Overview

Excelsior Hotel

45 West 81ST Street, New York, NY 10024, United States
+1 212 362 9200

RM 901+

Overall guest ratings

8.1/10 Excellent
Based on 1,500 reviews

Review highlights

  • 9.8
  • 9.2
  • 8.5
  • 5.5

Good to know

  • Near city centre
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Facing the American Museum of Natural History and a half-block from Central Park, the smoke-free Excelsior Hotel on West 81st Street offers a French-country ambience of dark woods, gilt, and crystal.

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    Expedia

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Child-friendly
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,500 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "Great parking, according to 81%."
      10.0 "100% liked the proximity to shopping."
      8.6 "86% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 9.2 "Incredible bar."
      9.7 "Delicious alcoholic drinks, according to 97%."
    • 8.5 "Food is delicious."
    • 7.5 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
    • 6.5 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 5.5 "Average value."
      5.1 "51% thought it was adequately priced."
      6.0 "The price was ok for 60%."
    • 5.2 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 705 reviews
    • 9.6 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Great parking, according to 80%."
    • 8.5 "Food is delicious."
    • 7.1 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 6.1 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 5.5 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
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    Overall rating

    8.3 Excellent
    Based on 645 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      7.8 "Great parking, according to 78%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Food is delicious."
    • 8.0 "Great service."
      8.1 "81% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 6.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.6 "Only 56% said rooms were big enough."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 5.5 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      4.9 "51% thought it was overpriced."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 60 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 7.3 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 6.5 "Vibe was decent."
    • 6.1 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.4 "For only 64%, the noise level was all right."
    • 6.0 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 4.6 "Internet is poor."

    Overall rating

    8.1 Excellent
    Based on 90 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
    • 8.6 "Food is delicious."
    • 7.3 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 6.4 "Vibe was decent."
    • 6.3 "Rooms are ok."
    • 5.3 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.2 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Near city centre"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

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