Overview

Riu Palace Tropical Bay

Norman Manley Blvd, Negril, Jamaica
+1 876 957 5900

RM 935+

Overall guest ratings

8.1/10 Excellent
Based on 378 reviews

Review highlights

  • 10.0
  • 9.3
  • 8.7
  • 5.8

Good to know

  • Clean rooms
  • Recreation staff is nice

Nearby

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    About

    Location.

    The beachfront Riu Palace Tropical Bay All Inclusive is adjacent to Bloody Bay. Downtown Negril and Jimmy Buffet's Margaretville are both five kilometers from the hotel.

    Hotel Features.

    This all-inclusive property features a beach with a children's playground, two outdoor swimming pools, a children's pool, a spa tub, and two floodlit tennis courts. Volleyball, beach soccer, bocce, sailing lessons, kayaking, windsurfing, and parasailing are all available on site. The property has five restaurants and four bars, featuring a range of indoor and outdoor options, and room service is available 24 hours a day. Free buffet breakfast is available daily. The health spa is outfitted with a sauna, spa tubs, and treatment rooms. Other spa amenities include massage, manicures and pedicures, and facial and body treatments. An air-conditioned fitness center features cardio and weight machines. Amenities include concierge services, dry cleaning/laundry services, express check-in/check-out, and complimentary high-speed wireless Internet. Roundtrip airport shuttle service (surcharge) is available on request, and secure parking is free.

    Guestrooms.

    Renovated in December 2009, the hotel's 416 guestrooms are spread throughout seven three-storey buildings. All air-conditioned rooms have separate sitting areas and furnished balconies or patios. Room amenities include plasma televisions with satellite channels, Wireless Internet access (surcharge), complimentary bottled water, complimentary stocked minibars, and four-bottle liquor dispensers. In-room safes accommodate laptops. Bathrooms have separate bathtubs and showers, hair dryers, and complimentary toiletries. Rollaway beds and cribs (infant) beds are available and in-room childcare can be arranged for a fee. Connecting rooms also available on request.

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    Amenities

    • Babysitting or child care
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 378 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.3 "Wonderful beach."
      8.3 "83% appreciated the clean beach."
      9.0 "Beach sports facilities are great, according to 90%."
    • 8.7 "Location is great."
      8.3 "Easily accessible by car, said 83%."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the recreation staff was great."
      9.2 "92% found the restaurant service to be one of the best."
      8.3 "Lovely bar service, according to 83%."
    • 8.0 "Very good internet connection."
    • 5.8 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
    • 5.7 "Rooms are ok."
    • 5.5 "Vibe was decent."
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    Overall rating

    8.1 Excellent
    Based on 378 reviews
    • 9.1 "Wonderful beach."
      8.3 "83% appreciated the clean beach."
    • 8.5 "Location is great."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the recreation staff was great."
      7.1 "71% thought the service was very professional."
    • 8.1 "Generally very clean."
    • 7.6 "Tasty food."
    • 6.7 "Average amenities."
    • 6.0 "Average comfort."
    • 5.6 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Recreation staff is nice"
    data provided by TrustYou

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