Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.6 "Terrific location."9.8 "98%
liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 9.4 "94%liked the proximity to sightseeing ." 9.8 "98%enjoyed the restaurants & bars nearby ." 8.4 "84% thought it waseasy to get to the train station ." 7.9 "Easily accessible by car , said 79%." 10.0 "Near to public transport , according to 100%." -
8.5 "Very good internet connection."8.4 "84% said the
wifi quality was great ." 9.3 "93% thought it was agreat value ." -
8.2 "Breakfast is good."
-
8.1 "Bar is amazing."
-
8.0 "Great service."9.1 "91% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
6.7 "Pool is mediocre."
-
6.4 "Rooms are ok."6.4 "
Beds were acceptable for 64%." 6.5 "For only 65%, thebathroom was ok ." 6.9 "Only 69% saidrooms were clean enough ." 5.7 "57% thought theminibar was ok ." -
4.7 "Value below average."1.6 "84% said the
breakfast was too expensive ." 3.5 "Theprice was too high for 65%."
Overall rating
-
9.7 "Terrific location."9.8 "98%
liked the proximity to shopping ." 9.4 "94%liked the proximity to sightseeing ." 9.8 "98%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
8.2 "Very good internet connection."
-
8.0 "Great service."9.1 "91% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." -
7.8 "High comfort."7.2 "72% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." 9.1 "91% liked thebig bathroom ." -
7.4 "Good breakfast."
-
6.8 "Rooms are ok."6.5 "For only 65%, the
bathroom was ok ." 6.8 "Only 68% saidrooms were clean enough ." 5.4 "54% thought theminibar was ok ." -
4.4 "Value below average."1.6 "84% said the
breakfast was too expensive ."
Overall rating
-
9.5 "Terrific location."9.7 "97%
liked the proximity to shopping ." 9.7 "97%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 8.0 "80% thought it waseasy to get to the train station ." 7.3 "Easily accessible by car , said 73%." -
8.6 "Very good internet connection."8.3 "83% said the
wifi quality was great ." -
8.4 "Breakfast is good."
-
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." 7.1 "71% found therestaurant service to be one of the best ." -
7.3 "Good pool."7.5 "
Clean pool , said 75%." -
5.8 "Rooms are ok."5.2 "
Beds were acceptable for 52%." 6.8 "Only 68% saidrooms were clean enough ." -
5.5 "Average value."
-
5.4 "Average comfort."5.2 "
Beds were acceptable for 52%." 5.5 "For only 55%, thenoise level was all right ."
Overall rating
-
9.6 "Terrific location."
-
8.2 "Great service."9.3 "93% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
7.9 "Good breakfast."
-
7.4 "Good cleanliness."7.1 "71% said
rooms were clean ." 7.9 "79% thoughtit was clean ." -
7.0 "High comfort."8.1 "81% thought
rooms were spacious ." 8.9 "89% liked thebig bathroom ." -
6.7 "Rooms are ok."6.7 "For only 67%, the
bathroom was ok ." 7.0 "70% said thebeds were comfortable ." -
4.8 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
6.4review from
Good service and pleasant staff. Room great and enjoyed using the gym. Very close to many good restaurants. None really
-
6.4review from
Conveniently located for theatre break. Clean, well equiped, compact modern hotel. Staff were friendly and helpful. Excellent shower. Good selection at breakfast although sausages/bacon looked a bit undercooked. Although the shower was excellent the wc is separate from the ensuite and doesnt have a washhand basin and is less convenient than a traditional en-suite. Expensive bar prices.
-
6.7review from
The Hotel is right at the centre of Liverpool, I felt the hotel description could elaborate more on this. Minutes away from the young and lively night life of Bold street, in the other direction only minutes from Church street with its outside craft/food stalls and a great selection of shops to whet your appetite on the way to Liverpool one. Hotel staff are excellent, very friendly however, they speak extremely fast and it was difficult to understand. They were very patient when I kept saying, I'm sorry I don't understand what you are saying. The bar is modern, fresh and inviting. The carpet outside the lift on the 8th floor where our room was loacted was very dirty.
-
7.0review from
Comfortable, secure, great location for shopping Expensive restaurant...Hotel booking made on the Internet back in July and although we weren't staying until late November the money was debited in July.
-
5.7review from
Its excellent location to most places within Liverpool. No free Wifi on site.
-
6.7review from
Breakfast and service, piped sound into bathroom, tea and coffee in room, large comfortable room, desk and MP3 music player lead Not much -- all was pretty good
-
8.0review from
The city center location was spot on. The friendly staff. The room was very clean and welcoming. The bar facilities were excellent. In my view an all round perfect hotel.
-
7.6review from
An excellent room, the bed was very comfortable, very clean, there were excellent facilities the sauna & gym were great. We were offered breadfast for £10 each on check in but did not book as we were unsure what time we were meeting friends the next day on the following morning the offer was withdrawn this was the only fault we found with this hotel.
-
5.2review from
Clean, modern, good leisure facilities, friendly staff, top quality breakfast. Lots of 'city' noise during the night, no bath (executive room), bit if a battle to get the internet switched on (we had paid for it in our rate), pretty expensive.
-
6.8review from
Excellent service but slow check in due to queue and only two staff at the desk - I was in a rush to get to a conference dinner and as delayed because of this. As above
-
6.7review from
The Hotel is right at the centre of Liverpool, I felt the hotel description could elaborate more on this. Minutes away from the young and lively night life of Bold street, in the other direction only minutes from Church street with its outside craft/food stalls and a great selection of shops to whet your appetite on the way to Liverpool one. Hotel staff are excellent, very friendly however, they speak extremely fast and it was difficult to understand. They were very patient when I kept saying, I'm sorry I don't understand what you are saying. The bar is modern, fresh and inviting. The carpet outside the lift on the 8th floor where our room was loacted was very dirty.
-
7.0review from
Comfortable, secure, great location for shopping Expensive restaurant...Hotel booking made on the Internet back in July and although we weren't staying until late November the money was debited in July.
-
6.7review from
Breakfast and service, piped sound into bathroom, tea and coffee in room, large comfortable room, desk and MP3 music player lead Not much -- all was pretty good
-
7.6review from
An excellent room, the bed was very comfortable, very clean, there were excellent facilities the sauna & gym were great. We were offered breadfast for £10 each on check in but did not book as we were unsure what time we were meeting friends the next day on the following morning the offer was withdrawn this was the only fault we found with this hotel.
-
6.8review from
Excellent service but slow check in due to queue and only two staff at the desk - I was in a rush to get to a conference dinner and as delayed because of this. As above
-
6.4review from
Good service and pleasant staff. Room great and enjoyed using the gym. Very close to many good restaurants. None really
-
6.4review from
Conveniently located for theatre break. Clean, well equiped, compact modern hotel. Staff were friendly and helpful. Excellent shower. Good selection at breakfast although sausages/bacon looked a bit undercooked. Although the shower was excellent the wc is separate from the ensuite and doesnt have a washhand basin and is less convenient than a traditional en-suite. Expensive bar prices.
-
5.7review from
Its excellent location to most places within Liverpool. No free Wifi on site.
-
5.2review from
Clean, modern, good leisure facilities, friendly staff, top quality breakfast. Lots of 'city' noise during the night, no bath (executive room), bit if a battle to get the internet switched on (we had paid for it in our rate), pretty expensive.
