Best Western London Queens Crystal Palace Hotel
7.3
Good to know
| Value for money | 7.6 |
|---|---|
| Distance to city centre | 9.8 km |
| Location rating | 7.0 |
| Nearest airport | London Gatwick |
| Distance to airport | 29.5 km |
Rooms
Executive rooms
RM 370+
Double rooms
RM 143+
Standard rooms
RM 188+
Reviews
Pros
| "Comfy new rooms Good value." | (in 97 reviews) |
|---|---|
| "Very good value; helpful staff." | (in 275 reviews) |
| "Room clean and lovely decor." | (in 314 reviews) |
Cons
| "It was the worst hotel ever." | (in 57 reviews) |
|---|---|
| "The Room was very small." | (in 140 reviews) |
| "Was like a building site." | (in 32 reviews) |
Traveller rating
Time of year
Traveller type
Show reviews that mention
| building site | in 97 reviews |
|---|---|
| clean room | in 647 reviews |
| comfy bed | in 234 reviews |
| crystal palace | in 27 reviews |
| flights of stairs | in 47 reviews |
| great value | in 124 reviews |
| newly renovated | in 24 reviews |
| nice hotel | in 277 reviews |
| pay for parking | in 85 reviews |
| pay for wifi | in 112 reviews |
| room was very small | in 617 reviews |
| staff were friendly | in 462 reviews |
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GoodJan 20206.3
Rooms were very cramped unnecessarily having a queen and a single bed in the one small room. Floor was very cold as is Uncarpeted. Requested extra towels 3 times and none were supplied.
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GoodJan 20208.0
Clean. Comfy. Friendly. Very good value.
Hot water took 10 minutes to come through to our room, so one of us had a cold shower!
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GoodJan 20207.1
Design Location Value for money
Slow wifi Room size Parking
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GoodJan 20206.3
Charged twice, rang to check, told me they will get back to me but they never did. Sorted by booking.com.
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MediocreJan 20204.0
This hotel has been recently refurbished in places but is still very basic. It was apparent early on in our stay that the hotel was housing immigrants in some of its rooms. Some of these residents were understandably on edge. They sit in large family groups at breakfast and watch you. It's quite un nerving. There was also a lot of movement and noise above our room overnight which was worrying and when we got to our room at approx 20.30 the hotel staff were dealing with a disturbance on our corridor. I fully appreciate that these people need somewhere to be housed but paying hotel guests need to be aware of this.
About
Overview
Built in 1854 to coincide with the reopening of the Crystal Palace exhibition venue, Best Western London Queens Crystal Palace Hotel is a striking Victorian building in one of the most picturesque parts of south London. A stay here puts you in good company – French writer Emile Zola resided here for many months in the 1890s during his time in exile, while German emperor Kaiser Wilhelm II used the hotel as a base for his visits to Queen Victoria. Our updated rooms all come with contemporary décor, air conditioning, flat-screen TV and hairdryer. We also have an onsite car park, conferencing facilities, Italian restaurant and spacious ground floor lounge bar with satellite TV. Selhurst Park football ground is only a five-minute drive away, while Crystal Palace Park is just two minutes by car. If you’re looking to do a spot of sightseeing while you’re here, you’ll find the major attractions of central London around 8 miles from the hotel.
bestwestern.com
Features
7.3 Good
based on 4,744 reviews
Cleanliness
Comfort
Staff
Value for money
Check in |
14:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
FAQs when booking at Best Western London Queens Crystal Palace Hotel
Where is Best Western London Queens Crystal Palace Hotel located?
Best Western London Queens Crystal Palace Hotel is located at 122 Church Road, 9.8 km from the centre of London. Palace of Westminster is the closest landmark to Best Western London Queens Crystal Palace Hotel.
When is check-in time and check-out time at Best Western London Queens Crystal Palace Hotel?
Check-in time is 14:00 and check-out time is 11:00 at Best Western London Queens Crystal Palace Hotel.
Does Best Western London Queens Crystal Palace Hotel offer free Wi-Fi?
Yes, Best Western London Queens Crystal Palace Hotel offers free Wi-Fi.
Does Best Western London Queens Crystal Palace Hotel offer free parking?
No, Best Western London Queens Crystal Palace Hotel does not offer free parking.
Does Best Western London Queens Crystal Palace Hotel offer free airport shuttle service?
No, Best Western London Queens Crystal Palace Hotel does not offer free airport shuttle service.
How far is Best Western London Queens Crystal Palace Hotel from the airport?
Best Western London Queens Crystal Palace Hotel is 13.5 km from London City.
Can you bring pets to Best Western London Queens Crystal Palace Hotel?
No, pets are not allowed at Best Western London Queens Crystal Palace Hotel.
Does Best Western London Queens Crystal Palace Hotel have a pool?
No, Best Western London Queens Crystal Palace Hotel does not have a pool on-site.
Photos
All photos (57)
Bar (3)
Bathroom (3)
Bedroom (22)
Buffet (2)
Reviews about Best Western London Queens Crystal Palace Hotel
Location
Most popular landmarks
- Palace of Westminster 9.7 km
- Westminster Abbey 9.8 km
- Westminster Bridge 9.9 km
- Big Ben 9.9 km
- Tower Bridge 10 km
- London Eye 10.1 km
London travel guide
Learn about London on KAYAK
Getting around
| London City | 13.5 km |
|---|---|
| London Heathrow | 26.6 km |
| Crystal Palace, Greater London | 0.9 km |
| Sydenham Hill, Greater London | 1 km |