Overview

Holiday Inn Express Manhattan Midtown West

538 West 48th Street, New York, NY 10036, United States
+1 212 582 0692

RM 662+

Overall guest ratings

8.0/10 Good
Based on 1,405 reviews

Review highlights

  • 9.4
  • 9.0
  • 8.9
  • 6.2

Good to know

  • Close to public transport
  • Friendly service
  • Fair breakfast prices

Nearby

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    About

    It is our pleasure to welcome you to the Holiday Inn Express Manhattan Midtown West. We strive to provide you with a clean and comfortable room with friendly attentive service while you are away from home. Situated in Midtown West, the hotel is a nearby neighbor to many companies, offering easy access to IBM, Ford, General Motors, FedEx, UPS, Ogilvy & Mathers (WPP). Corporate rate programs are available for many companies which are eligible to earn IHG Rewards Club points. A 24-hour Business Center is available for your convenience. We are located near some of Manhattan’s most unique attractions such as Hell’s Kitchen, the Hudson River, Chelsea Piers, Manhattan Cruise Terminal, Intrepid Sea Air and Space Museum, Times Square, Theater District and many more. If that is not enough, our team is wholeheartedly committed in offering a diverse array of amenities to make our guests’ experience truly enjoyable. Our friendly staff is pleased to be of service and offer recommendations on superb restaurants, lounges, nightlife activities, high-end galleries, and shops – all within either a walking distance of the hotel or a quick subway or bus ride away. Start your day with complimentary Express Start breakfast. Pamper yourself in our fully equipped 24-hour fitness center. Take advantage of our complimentary hi-speed wireless Internet while you are relaxing on the outdoor patio. We want you to enjoy every day of your stay, so we pledge to your our service guarantee.

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Parking (surcharge)
    • Business centre
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Laundry service
    • Express check out
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,405 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      8.8 "Management was excellent, said 88%."
    • 9.0 "Excellent value."
      9.7 "97% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      7.7 "Near to public transport, according to 77%."
      9.4 "City centre within easy reach, said 94%."
      8.9 "89% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 7.0 "Internet works."
      6.0 "60% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.8 "Only 58% thought the furniture was functional."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.7 "57% thought the minibar was ok."

    Overall rating

    8.0 Good
    Based on 562 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.0 "Excellent value."
      9.7 "97% were happy with the price of the breakfast."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      7.3 "Near to public transport, according to 73%."
      9.5 "City centre within easy reach, said 95%."
    • 7.2 "Good breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 6.8 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.5 "Only 55% thought the furniture was functional."

    Overall rating

    8.0 Good
    Based on 618 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      8.6 "Housekeeping was great, according to 86%."
    • 9.0 "Excellent value."
      9.7 "97% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      7.9 "Near to public transport, according to 79%."
      9.5 "City centre within easy reach, said 95%."
    • 7.6 "Good breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 6.7 "Internet is average."
    • 5.2 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 4.2 "Not very comfortable."
      1.8 "82% said rooms were small."
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    Overall rating

    6.9 Good
    Based on 112 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.0 "Excellent value."
    • 8.8 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.5 "Location is great."
    • 7.3 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 4.8 "Not very comfortable."
      1.9 "81% said rooms were small."
    • 4.3 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.9 Good
    Based on 112 reviews
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.9 "Good value."
    • 8.6 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 6.3 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
    "Friendly service"
    "Fair breakfast prices"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    great location
    small room
    friendly staff
    free breakfast
    quiet neighborhood
    time square
    new york city
    breakfast was good
    holiday inn
    staff was excellent
    breakfast room
    salvation army
    far from subway
    clean decent breakfast
    construction across the street
    apple cider
    elevators slow

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