Overview

Hotel Universel Montreal

5000 Sherbrooke East, Montreal, QC, Canada
+1 514 253 3365

RM 452+

Overall guest ratings

7.7/10 Good
Based on 2,006 reviews

Review highlights

  • 9.3
  • 8.2
  • 4.4
  • 4.3

Good to know

  • Accessible parking
  • Wonderful sightseeing
  • Affordable parking

Nearby

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    About

    Located in Hochelaga-Maisonneuve, this hotel is within a 15-minute walk of Saputo Stadium, Olympic Stadium, and Montreal Biodome. Montreal Botanical Garden is 0.7 mi (1.2 km) away.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Laundry facilities
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 2,021 reviews
    • 9.3 "Terrific location."
      9.6 "Great parking, according to 96%."
      9.9 "99% thought parking was inexpensive."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
      9.0 "90% enjoyed the restaurants & bars nearby."
      8.5 "Easily accessible by car, said 85%."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      9.3 "Housekeeping was great, according to 93%."
      8.6 "86% said the booking process went smoothly."
    • 7.8 "High value."
      10.0 "100% thought it was a great value."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.4 "Wellness & sports facilities were not very nice."
      4.0 "60% were unhappy with the sauna."
    • 4.3 "Disappointing food."
      3.5 "65% did not like what was on the menu."
      3.5 "For 65%, the dining experience was not enjoyable."
      2.7 "The price was too high for 73%."
    • 3.9 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      2.1 "For 79%, the lobby entrance was sub-standard."
      1.1 "89% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      0.9 "91% didn't like the architecture."
    • 2.6 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
      2.1 "For 79%, the lobby entrance was sub-standard."
      2.9 "71% didn't like the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 707 reviews
    • 9.2 "Terrific location."
      9.6 "Great parking, according to 96%."
      9.9 "99% thought parking was inexpensive."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.6 "96% were happy with the shuttle service."
      8.6 "86% thought the service was very professional."
    • 7.7 "High value."
    • 6.5 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.1 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      6.2 "Only 62% said rooms were big enough."
    • 6.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.9 "Only 69% said rooms were clean enough."
      6.2 "Only 62% said rooms were big enough."
    • 4.3 "Disappointing food."
      3.4 "66% did not like what was on the menu."
      3.6 "For 64%, the dining experience was not enjoyable."
    • 3.8 "Breakfast is below average."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 2.6 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 1,071 reviews
    • 9.2 "Terrific location."
      9.7 "Great parking, according to 97%."
      9.9 "99% thought parking was inexpensive."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
    • 8.0 "Good value."
      10.0 "100% thought it was a great value."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      9.1 "Housekeeping was great, according to 91%."
    • 6.4 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 5.5 "Internet is average."
    • 4.5 "Not very comfortable."
      4.8 "52% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 4.4 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.8 "52% said rooms were small."
      2.6 "74% thought they were poorly maintained."
      3.1 "For 69%, the rooms looked old."
      1.2 "88% criticized the small bathroom."
      1.5 "85% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      3.5 "65% had problems with the shower."
      2.8 "Air conditioning was criticized by 72%."
    • 4.1 "Disappointing food."
      3.2 "68% did not like what was on the menu."
      2.7 "The price was too high for 73%."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.0 "For 80%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 3.7 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
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    Overall rating

    7.5 Good
    Based on 242 reviews
    • 9.2 "Terrific location."
      9.7 "Great parking, according to 97%."
      9.9 "99% thought parking was inexpensive."
      9.4 "Near to public transport, according to 94%."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.7 "High value."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.6 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
    • 4.0 "Disappointing food."
      3.6 "64% did not like what was on the menu."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Good to know
    "Accessible parking"
    "Wonderful sightseeing"
    "Affordable parking"
    data provided by TrustYou

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