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Hotel Universel Montreal

5000 Sherbrooke East, Montreal, QC, Canada
+1 514 253 3365

RM 436+

Overall guest ratings

7.7/10 Good
Based on 2,021 reviews

Review highlights

  • 9.3
  • 8.2
  • 4.4
  • 4.3

Nearby

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    About

    With a stay at Hotel Universel Montreal, you'll be centrally located in Montreal, walking distance from Saputo Stadium and close to Montreal Insectarium. This hotel is within close proximity of Rio Tinto Alcan Planetarium and Olympic Park.

    Rooms

    Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your memory foam bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 km.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Universel Montreal. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Laundry facilities
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    • Ski storage
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 2,021 reviews
    • 9.3 "Terrific location."
      9.6 "Great parking, according to 96%."
      9.9 "99% thought parking was inexpensive."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
      9.0 "90% enjoyed the restaurants & bars nearby."
      8.5 "Easily accessible by car, said 85%."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      9.3 "Housekeeping was great, according to 93%."
      8.6 "86% said the booking process went smoothly."
    • 7.8 "High value."
      10.0 "100% thought it was a great value."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.4 "Wellness & sports facilities were not very nice."
      4.0 "60% were unhappy with the sauna."
    • 4.3 "Disappointing food."
      3.5 "65% did not like what was on the menu."
      3.5 "For 65%, the dining experience was not enjoyable."
      2.7 "The price was too high for 73%."
    • 3.9 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      2.1 "For 79%, the lobby entrance was sub-standard."
      1.1 "89% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      0.9 "91% didn't like the architecture."
    • 2.6 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
      2.1 "For 79%, the lobby entrance was sub-standard."
      2.9 "71% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    8.0 Good
    Based on 707 reviews
    • 9.2 "Terrific location."
      9.6 "Great parking, according to 96%."
      9.9 "99% thought parking was inexpensive."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.6 "96% were happy with the shuttle service."
      8.6 "86% thought the service was very professional."
    • 7.7 "High value."
    • 6.5 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.1 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      6.2 "Only 62% said rooms were big enough."
    • 6.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.9 "Only 69% said rooms were clean enough."
      6.2 "Only 62% said rooms were big enough."
    • 4.3 "Disappointing food."
      3.4 "66% did not like what was on the menu."
      3.6 "For 64%, the dining experience was not enjoyable."
    • 3.8 "Breakfast is below average."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 2.6 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,071 reviews
    • 9.2 "Terrific location."
      9.7 "Great parking, according to 97%."
      9.9 "99% thought parking was inexpensive."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
    • 8.0 "Good value."
      10.0 "100% thought it was a great value."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      9.1 "Housekeeping was great, according to 91%."
    • 6.4 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 5.5 "Internet is average."
    • 4.5 "Not very comfortable."
      4.8 "52% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 4.4 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.8 "52% said rooms were small."
      2.6 "74% thought they were poorly maintained."
      3.1 "For 69%, the rooms looked old."
      1.2 "88% criticized the small bathroom."
      1.5 "85% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      3.5 "65% had problems with the shower."
      2.8 "Air conditioning was criticized by 72%."
    • 4.1 "Disappointing food."
      3.2 "68% did not like what was on the menu."
      2.7 "The price was too high for 73%."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.0 "For 80%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 3.7 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
    View all review categories

    Overall rating

    7.5 Good
    Based on 242 reviews
    • 9.2 "Terrific location."
      9.7 "Great parking, according to 97%."
      9.9 "99% thought parking was inexpensive."
      9.4 "Near to public transport, according to 94%."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.7 "High value."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.6 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
    • 4.0 "Disappointing food."
      3.6 "64% did not like what was on the menu."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    View all review categories
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