Overview

Crowne Plaza Liverpool City Centre
Best Fitness Area

St. Nicholas Place, Pier Head, Liverpool, L3 1QW, United Kingdom
+44 151 243 8000

RM 427+

Overall guest ratings

8.9/10 Excellent
Based on 4,007 reviews

Review highlights

  • 9.2
  • 9.1
  • 6.9
  • 6.6

Good to know

  • Clean rooms
  • Comfortable beds
  • Professional service
  • Friendly service

Nearby

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    About

    Upscale waterfront hotel in central Liverpool with a sleek brasserie, pool and spa Crowne Plaza® Liverpool City Centre hotel  overlooks Princes Dock in the buzzing centre of Liverpool. Guests can park at the hotel for low daily rates. Liverpool Lime Street station  is 20 minutes away. A short stroll down the River Mersey takes you to the iconic  Albert Dock with its restaurants, bars,  The Beatles Story attraction and  Tate Liverpool art museum. When you're done with sightseeing, you can work out in our well-equipped  fitness centre and relax in our 18-metre  swimming pool and sauna. Treat yourself to a facial or manicure at our luxurious beauty spa . Corporate guests are walking distance from the Arena and Convention Centre Liverpool , and a short drive from events at the  Liverpool Football Club . Our  Crowne Plaza Meetings Director  can help you plan anything from a board meeting to a gala dinner for 480. When work is done, you can enjoy cocktails with colleagues in our sleek Lounge bar with its water-view terrace.  WiFi is free . Our Fast & Fresh menu is ideal for guests on the go. But do take time to enjoy the huge buffet breakfast at  The Restaurant . It serves grill-style dinners – ideal for a client dinner or romantic meal – and there's 24-hour room service for added convenience. 

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Spa
    • Child pool
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 4,007 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      9.2 "92% said the concierge service was amazing."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.1 "City centre within easy reach, said 91%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
      7.8 "78% loved the sauna."
    • 8.3 "Breakfast is good."
    • 7.9 "Good pool."
    • 6.9 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.0 "50% thought the minibar was ok."
    • 6.6 "Vibe was decent."
    • 5.9 "Food is average."
      6.5 "Desserts were ok, said 65%."
      5.0 "Side dishes were satisfying, according to only 50%."
      5.8 "58% thought the snacks were adequate."
      5.0 "50% thought the vegetable dishes were ok."
    • 4.0 "Value below average."
      2.4 "76% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."
      2.6 "74% said beverages were too expensive."
    • 4.0 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 2,484 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      9.7 "97% liked the proximity to shopping."
    • 8.1 "Breakfast is good."
    • 7.0 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      7.9 "79% said rooms were clean."
      9.8 "98% thought the view was good."
    • 6.3 "Food is average."
      6.3 "Desserts were ok, said 63%."
      5.4 "Side dishes were satisfying, according to only 54%."
    • 5.4 "Bar is ok."
      6.8 "Alcoholic drinks were not bad, according to 68%."
    • 4.8 "Value below average."
      2.5 "75% said the breakfast was too expensive."
      4.8 "The price was too high for 52%."
      2.7 "73% said beverages were too expensive."
    • 3.8 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 1,202 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
      7.2 "Housekeeping was great, according to 72%."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
      9.9 "99% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 7.7 "Good pool."
    • 6.4 "Vibe was decent."
    • 6.1 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 5.5 "Food is average."
      6.8 "Desserts were ok, said 68%."
    • 5.2 "Bar is ok."
    • 4.0 "Value below average."
      2.8 "72% said the breakfast was too expensive."
      4.1 "The price was too high for 59%."
      2.8 "72% said beverages were too expensive."
    • 4.0 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 40 reviews
    • 9.3 "World class service."
    • 9.0 "Terrific location."
    • 8.4 "Breakfast is good."
    • 6.5 "Rooms are ok."
    • 6.2 "Food is average."

    Overall rating

    8.6 Excellent
    Based on 280 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 8.9 "Location is great."
      8.7 "City centre within easy reach, said 87%."
    • 7.9 "Good breakfast."
    • 6.8 "Rooms are ok."
    • 6.7 "Vibe was decent."
    • 5.3 "Bar is ok."
    • 5.1 "Food is average."
    • 4.1 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.8 "Value below average."
      2.0 "80% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    liverpool
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    temperature in your room
    friendly and helpful staff
    albert dock
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