Overview

Gran Hotel Sercotel Conde Duque

Plaza Conde Valle Suchil, 5, 28015 Madrid, Madrid, Spain
+34 914 477 000

RM 348+

Overall guest ratings

8.2/10 Excellent
Based on 2,390 reviews

Review highlights

  • 9.6
  • 9.3
  • 6.6
  • 5.9

Good to know

  • Great reception
  • Friendly service
  • Close to public transport

Nearby

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    About

    At Sercotel Gran Hotel Conde Duque, you'll be within a 10-minute drive of Plaza de Espana and Thyssen-Bornemisza Museum. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Rooms at this upscale hotel offer up nice touches like memory foam beds with premium linens and pillow menus.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Restaurant
    • Coffee shop
    • Airport shuttle
    • Designated smoking area
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 2,390 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.5 "City centre within easy reach, said 75%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.0 "80% were happy with the room service."
      8.3 "83% found the restaurant service to be one of the best."
    • 8.1 "Bar is amazing."
    • 8.1 "Food is delicious."
      8.2 "82% loved the menu selection."
    • 6.6 "Internet is average."
      6.3 "63% thought it was adequately priced."
    • 5.9 "Average value."
      6.3 "63% thought it was adequately priced."
    • 5.7 "Average comfort."
      6.4 "For only 64%, the noise level was all right."
      6.4 "Beds were acceptable for 64%."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.8 "Only 68% said rooms were clean enough."
      5.0 "50% said the view was so-so."
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    Overall rating

    8.5 Excellent
    Based on 1,266 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.6 "City centre within easy reach, said 76%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.0 "Average value."
    • 6.0 "Average comfort."
      6.0 "For only 60%, the noise level was all right."
      6.7 "Beds were acceptable for 67%."
      5.6 "Only 56% said rooms were big enough."
    • 5.7 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.6 "Only 56% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."

    Overall rating

    8.2 Excellent
    Based on 501 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 6.1 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
      7.0 "70% said the beds were comfortable."
    • 5.9 "Vibe was decent."
    • 5.6 "Average value."
    • 5.2 "Rooms are ok."
      7.0 "70% said the beds were comfortable."

    Overall rating

    8.1 Excellent
    Based on 95 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
    • 5.6 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.4 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.3 "Vibe was decent."

    Overall rating

    8.5 Excellent
    Based on 525 reviews
    • 9.2 "Terrific location."
      7.2 "City centre within easy reach, said 72%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 6.8 "Internet is average."
    • 5.9 "Average value."
    • 5.6 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
      6.4 "Beds were acceptable for 64%."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.8 "Only 68% said rooms were clean enough."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Great reception"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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