Overview

Four Points by Sheraton Midtown - Times Square

326 West 40th Street, New York, NY 10018, United States
+1 212 967 8585

RM 751+

Overall guest ratings

8.2/10 Excellent
Based on 3,367 reviews

Review highlights

  • 9.4
  • 9.1
  • 8.9
  • 6.1

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Location is everything. Stay close to the action in one of New York City’s hippest neighborhoods. Where the heart of the action is always just steps away, you won’t need to go far to find a popular restaurant, theater, or gallery. In addition to ideal surroundings, Four Points by Sheraton Midtown - Times Square offers simple, uncluttered design in each of the 244 guest rooms - plus every room in the house is non-smoking, to keep our air a little clearer. Behind our sleek design is the same casual comfort and service you’ve come to expect from a Four Points by Sheraton hotel. Little things in life make a big difference. Like our Simple Pleasures(SM). Get a great night's sleep in the Four Points by Sheraton Four Comfort Bed™, refresh with free bottled water daily and keep in touch with free High Speed Internet Access. Kick back with a beer from our collection of the world’s Best Brews(SM) or catch up on some reading over a hot & fresh cup of Royal Cup Coffee.  We understand. The best comforts in life aren't complicated.

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    Starwood Hotels

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free Internet
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 3,367 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
      8.0 "80% were happy with the room service."
      10.0 "Management was excellent, said 100%."
      8.6 "86% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      8.1 "81% were impressed by the valet service."
      10.0 "100% said the concierge service was amazing."
      10.0 "Hotel security was great, thought 100%."
    • 8.9 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.1 "Rooms are ok."
      6.6 "Only 66% thought the shower was ok."
      5.0 "50% thought the kitchenette was ok."
    • 5.7 "Breakfast is mediocre."

    Overall rating

    8.3 Excellent
    Based on 1,010 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      7.0 "Easily accessible by car, said 70%."
      9.6 "96% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 8.7 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.5 "Rooms are ok."
      6.0 "Only 60% thought the shower was ok."
    • 5.9 "Breakfast is mediocre."

    Overall rating

    8.1 Excellent
    Based on 1,986 reviews
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "Internet works perfectly."
      8.5 "85% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.0 "80% were happy with the room service."
    • 5.4 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.8 "62% were disappointed with the minibar."
      2.5 "75% thought they were poorly maintained."
      2.4 "Air conditioning was criticized by 76%."
      3.7 "For 63%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      4.2 "58% criticized the small bathroom."
    • 4.6 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 3.8 "Not very comfortable."
      1.5 "85% said rooms were small."
      3.2 "68% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
      4.2 "58% criticized the small bathroom."
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    Overall rating

    8.2 Excellent
    Based on 33 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 7.7 "High value."
    • 6.1 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 336 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 6.5 "Rooms are ok."
    • 5.7 "Average comfort."
    • 5.4 "Breakfast is mediocre."
    • 4.3 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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    staff was very friendly
    close to times square
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    port authority
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    easy walk
    blocks from times
    helpful staff
    midtown area
    great location
    staff was great
    personal level
    bit small
    healthy enough to walk
    hot water from sink
    high floor
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