Overview

Grange Fitzrovia

20-28 Bolsover Street, London, W1W 5NB, United Kingdom
+44 207 467 7000

RM 521+

Overall guest ratings

8.0/10 Good
Based on 1,180 reviews

Review highlights

  • 9.3
  • 9.1
  • 5.1
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Located in London's West End, this hotel is about 4 blocks from The Regent's Park and 0.9 km (0.6 mi) from Madame Tussaud's Wax Museum. The Great Portland Street Tube Station is less than 2 blocks away.

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    Amenities

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry facilities
    • No smoking
    • Express check out
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,180 reviews
    • 9.3 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.6 "96% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.3 "Internet works."
      8.9 "89% thought it was a great value."
    • 5.2 "Average value."
    • 5.1 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.3 "For only 53%, the noise level was all right."
    • 5.1 "Food is average."
    • 4.9 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      3.6 "64% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      4.5 "Air conditioning was criticized by 55%."
      2.8 "For 72%, the rooms looked old."
      1.6 "84% thought the tv was sub-standard."
      4.0 "60% criticized the small bathroom."
      3.2 "68% were disappointed with the minibar."
      4.3 "57% had problems with the shower."
      0.9 "91% found problems with the furniture."
      4.7 "53% said the bathroom was dirty."
    • 4.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.2 "Awful breakfast."
      1.3 "87% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 625 reviews
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.8 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.8 "Value below average."
      1.1 "89% said the breakfast was too expensive."
    • 4.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      3.0 "70% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.5 "Air conditioning was criticized by 55%."
      2.3 "For 77%, the rooms looked old."
      3.4 "66% criticized the small bathroom."
      0.8 "92% found problems with the furniture."
      4.8 "52% said the bathroom was dirty."
      4.3 "57% had problems with the shower."
      1.6 "84% thought the tv was sub-standard."
    • 4.3 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.5 "Air conditioning was criticized by 55%."
      3.4 "66% criticized the small bathroom."
    • 3.1 "Awful breakfast."
      1.1 "89% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 283 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.9 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 7.4 "Internet works."
    • 5.5 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 5.4 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.3 "For only 53%, the noise level was all right."
    • 5.2 "Average value."
    • 4.6 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.5 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
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    Overall rating

    7.6 Good
    Based on 35 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.1 "Good cleanliness."
    • 5.5 "Average value."
    • 4.9 "Not very comfortable."
    • 4.6 "Rooms are not good."

    Overall rating

    7.7 Good
    Based on 236 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 5.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      5.3 "For only 53%, the noise level was all right."
    • 5.5 "Average value."
    • 4.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.4 "Air conditioning was criticized by 56%."
      3.2 "For 68%, the rooms looked old."
      3.9 "61% said rooms were small."
      1.3 "87% thought the tv was sub-standard."
    • 4.7 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.2 "Awful breakfast."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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