The facility was very nice and the location was convenient.
4 stars
Sheraton Grand Nashville Downtown
Photos of Sheraton Grand Nashville Downtown
Overview
Situated a short walk from Nashville Riverfront Station, Sheraton Grand Nashville Downtown offers guests a convenient base when in Nashville. It also provides a heated pool and a sauna.
The hotel has been recently refurbished and offers valet parking, an express check-in and check-out feature and a 24-hour reception. Those staying at the property can enjoy a book in the on-site library.
Equipped to ensure an enjoyable stay, rooms at Sheraton Grand Nashville Downtown offer wireless internet access, tea and coffee making facilities and heating. All are air conditioned and provide a radio, ironing facilities and a telephone.
The position of the hotel allows easy access to multiple tourist attractions on foot. It is 10 minutes' walk from Bridgestone Arena and is next to Nashville City Center.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Grand Nashville Downtown
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Allergy-free room
- No smoking
- Upper floors accessible by lift
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Window
- Quiet street view
- Executive lounge access
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24-hour front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Bicycle hire
- Karaoke
- Pool table
Parking and transportation
- Parking
- Valet parking
- Private parking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Desk
Health and safety
- Safe
Fitness
- Fitness centre
Spa
- Sauna
Reviews of Sheraton Grand Nashville Downtown
7.7
Good
1479 verified ratings
Wonderful
663
Very good
234
Good
176
Okay
121
Fair
106
Mediocre
61
Poor
118
Summary of reviews
Guests say
Guests generally appreciated the great location and friendly service of the hotel. Many highlighted the cleanliness of the rooms and the helpfulness of the staff. However, there were significant concerns about hidden fees, lack of housekeeping, and high parking costs, which detracted from the overall experience.AI-generated from customer reviews
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Score by provider
7.7 out of 10
6 reviews
All reviews
It was a nice looking hotel and a nice bar! The advertisement said a pool, which we found out was incorrect. That was a huge disappointment for me and my kids. There were stains on the floor in my room. The blind was broken so the sun was super bright and hot in the early morning. The mirror didn’t look clean. It was not what I was hoping for.
Pros (+) Great views Great facilities Helpful staff Fun ambiance
Cons (-) Bar closes too early
Pros (+) The hotel was close to a lot of things and easy to get around
Cons (-) We didn’t get room service the whole time we were there for 3 nights. First morning we had the do not disturb sign on until 12pm (totally understand this day) second morning we were out by 10am and still no one came by. I had to request clean towels because no one ever came.
Pros (+) The location of the hotel
Cons (-) The price was way too much for the lack of refrigerator in the room and the daily parking fee.
Pros (+) Very fast and convenient Courtesy shuttle
Cons (-) Pricey
Pros (+) My wife and I went to Nashville for the country nightlife. The location was the best! Everything was within walking distance. On the night it rained, the hotel provided us with a free shuttle! The gym was far beyond expectations as well, great equipment and clean.
Pros (+) Lobby was beautiful. Staff friendly and very willing to help
Cons (-) Towels were rough. Water pressure in shower weak
Pros (+) Upon arrival my room was not ready at the check in time, so the front desk gave us a voucher for some cocktails and apps to enjoy in the library lounge. Also, it was super quiet at night. Which normally is wonderful. However, I tans to sleep with a fan noise. The front desk gladly accommodated me and brought one up to our room!
Pros (+) Great location for visiting the Ryman and very clean and well run. Will visit again when returning to Nashville for pleasure.
Location
623 Union Street, Nashville, TN 37219
What's nearby
- Nashville City Center128 m
- Nashville Public Library183 m
- Tennessee State Capitol268 m
- Ryman Auditorium0.5 km
- AT&T Building0.6 km
- Bridgestone Arena0.6 km
- Fort Nashborough0.7 km
- Country Music Hall of Fame and Museum0.9 km
- Music City Center0.9 km
- Vanderbilt University2.7 km
- Centennial Park3.1 km
- Parthenon3.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Grand Nashville Downtown
Price per night. Prices are not fixed and may vary with time.
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Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Nashville Intl |
Distance to airport | 10.1 km |