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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
All photos (29)
Bar (1)
-image.jpg?width=506&crop=true&caller=HotelDetailsPhoto "Provided by SEMBO")
Bathroom (1)
Bedroom (13)
Building (1)
Best Western London Queens Crystal Palace Hotel
7.4
Good
Based on 1,195 reviews
122 Church Road, London, SE19 2UG, United Kingdom
+44 208 653 6622
Compare vs KAYAK
| TripAdvisor | RM 144 |
| Expedia | RM 160 |
| KAYAK | RM 169 |
per night
per night
per night
Good to know
| Distance to city centre | 9.8 km |
|---|---|
| Nearest airport | London Gatwick |
| Distance to airport | 29.5 km |
Rooms
Executive rooms
RM 371+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
RM 371
per night
IMAGE
Unknown
RM 397
per night
Standard rooms
RM 188+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
RM 188
per night
IMAGE
Unknown
RM 288
per night
IMAGE
Unknown
RM 421
per night
Double rooms
RM 144+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
RM 144
per night
IMAGE
Unknown
RM 160
per night
IMAGE
Unknown
RM 169
per night
IMAGE
Unknown
RM 181
per night
IMAGE
Unknown
RM 227
per night
IMAGE
Unknown
RM 372
per night
Reviews
Pros
| "Extremely comfortable beds, excellent bathroom facilities" | (in 57 reviews) |
|---|---|
| "Great value for money" | (in 80 reviews) |
| "It is a nice hotel" | (in 64 reviews) |
Cons
| "It was the worst hotel ever." | (in 48 reviews) |
|---|---|
| "The bed was hard and lumpy." | (in 35 reviews) |
| "The space, no free WiFi" | (in 39 reviews) |
Traveller rating
246
347
274
138
2
Time of year
Traveller type
Show reviews that mention
+
| breakfast was good | in 92 reviews |
|---|---|
| building work | in 72 reviews |
| comfortable bed | in 141 reviews |
| crystal palace | in 19 reviews |
| flights of stairs | in 39 reviews |
| good value | in 104 reviews |
| newly renovated | in 16 reviews |
| nice hotel | in 183 reviews |
| pay for parking | in 129 reviews |
| phone signal | in 23 reviews |
| room was clean | in 467 reviews |
| room was very small | in 421 reviews |
| staff were very friendly | in 346 reviews |
| train station | in 28 reviews |
| wifi is not free | in 88 reviews |
-
GoodDec 20107.2
Staff were very friendly, we arrived late so they accomodated us very quickly, nice hotel presentation from outside and also inside to
Reservation was not made correctly so instead of a double room we were given a twin, we were compensated by free english breakfast
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MediocreDec 20103.3
Nothing
Dirty tired hotel breakfast did not even bother went out it was an insult to even be considered a breakfast booked 3 nights only stayed 2
-
GoodDec 20107.0
Service was nice and staff were helpful
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GoodNov 20106.3
Quiet room
Heating not easily controlled
-
OkayNov 20106.0
Everything just fine.
no.
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MediocreOct 20073.2
Room was described as a double de-luxe, this was definitely not the case, it was in the attic, with sloping floors, I couldnt stand up in the shower due to the sloping ceiling, You could feel the springs through the mattress, The window was at floor level and about 600mm high, you had to lie on the floor to see out. The shower curtain had seen better days
-
OkayMay 20075.2
Convenient to find and central
Breakfast was rather chaotic! Little food available after 9 p.m.
-
MediocreMay 20073.2
Staff were friendly and helpful
Rooms were of a very poor standard.
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MediocreApr 20072.4
The bathroom and windows were filthy. The atmosphere of the hotel was neither safe nor welcoming.
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MediocreMar 20072.8
the lady who cleaned my room
i did not like the way i was treated, the hotel was not handicapped accessable, the lifts were broken 5/9 days i was there, there was no information available about things in the hotel such as the bar, the restaurant, the game room, the common room, i found them by accident. the staff was not willing to help with suitcases/bags
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About
Overview
Built in 1854 to coincide with the reopening of the Crystal Palace exhibition venue, Best Western London Queens Crystal Palace Hotel is a striking Victorian building in one of the most picturesque parts of south London. A stay here puts you in good company – French writer Emile Zola resided here for many months in the 1890s during his time in exile, while German emperor Kaiser Wilhelm II used the hotel as a base for his visits to Queen Victoria. Our updated rooms all come with contemporary décor, air conditioning, flat-screen TV and hairdryer. We also have an onsite car park, conferencing facilities, Italian restaurant and spacious ground floor lounge bar with satellite TV. Selhurst Park football ground is only a five-minute drive away, while Crystal Palace Park is just two minutes by car. If you’re looking to do a spot of sightseeing while you’re here, you’ll find the major attractions of central London around 8 miles from the hotel.
bestwestern.com
Features
Check in |
14:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Business centre
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Free Wi-Fi
Terrace/Patio
Lift
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Linens
Towels
Express check out
Disabled access
Photos
All photos (29)
Bar (1)
Bathroom (1)
Bedroom (13)
Building (1)
Location
Most popular landmarks
- Palace of Westminster 9.7 km
- Westminster Abbey 9.8 km
- Westminster Bridge 9.9 km
- Big Ben 9.9 km
- Tower Bridge 10 km
- London Eye 10.1 km
London travel guide
Learn about London on KAYAK
Getting around
| London City | 13.5 km |
|---|---|
| London Heathrow | 26.6 km |
| Crystal Palace, Greater London | 0.9 km |
| Sydenham Hill, Greater London | 1 km |
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