Overview

Hotel City Palace

121 City Terrace Oppsite to C.S.T. Station Main Gate, Mumbai 400 001, India
+91 222 266 6666

RM 137+

Overall guest ratings

7.0/10 Good
Based on 655 reviews

Review highlights

  • 9.8
  • 8.3
  • 8.2
  • 4.5

Good to know

  • Clean rooms
  • Nice building
  • Train station is close

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Chhatrapati Shivaji Terminus and Flora Fountain, Hotel City Palace offers an airport shuttle (available on request) for INR 1200 per vehicle roundtrip. Free perks include WiFi and on-the-go breakfast daily between 7 AM and 9 AM. 24-hour room service, refrigerators, and premium bedding are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 655 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.9 "89% said the bathroom was clean."
      10.0 "100% thought it was clean."
    • 8.2 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 8.1 "Great service."
      7.9 "79% thought the service was very professional."
      8.4 "84% were happy with the room service."
      7.5 "Management was excellent, said 75%."
    • 7.9 "Good vibe."
      10.0 "100% thought the hotel was luxurious."
      8.9 "89% enjoyed the friendly atmosphere."
    • 4.5 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
      4.0 "For 60%, the rooms looked old."
      3.3 "67% thought the tv was sub-standard."
    • 4.3 "Internet is poor."
    • 4.1 "Breakfast is below average."
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    Overall rating

    6.6 Good
    Based on 196 reviews
    • 9.9 "Terrific location."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 3.9 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 3.8 "Breakfast is below average."
    • 1.7 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall rating

    7.0 Good
    Based on 189 reviews
    • 9.9 "Terrific location."
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 8.1 "Great service."
      8.1 "81% found the staff to be very friendly."
    • 4.0 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 1.9 "Quite uncomfortable."
      1.2 "88% said rooms were small."

    Overall rating

    6.0 OK
    Based on 268 reviews
    • 9.6 "Terrific location."
    • 8.0 "Great service."
      8.0 "80% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 3.7 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 1.9 "Quite uncomfortable."
      1.2 "88% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Nice building"
    "Train station is close"
    data provided by TrustYou

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