Overview

Hotel Universel Montreal

5000 Sherbrooke East, Montreal, QC, Canada
+1 514 253 3365

RM 434+

Overall guest ratings

7.7/10 Good
Based on 1,984 reviews

Review highlights

  • 9.2
  • 8.2
  • 5.9
  • 4.8

Good to know

  • Accessible parking
  • Wonderful sightseeing
  • Affordable parking

Nearby

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    About

    Located in Hochelaga-Maisonneuve, this hotel is within a 15-minute walk of Saputo Stadium, Olympic Stadium, and Montreal Biodome. Montreal Botanical Garden is 0.7 mi (1.2 km) away.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Laundry facilities
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,984 reviews
    • 9.2 "Terrific location."
      9.3 "Great parking, according to 93%."
      10.0 "100% thought parking was inexpensive."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
      9.2 "92% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      7.5 "Housekeeping was great, according to 75%."
      7.1 "71% were happy with the room service."
      8.0 "80% said the booking process went smoothly."
      7.0 "70% said the recreation staff was great."
    • 7.9 "High value."
      10.0 "100% thought it was a great value."
    • 7.1 "Good cleanliness."
      7.2 "72% said rooms were clean."
      7.8 "78% thought it was clean."
    • 5.9 "Pool is mediocre."
    • 5.9 "Bar is ok."
    • 4.8 "Disappointing food."
      3.7 "63% did not like what was on the menu."
      3.0 "The price was too high for 70%."
      3.6 "For 64%, the dining experience was not enjoyable."
    • 4.3 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      2.5 "For 75%, the lobby entrance was sub-standard."
      1.5 "85% complained about the elevator."
      1.3 "87% didn't like the architecture."
    • 2.7 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
      3.6 "Unfriendly atmosphere, according to 64%."
      2.5 "For 75%, the lobby entrance was sub-standard."
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    Overall rating

    8.0 Good
    Based on 654 reviews
    • 9.3 "Terrific location."
      9.5 "Great parking, according to 95%."
      10.0 "100% thought parking was inexpensive."
      9.5 "Near to public transport, according to 95%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
    • 7.6 "High value."
    • 6.9 "Average cleanliness."
    • 6.2 "Pool is mediocre."
    • 6.1 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 4.8 "Disappointing food."
      3.8 "62% did not like what was on the menu."
      3.6 "For 64%, the dining experience was not enjoyable."
    • 4.3 "Breakfast is below average."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
    • 2.8 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 1,091 reviews
    • 9.2 "Terrific location."
      9.3 "Great parking, according to 93%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      9.4 "Near to public transport, according to 94%."
    • 7.9 "High value."
      10.0 "100% thought it was a great value."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
    • 6.8 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.8 "Pool is mediocre."
    • 4.5 "Not very comfortable."
      4.8 "52% said rooms were small."
      2.7 "73% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
    • 4.4 "Disappointing food."
      3.4 "66% did not like what was on the menu."
      3.0 "The price was too high for 70%."
    • 4.3 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      3.4 "For 66%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      4.7 "53% said the bathroom was dirty."
      4.3 "57% had problems with the shower."
      3.1 "69% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
    • 4.1 "Breakfast is below average."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      1.5 "85% didn't like the architecture."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Overall rating

    7.6 Good
    Based on 238 reviews
    • 9.1 "Terrific location."
      9.4 "Great parking, according to 94%."
      9.3 "Near to public transport, according to 93%."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.7 "High value."
    • 6.5 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.7 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.4 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.6 "Only 66% said rooms were clean enough."
    • 4.7 "Disappointing food."
      3.9 "61% did not like what was on the menu."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 2.8 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
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    Good to know
    "Accessible parking"
    "Wonderful sightseeing"
    "Affordable parking"
    data provided by TrustYou

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