Overview

Grand Hotel

Slawkowska 5/7, 31-014 Krakow, Malopolskie, Poland
+48 124 240 800

RM 361+

Overall guest ratings

8.5/10 Excellent
Based on 819 reviews

Review highlights

  • 9.5
  • 8.9
  • 5.6
  • 5.5

Good to know

  • Spacious rooms
  • Friendly atmosphere

Nearby

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    About

    Grand Hotel offers a great location, putting you within just a 10-minute walk of Main Market Square and Cloth Hall, plus an airport shuttle is available for PLN 75-100 per vehicle one way. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Rooms at this luxurious hotel offer up nice touches like bathrobes and slippers, along with 24-hour room service and LCD TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Fitness centre
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
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    Reviews

    Guest reviews

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    Overall rating

    8.5 Excellent
    Based on 819 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.2 "Vibe was decent."
    • 5.6 "Food is average."
    • 5.5 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.3 "Only 53% thought the furniture was functional."
    • 5.4 "Average comfort."
    • 4.6 "Value below average."
      2.0 "80% said the breakfast was too expensive."
    • 3.6 "Wellness & sports facilities were not very nice."
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    Overall rating

    8.3 Excellent
    Based on 573 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 6.5 "Vibe was decent."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.4 "Breakfast is mediocre."
    • 5.1 "Food is average."
    • 5.0 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 4.9 "Bad amenities."
    • 4.8 "Value below average."
    • 4.8 "Internet is poor."
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    Overall rating

    8.7 Excellent
    Based on 114 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 6.1 "Vibe was decent."
    • 5.7 "Average comfort."

    Overall rating

    8.2 Excellent
    Based on 131 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
    • 5.9 "Average cleanliness."
    • 5.2 "Average comfort."
    • 5.1 "Rooms are ok."
    • 4.9 "Bad amenities."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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