Regularly scheduled events include themed holiday brunches, crafting sessions for kids, afternoon teas and impromptu city tours with themes like "Gossip Girl". There are also magic shows that will delight adults and kids alike held in the Madison Room every Friday and Saturday evening.
Can the Lotte New York Palace help arrange transport around the city?
Getting around New York City is easy when staying at this hotel, thanks to the complimentary car service on offer to all guests (subject to availability). Regular shuttle services also depart for Wall Street and the theater district, both of which are free of charge. (Prices checked 14/05/19).

Photos

Lotte New York Palace - New York - Lobby All photos (111)
Lotte New York Palace - New York - Banquet hall Banquets (1)
Lotte New York Palace - New York - Bar Bar (5)
Lotte New York Palace - New York - Bedroom Bedroom (48)
Lotte New York Palace - New York - Building Building (7)

Location

Most popular landmarks

  • Rockefeller Center 361 m
  • Museum of Modern Art 0.4 km
  • Grand Central Terminal 0.6 km
  • New York Public Library 0.8 km
  • Times Square 0.8 km
  • Bryant Park 0.9 km

New York travel guide

Learn about New York on KAYAK

Getting around

New York LaGuardia 8.8 km
Teterboro 12.5 km
New York - Penn Station 1.8 km
Secaucus Junction, New Jeresy 8.4 km

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