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Grand Hotel

Slawkowska 5/7, 31-014 Krakow, Malopolskie, Poland
+48 124 240 800

RM 323+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

8.3/10 Excellent
Based on 872 reviews

Review highlights

  • 9.4
  • 8.8
  • 5.5
  • 5.2

Good to know

  • Spacious rooms
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    With a stay at Grand Hotel, you'll be centrally located in Krakow, steps from Jan Fejkiel Gallery and Amber Museum. This 5-star hotel is close to Main Market Square and Wawel Castle.

    Rooms

    Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include babysitting/childcare, ski storage, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Fitness centre
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Ski storage
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 872 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
    • 6.8 "Vibe was decent."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
    • 5.5 "Bar is ok."
    • 5.2 "Average comfort."
    • 5.1 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 1.1 "Disappointing wellness & sports facilities."
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    Overall rating

    8.2 Excellent
    Based on 592 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      9.4 "Housekeeping was great, according to 94%."
    • 6.9 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was luxurious."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
    • 4.8 "Not very comfortable."
      2.9 "71% thought it was too noisy."
      4.2 "58% didn't like the uncomfortable beds."
      1.3 "87% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 4.7 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      1.3 "87% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
      1.5 "85% thought they were poorly maintained."
    • 4.6 "Internet is poor."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 104 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Vibe was decent."
    • 5.6 "Rooms are ok."
    • 5.3 "Average comfort."

    Overall rating

    8.1 Excellent
    Based on 174 reviews
    • 9.2 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 6.6 "Vibe was decent."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Food is average."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.2 "Average comfort."
    • 4.5 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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