Would you like to save as your currency permanently or for this visit only?
Was given late check-out a few hours after the standard time cos' checked in late the day before. Wild boar tracks just outside our compound; this is so nature and exciting.
I will spend 1 night stay for sleeping, jogging & swimming only.....Cos the distance from Kuala Lumpur is very far till 8 hrs we reach there. The road from gua musang to kuala berang is very bumpy & narrow. Too many holes on the road might need to slow down the speed. Government should put more effort to upgrade the road safety for user. I like the resort which is isolated chalet type to have own privacy & the lake view which can sit at the balcony. the bed & sofa sitting. The bathroom is large enough but got bad smell from the floor trap. I booked the 2nd chalet & realise that the air-cond is not totally cool once we started to on the air-cond. After complaining to the reception that we wanted to change room & they had arrange maintenance guy to repair but till 3am onward it started to explode & not functioning very well. My friend had wake up twice on 5am to switch on the air-cond again & finally not working anymore. My friend feel very disappointed upon the hotel facilites maintanance work. During 1st day of hari raya, the hotel catering not providing any ala carte dinner & food delivery service, They told us that buffet dinner cost Rm 45 per pax & guest must be attended to the restaurant & not having in our chalet. I am thinking what if elderly or disable people might need food delivery service??? I also heard other guest complaining the buggy car is not punctuate & totally not coming to pick up them from chalet to the lobby. I have experience that the swimming towel is not enough to serve for guest use & already requested at the reception counter but till is not arrive until we had finished our swimming session.
The room is so comfortable especially its bath room. I also like the view of lake kenyir. For the resort, it's perfect, but maybe the place is too far so not many people were there. It was too quite and not happening.
Great view of the lake and moutains The 2 chalets we booked were infested with mouses and the smell of cockroaches were everywhere. These mouses made so much noise at night and bites up everything even a pair of our slippers. They leave behind their droppings behind closets which are not cleaned and even on table tops. We felt so cheated to have spent money for staying in such an unhealthy environment. We might consider taking this complaint a step further with the photos we took of our rooms.
The scenery is great the room is comfortable but cleanliness of the bed spread need to be inspected Since the hotel is far from shoppng area, food served for breakfast should be better and more varieties
The resort is completely merge with the natural landscape. good for relaxation!
View is good, nice, natural Food is too expensive, old facility , not so clean, sport facilities is totally out of maintained
Very relaxed and piecfull
Waiter and waitresses are friendly and helpful. The food of the restaurant is expensive and not nice to eat.
Beautiful view over the Lake! That is actually the main attraction of this hotel. The day-trip to two caves and a waterfall was excellent, but staying more than one day at Lake Kenyir Resort & Spa is really not worth it. The first room we were offered was absolutely horrible: moist, damp and dirty. We ended up paying more money to get an 'upgrade'. We went to this hotel because we wanted to enjoy activities on the lake, but the hotel could not really offer many activities because there were only 10 guests at the time of our visit (minimum nrs of pax needed for most trips!). Shame, because the hotel must have been beautiful in the past...