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The location was perfect for us; mere blocks away from Place De Arts (Jazz Festival) and also only a short walk to Old Montreal. The hotel was immaculate, the staff were wonderful, the room was huge and the beds were extremely comfortable. A Keurig coffeemaker was a welcome touch. We will definitely stay there again! That our stay was so short!
Centrally located (for McGill visit and proximity to Old Montreal nightlife). Clean, comfortable. Overall great value. Would DEFINITELY recommend.
Nice room, great bed and convenient downtown location.
The hotel is quite small and has limited rooms making it feel a little more exclusive for some reason.Rooms are completely new and spacious. The bathrooms are clean and the hotel provides enough towels for 4 people in a room for 2!The hotel also seems to provide towels for the pool (I am not sure of that, however, I saw some guests bring back yellow towels to the reception). Also, their restaurant L'Aromate was a beautiful and delicious place to enjoy a meal or two :) The only thing is that I found the pool a little small, but a beautiful outdoor area for resting and reading.
Nothing specific stands out, hotel is well appointed and rooms were lovely, TV connection could be faster; nothing stands out about the hotel - I think for a hotel that aspires to the luxury class - I think more could be done to stand out. Food in the restaurant was decent and the staff amicable, but slow
PROs: Great location. Comfortable beds (if you like a firm mattress). Lots of public parking nearby (ie.lot behind hotel) for $10-$17 / day so did not use the valet parking on site. Clean room. Nice, new modern decor. Used the free wi-fi in room without any issues with speed or reliability. Some previous reviews have complained about the paint smell and/or down feather smell. I noticed a slight "new paint smell" in the halls but nothing noticable in room and certainly not offensive. CONs: Digital thermostat on wall by bed... so brightly lit it's impossible to sleep! Had to cover it up with layers of sticky-notes which I (fortunatley) happened to have. Poor bathroom lighting... good luck ladies, trying to apply your make-up! I had to attempt to use my compact mirror at the window. Pool and Fitness Room... both tiny. New machines in gym, though not many nor much selection.
Small and quiet. Boutique feel. Very good service. Hotel restaurant was better than I expected, given the yelp reviews. The room was very clean, had classical music playing. Wifi was fast and responsive. Exchange rates made this place very affordable. Construction on the building next door - more of a pain to walk around did not cause extra noise. Service may have been *too* over the top. They'd call every day to make sure I didn't want housekeeping, even though the tag was on the door. Had to redo wifi every 24 hours.
It's close to everything, and the staff is very friendly and helpful. A few buildings near the hotel are currently under construction and make some some noise.
Good location. Easy walk to both old town and Mont Royal Park. Room was very big and comfortable. TV reception was grainy at times.
I like the huge suites, and friendly staff. Close to all attractions and metro.
This hotel is right in downtown with most of the attractions at walking distance. The buildinfg us old and the rooms are big with high ceiling. Quite impressive.loved iur time here Would have been nice ti aerve hot breakfast and have more vegan options
The big rooms and the nice spacious lobby area.
The location was great close to everything I think it is ridiculous that you have to pay $26 a day to park in a hotel you are staying at.I also feel the charge for the internet was way to high.The bed was not comfortable.
staff very friendly no
location,tranquility, friendly and hospitable exercise room close after 900pm,and open toolate am at 10am
The Swimming facility and women change area was filthy! And the room service ie. food quality and arrival of room service was terrible.
The room...its so good and comfortable!! The beds are clean and the shower nice! Nothing.
The pool was large enough to accommodate 6 people swimming lanes in the early morning. The whirlpool was hot, not just lukewarm. The chambermaid was helpful when I asked for more tea. I loved getting The Globe and Mail on Saturday. I could store my baggage for half a day. The front staff were not able to offer an alternative restaurant when the Bonaparte was full. The coffeemaker was very small. The whirlpool had not much "whirl" in it. These were small irritants.
Location and cleanliness are good points. Our Booking.com room reservation was not respected and we spent our first night in a lower quality room due to 'over booking'. Note that the bathroom floors are unusually slippery.
We were surprised at the size of the room - very spacious, and we were stunned at the quality of the food; it was a real gourmet meal. The waitress was particularly good, considering she had to run from the restaurant to the kitchen!
The staff were very-very nice, all of them. The room had a desk with cables to connect to ethernet and the TV, very good to get some work done. The breakfast was a little expensive.
business trip only...just stayed one night no...very clean and comfortable...rate was a little higher than I had expected to pay...but was okay.
The desk staff were very pleasant and helpful. The rooms were spacious and very comfortable, the bathroom was particularly spacious. Shopping and dining are within easy walking distance.
Clean hotel and price for the stay wasn't on a main strip, needed to drive to certain locations
Great roof top pool, steam room and gym, easy access to many tourist destinations without being right in the middle of them.
Loved the location. Was near Old Montreal and many activities in area. Staff was very help in showing places to eat and visit. Cookies that were given out with Tea and water were a little hard.
Very modern clean hotel. Close to city center.
nice breakfast buffet, good location in walking distance to sub and bus stations sagging bed/matress
Courteous, friendly, concerned staff Really have nothing to complain about
Clean rooms very nice pool and gym
staff were friendly and bent over backwards to help with any questions or requests. room was fabulous with very comfortable beds. no niose to speak of meant a good nights sleep. breakfast is poorly organised and expensive. the pool was cold.
The hotel lobby and room were very clean and well kept. The staff was friendly and accommodating to our needs, offering great suggestions of good places to eat as well.
This was a very good hotel for a number of reasons: location, on-site parking, restaurant in the hotel, and reasonable prices. There wasn't anything we didn't like. We stayed for two nights, didn't use the pool or fitness facilities.
Beds were very comfortable and rooms were very clean. The location was great, we walked everywhere. They advertise a king bed in our room we booked but they do not have king beds in the hotel, their "king beds" are actually queen size beds. False advertisement. The staff argued with us over this matter after we had an 8 hour drive and got there at 1:30 am on friday july 31. Parking was also an issue, it was $25/day and they charged us for the thursday night, although we got there on friday morning. The staff was very difficult to deal with.
Enjoyed being on Sherbrooke Street, close to art galleries and an easy walk downtown. The breakfast room needed extra staff to clean tabletops. The flow in that room is annoying- cramped where you pick up food, and it feels like everyone walks over you as you get the day started. This coud be remedied.
Location is great. Kitchenette was fully appointed--pots, pans, mixing bowls, wine opener, dish towels, etc. Pool. Sauna. Balcony. All great. The walls are a bit thin but our neighbors were thankfully quiet.
Location and staff. Was a little too warm overall in the hotel, but the air conditioner in the room worked fine.
Location No hot tub at pool.
Location in central Montreal, close to all amenities
Close to everything. Within walking distance of all the sights we chose to see.
We found toilet paper in the recently cleaned toilet. We didn't tell the reception, just flushed the toilet.
We literally had a complete one bedroom apartment with fully equipped kitchen, dining room and living room. Bathroom was recently refurbished with an excellent shower. The breakfast which was included was far superior to any hotel buffet I'd seen befor It happened to be quite a hot summer and the one air conditioner was located in the living room which didn't cool the bedroom where there was a ceiling fan which didn't provide much cooling.our kids actually moved their mattress into the LR in their unit
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Room was spacious, clean and well maintained. Breakfast was not exotic but saved time and money. There are only 2 small elevators servicing the building and the wait was a bit of a drag,
The room was WAY cooler than I was expecting! Also the guy at the desk that checked us in and out was really helpful (and pretty cute) Couldn't find the exercise machines (the card said top floor - there was only a pool and sauna), kinda sad I didn't get the chance to check it out. Also re: breakfast, option for hot cooked food would have made the experience perfect.
Location is good, walkable distance to St Catherine and China Town. No access to stroller for the main entrance, as they have stairs only. We are 4 adults+2kids for a 2 bedrooms suite, they have to charge me $30extra per day for the addictional 2 adults. Also the parking costs $20 a day.