Hacienda Santa Cruz

Calle 86 sur;Ring Road (exit 2), 97315 Merida, YU, Mexico
+52 999 254 0541

RM 561+

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Overall guest ratings

9.0/10 Excellent
Based on 57 reviews

Review highlights

  • 10.0
  • 9.1
  • 8.6
  • 6.4

Good to know

  • Pleasant hotel grounds
  • Friendly atmosphere
  • Friendly service


    show all


    When you stay at Hacienda Santa Cruz in Merida, you'll be in a regional park and within the vicinity of Estadio de Beisbol Kukulkan. This 4-star hotel is within the region of Museum of the City of Merida and Montejo House.


    Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and plasma televisions. Rooms have private patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and designer toiletries.


    Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.


    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Continental breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include multilingual staff, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Room service
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    Less More



    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 57 reviews
    • 10.0 "Awesome vibe."
    • 9.1 "World class service."
    • 8.6 "Location is great."
    • 8.5 "Food is delicious."
    • 8.3 "Amenities are good."
    • 6.4 "Rooms are ok."

    Overall rating

    8.8 Excellent
    Based on 46 reviews
    • 10.0 "Awesome vibe."
    • 9.2 "World class service."
    • 8.8 "Amenities are good."
      9.4 "94% found the grounds to be nice."
    • 8.4 "Food is delicious."
    • 8.3 "Location is great."
    • 5.9 "Rooms are ok."

    Overall rating

    9.1 Excellent
    Based on 10 reviews
    • 9.3 "World class service."
    Good to know
    "Pleasant hotel grounds"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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