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Excelsior Hotel

45 West 81ST Street, New York, NY 10024, United States
+1 212 362 9200

RM 611+

Overall guest ratings

8.1/10 Excellent
Based on 1,632 reviews

Review highlights

  • 9.8
  • 7.6
  • 6.2
  • 4.6

Good to know

  • Friendly service
  • Near city centre
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Facing the American Museum of Natural History and a half-block from Central Park, the smoke-free Excelsior Hotel on West 81st Street offers a French-country ambience of dark woods, gilt, and crystal.

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    Expedia

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Childrens programmes
    • Game room
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,632 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      7.5 "Great parking, according to 75%."
      10.0 "100% thought parking was inexpensive."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.5 "Housekeeping was great, according to 95%."
    • 6.2 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.9 "For only 59%, the bathroom was ok."
    • 6.0 "Average value."
      5.3 "53% thought it was adequately priced."
    • 4.6 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
    • 4.4 "Internet is poor."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    Based on 750 reviews
    • 9.6 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.4 "Great parking, according to 74%."
    • 8.3 "Food is delicious."
    • 6.8 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 5.8 "Average value."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
    • 4.3 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
    • 4.0 "Internet is poor."
      4.8 "52% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 685 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
    • 6.5 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.1 "Only 61% said rooms were big enough."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 6.0 "Average value."
      5.3 "53% thought it was adequately priced."
    • 4.9 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
    • 4.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    Based on 81 reviews
    • 9.9 "Terrific location."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 7.1 "Good vibe."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.3 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.6 "For only 66%, the noise level was all right."
    • 5.7 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."

    Overall rating

    7.9 Good
    Based on 114 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
    • 8.3 "Food is delicious."
    • 7.1 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 7.0 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 5.7 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
    • 5.5 "Average value."
      5.1 "51% thought it was adequately priced."
    • 4.4 "Breakfast is below average."
    • 4.3 "Internet is poor."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    "Near city centre"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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