Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.1 "Terrific location."9.8 "
Great parking , according to 98%." 9.2 "92%liked the proximity to shopping ." 10.0 "100% thoughtparking was inexpensive ." 8.6 "Easily accessible by car , said 86%." 10.0 "100% thought it waseasy to get to the train station ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
8.0 "Very nice wellness & sports facilities."8.8 "88%
loved the sauna ." 8.1 "top-notch fitness area , thought 81%." -
7.8 "Internet works."7.4 "74% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
7.7 "Good breakfast."
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6.1 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ." 5.3 "Only 53% thought theshower was ok ." 6.5 "For only 65%, thetv was ok ." -
6.1 "Average value."
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5.8 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ."
Overall rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 8.9 "89% said thereception staff was great ." -
9.1 "Terrific location."9.8 "
Great parking , according to 98%." -
8.3 "Comfort level is high."7.7 "77% said the
beds were comfortable ." 8.7 "87% thoughtrooms were spacious ." 7.6 "76% liked thebig bathroom ." 8.6 "86% thought it waspleasantly quiet ." -
8.2 "Very nice wellness & sports facilities."8.6 "86%
loved the sauna ." 8.3 "top-notch fitness area , thought 83%." -
7.7 "Good pool."
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6.0 "Average value."
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5.8 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ."
Overall rating
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9.3 "Terrific location."
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8.9 "Great service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
8.2 "Very nice wellness & sports facilities."8.2 "
top-notch fitness area , thought 82%." 9.0 "90%loved the sauna ." -
7.9 "Internet works."
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7.8 "Good breakfast."
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6.1 "Average value."
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5.6 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
5.4 "Rooms are ok."5.3 "Only 53% said
rooms were clean enough ."
Overall rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.0 "Comfort level is high."
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7.7 "Good breakfast."
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6.2 "Rooms are ok."
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6.0 "Average value."
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5.2 "Vibe was decent."
Overall rating
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
8.7 "Location is great."9.8 "
Great parking , according to 98%." -
8.1 "Comfort level is high."7.7 "77% said the
beds were comfortable ." 8.6 "86% thoughtrooms were spacious ." 8.4 "84% thought it waspleasantly quiet ." -
7.9 "Wellness & sports facilities were pleasant enough."8.7 "87%
loved the sauna ." -
7.8 "Good pool."
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6.2 "Rooms are ok."5.1 "Only 51% said
rooms were clean enough ." -
5.7 "Average value."
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5.5 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
We enjoyed our stay in the hotelm the breakfast was very good.
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8.0review from
really helpful staff,great location,everything we were looking for in a short break pillows not very good and bar prices a little high
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7.7review from
Very helpful staff. Nothing was too much trouble. Good fitness facilities. Lovely breakfast. Very convenient for theatre and shops. Car park very safe and secure. Generous check out time and breakfast served until 12
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7.0review from
Rooms/breakfast was an excellent deal drinks very expensive. asked for coke, lemonade and small water and was charged £8.35. When I queried this it was reduced to £7.35 - still high! Evening meal also expensive for quality of food. Confusion over payment - when we arrived I was told I had paid on booking. When I checked out was told i had not paid and was charged
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6.0review from
Good shopping location One of our rooms was meant to be 2 single beds. All it was was the double bed with a 'put you up' bed beside it. No duvet was left for the spare bed and my daughter made do with a sheet and blanket. The blanket cupboard was found to contain 14 large empty Cider cans - the staff did attend to remove them but it indicates poor cleaning procedure. Used sticking plaster found stuck to the wall in the swimming pool. In summary - some work needs to be done on the detailed cleaning of the establishment.
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5.2review from
The hotel was very close to the city centre They did not have a note of our reservation but luckily they had rooms available otherwise we would have been stuck!! The bed was very uncomfortbale - there weren't any pillows, just cushions. The shower was not very clean (mould around the edges) but the rest of the room was very clean and well presented
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6.0review from
pool + price
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4.4review from
very comfortable the staff were all very uninterseted
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8.0review from
great price, clean and comfortable.room service food was lovely. didnt have the breakfast as thought £12 was a bit too much
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6.0review from
Clean, particularly bathrooms Staff excellent Terrible pillows made a bad nights sleep. Cheap stuffing meant your head rolled off and the square shape, whilst looking 'cool' meant that your head fell off the edge when turning over. Towels too small.
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8.0review from
We enjoyed our stay in the hotelm the breakfast was very good.
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8.0review from
really helpful staff,great location,everything we were looking for in a short break pillows not very good and bar prices a little high
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8.0review from
great price, clean and comfortable.room service food was lovely. didnt have the breakfast as thought £12 was a bit too much
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7.7review from
Very helpful staff. Nothing was too much trouble. Good fitness facilities. Lovely breakfast. Very convenient for theatre and shops. Car park very safe and secure. Generous check out time and breakfast served until 12
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7.0review from
Rooms/breakfast was an excellent deal drinks very expensive. asked for coke, lemonade and small water and was charged £8.35. When I queried this it was reduced to £7.35 - still high! Evening meal also expensive for quality of food. Confusion over payment - when we arrived I was told I had paid on booking. When I checked out was told i had not paid and was charged
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6.0review from
Good shopping location One of our rooms was meant to be 2 single beds. All it was was the double bed with a 'put you up' bed beside it. No duvet was left for the spare bed and my daughter made do with a sheet and blanket. The blanket cupboard was found to contain 14 large empty Cider cans - the staff did attend to remove them but it indicates poor cleaning procedure. Used sticking plaster found stuck to the wall in the swimming pool. In summary - some work needs to be done on the detailed cleaning of the establishment.
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5.2review from
The hotel was very close to the city centre They did not have a note of our reservation but luckily they had rooms available otherwise we would have been stuck!! The bed was very uncomfortbale - there weren't any pillows, just cushions. The shower was not very clean (mould around the edges) but the rest of the room was very clean and well presented
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6.0review from
pool + price
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4.4review from
very comfortable the staff were all very uninterseted
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6.0review from
Clean, particularly bathrooms Staff excellent Terrible pillows made a bad nights sleep. Cheap stuffing meant your head rolled off and the square shape, whilst looking 'cool' meant that your head fell off the edge when turning over. Towels too small.
