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With it being the holidays and short notice, I still got a great deal for the three nights we stayed. The hotel was very cozy. The staff was very friendly and accomodating. The breakfast was horrible. Definitely need to change this!!!
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It was very clean. The hotel is very old and the free breakfast was horrible.
The price was good. The staff was very nice but will not let you have a room if you are under 21. The carpets were sticky. The room and appliances were outdated. I had two rooms and my pregnant daughter and son in law who is 20 could not rent a room. Company policy but that is not listed on any site. They were stuck trying to find another room.
Rooms were supposed to have refrigerator and microwave. But it didn't. It didn't have coffee maker either. No iron. The shower was leaking and didn't work well. The breakfast was awful. Even no coffee Left. No refill. Just the cookies
They were very on organized. Our air conditioning did not work. The rooms were not clean. And our neighbors were fighting the entire time. Our reservation wasn't even ready when we got there.
The price was good for the last minute booking we needed. Staff was nice. Beds were very comfortable. There's a $40 deposit we were not aware of until checking into the hotel. The carpet needed replacing years ago.
The art of the wall. My room was entered and half cleaned without permission, left a do not disturb sign. Filthy towels no rags.
Location and neighborhood No onsite bar or meeting area
The price. We stayed in 3 different rooms over the 10 days and all 3 rooms had dirty floors and carpets.
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The workers were very nice and funny and the room was clean, the price was also incredibly affordable Had some issues with the internet access and kind of wish that they had had shampoo for the guests.
Remodeling was nice Wish it had a fridge
I appreciate the affordability Bed was a little uncomfortable
The employees were respectful and nice. I was dissapointed with my room this time. The room was very unsatisfactory. I understand that it is a low budget hotel but the toilet had paper in it (when it should have been clean) the sink was stopped up when i went to brush my teeth, the sink filled up. I am a single mother of two so that is why we had to chose a cheaper hotel but still would have liked to have little better quality. The employees were nice .
45 dollars, decently clean, friendly people, convenient My first room smelled like an ash tray. Request one that is non smoking
A acceptable place to sleep and clean up while visiting the amusement parks.
Great location. Helpful staff.
Price is right. Roaches.
The room was clean enough. It smelled like bug spray but we saw no bugs. The other patrons were very loud. The beds has 2 flat sheets and one thin blanket sandwiched between them instead of a bedspread. When we asked for another blanket we were told they don't have extra blankets but we could have extra towels. The staff was very nice. The breakfast was corn flakes and bagels; if you took it back to the room they charged $10. Overall it was acceptable but I wouldn't choose to stay there again.
The ladies at the front desk were wonderful. We got there at 11:15 pm and they were great. I would use this hotel again. Bed not super comfortable and shower a little hard to turn on in room 106 but I have seen worse in a 4 or 5 star.
We got a King bed, I loved the comfort and all the facilities were old, but working fine. Next time I will bring my own towel though. There was a sheriff making a report over some missing belongings of a guest... so beware of what you leave in your room!
El olor a polvo era insoportable, no funcionaba el blower ni el conector, el aire se apagaba, las puertas tenian el numero escrito con papel, descuidado en fin nada de lo que se ve en las fotos. Es un total engaño.
There where people doing drugs and drinking in the parking lot, my boyfriend and I did not feel safe, kept waking up to make sure my truck was still in the parking lot. Also asked for $125 deposit that was not released when I booked the hotel. The dead lock on the door was broken like the door had been kicked in, and the sink faucet wasnt connected and moved all over the place, had no shampoo or soap given to us and we booked a king bed but received a single twin bed in a single room. Not at all a nice place.
Nothing Sprayed seal coat on parking lot the day we checked in. Refused to move us even though my kids had asthma. Carpet was torn up my son tripped over and busted his nose. Found a controlled substance in the dresser right next to my children's bed. No hot water! Horrible customer service.
Great price, clean room, close to Walt Disney Theme Parks, plus really good continental breakfast. Need to clean area around soda/ice machine.
...... dirty, run down, everything on playground was filthy and broken, pool was dirty, smelled terrible, water smells, breakfast is bread, people racing through parking lot with loud cars, couldn't wait to leave, didn't even shower because of the smell of the water.
There wasn't much that I did like about our stay, it was recommended by a friend. Never again will I stay there!! First of all the price quoted and the actual charge varies. The room smells like wet dirt ,the bathrooms are moldy and the pool looks like a jacuzzi.
This place is in bad need of repairs, the first thing we had to do was fix the door so it would stay closed. Even locked it did not stay closed. If it had not been so late I would have found another place to stay!!!!
visit Universal Breakfeast
Staff was friendly & helpful, room was very clean. Close to restaurants and stores. We would stay again. Never could connection to wi/fi
it was easy to get any where from there and was a reasonable price
Close to Disney World and some shopping So Dirty with basic amenities breakfast terrible ( coffe, cereal and toast only)
The staff is very friendly, it is very conveniently located near seaworld, disneyworld and other tourist atraccions, and the price is very affordable and it came with its own fridge and microwave . it had a very clean room but it has a kind of a damp smell.
everything here is just in average conditions, however, it worth the price. so if you are a traveller with concerns of budget more than comfort, it should be a considerable place to stay. the staff are friendly, but not really so helpful as you may expect.
Pillow cases had stains on them. Very uncomfortable and musty. Very loud air conditioner. Wifi was unavailable for me and for my family members who were staying in another room.
The site is in a very dangerous part of town. Tried to cancel the reservation but the person I spoke with on the phone acted like the email address and phone number I gave them did not match the information on the reservations and would not cancel the reservation "due to security reasons." They kept calling me by the wrong name so I asked if they were looking at the correct reservation. I know my email address and know it was correct. I spent over an hour on the phone with them, to no avail. So, I ended up paying for three nights at a hotel we did not use. Total ripoff!
N/A Roaches, water coming down the bathroom ceiling where lighting is, rooms smell like moisture, no microwaves,coffee makers, or refrigerators. beds are so uncomfortable woke up with the worse'st back pain because mattresses are ancient and all you can feel is the springs, our room had no table to eat breakfast, ac was horrible, toilet clogged easily and staff wasn't very friendly. I wanted a refund but they said I had to contact the website I got made reservations with!! I will never go back to them again. that place is the worse place I've ever been to, I wouldn't recommend anybody...:( Ughhhh worse experience ever!!!!
Bed bugs!!!!!! Do not stay. We were refused money back after showing proof of bed bugs on the bed. We had several bite marks.
The breakfast selection was great. Lots of hot items and cold items as well. The area where the breakfast was very cramped we waited in a line for half an hour to make a waffle. There weren't enough seats for people to sit and eat in the lobby. Since the hotel is going through a remodel you would think they would fix these layout problems.
Good location. Cheap. Worn down rooms.
Asked for a crib, was told online there will be a crib ready. Arrived at hotel, no crib & was told they have no crib for us. Also all three floors have pay ice machines, only first floor ice machine worked. Only one of three lights in room worked. DO NOT STAY HERE!!!!!!
Free parking. Everything was horrible. We checked in and roaches greeted us at the door. They gave us another room and this time the roaches was in the bed. Needo less to say...you will always have company with you. There was no wifi. The lights barely work..this place needs to be condemed. It'should horrible.
Cheap price, close to parks and freewsy. We were surprised that the beds were actually good. Very rough shape, but we were not staying there for the hotel experience. We wanted a clean cheap room, that's what we got..
German Roaches, spiders hanging in doorways, smelled of mildew. Bathroom tub and toliets were rusty .this was no HOTEL but a MOT lets get the name right.
This is a great budget choice. Clean room, pleasant staff. Location, location, location. If Disney is your destination then this is the place to hang your hat. No in-room Internet..
It was just my daughter and I over Christmas break. We booked this for 4 nights for $111, with a $9 "resort fee" when we arrived. Property is definitely dated, but had maid service everyday and the pool was clean. I killed a bug, but that didn't bother us. For the price and the location it's a place to crash. We spent most of our time at the parks anyway and splurged on a few dinners we wouldn't have been able to go to otherwise. For $30 a night during peak season it was a great find.
Absolutely nothing!!! Roaches everywhere!!! It's 3:00am and I have no recourse but to write this disgusting review as the roaches have consumed me. Only hotel I've ever stayed that has no internet in the room. No coffee. The only hotel I've ever seen charge for a bucket of ice. Obama would be very proud of this establishment as it is truly representative of his America today, completely third world.
Location is great. With some tlc from management... this would be a nice place to stay.
The location of the motel to local attractions , shopping areas and resturants was in my opion very convenient.
Nothing at all there was dust all around the bedroom, it smelled like cigarettes, the sheets of the bed were dirty, there were cockroaches, the heater didn't work and we spend a terrible cold night and the price was very expensive