Overview

The Grand Hotel Nanaimo

4898 Rutherford Road, Nanaimo, BC, Canada
+1 250 758 3000

RM 448+

Overall guest ratings

8.0/10 Good
Based on 151 reviews

Review highlights

  • 10.0
  • 9.0
  • 5.5
  • 5.3

Good to know

  • Pleasant entrance area
  • Friendly atmosphere

Nearby

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    About

    When visiting Nanaimo, The Grand Hotel Nanaimo is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Grand Cru Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms offer flat-screen TVs and refrigerators.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Terrace/Patio
    • Facilities for disabled guests
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 151 reviews
    • 10.0 "Terrific location."
    • 9.0 "Food is to die for."
    • 7.8 "Good bar."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.3 "Good vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      8.9 "89% enjoyed the lobby entrance."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.0 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
    • 2.7 "Horrible pool."
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    Overall rating

    7.7 Good
    Based on 132 reviews
    • 8.2 "Bar is amazing."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.4 "High value."
    • 7.3 "Good vibe."
      8.7 "87% enjoyed the lobby entrance."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.4 "Average comfort."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.4 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      4.7 "53% said rooms were dirty."
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    Overall rating

    8.0 Good
    Based on 10 reviews
    • 5.3 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 7 reviews
    • 6.0 "Average comfort."
    • 5.3 "Rooms are ok."
    Good to know
    "Pleasant entrance area"
    "Friendly atmosphere"
    data provided by TrustYou

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