Overview

Ambassador Hotel & Conference Centre

1550 Princess St, Kingston, ON, Canada
+1 613 548 3605

RM 288+

Overall guest ratings

7.5/10 Good
Based on 1,742 reviews

Review highlights

  • 8.5
  • 8.0
  • 6.4
  • 3.4

Good to know

  • Professional service

Nearby

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    About

    Bring the family when you stay at Ambassador Hotel & Conference Centre in Kingston and have fun at the free water park. After hanging out at the water park or indoor pool, guests can grab a bite to eat at JMs Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms offer room service and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Laundry facilities
    • Child pool
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 1,742 reviews
    • 8.5 "Location is great."
      9.5 "Great parking, according to 95%."
      8.8 "88% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.0 "70% thought the service was very professional."
      7.6 "76% found the restaurant service to be one of the best."
      8.8 "88% said the recreation staff was great."
      7.1 "71% were happy with the room service."
    • 6.4 "Pool is mediocre."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
      5.7 "Only 57% thought the shower was ok."
      5.0 "50% thought the kitchenette was ok."
    • 3.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."
      4.5 "55% didn't like the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 644 reviews
    • 8.3 "Location is great."
      9.3 "Great parking, according to 93%."
      10.0 "100% thought parking was inexpensive."
      10.0 "Easily accessible by car, said 100%."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 6.8 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 6.7 "Pool is mediocre."
    • 6.4 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
      5.8 "Only 58% thought the shower was ok."
    • 3.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 3.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 871 reviews
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.9 "Good location."
      9.5 "Great parking, according to 95%."
      8.7 "87% liked the proximity to shopping."
    • 6.3 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 6.0 "Pool is mediocre."
    • 5.7 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.7 "Only 67% said rooms were big enough."
      5.2 "Only 52% thought the shower was ok."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 3.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 2.7 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    Based on 104 reviews
    • 8.7 "Location is great."
    • 7.3 "High value."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 3.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    Based on 121 reviews
    • 8.7 "Location is great."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.4 "High value."
    • 6.5 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.5 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 6.3 "Pool is mediocre."
    • 5.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.3 "Only 63% said rooms were big enough."
    • 3.2 "Horrible vibe."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    data provided by TrustYou

    Recent reviews

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    rundown and needs
    rundown and needs
    kingston
    staff friendly efficient
    water park
    clock radio
    heard yelling
    hot tub
    great for the kids
    heat lamp
    carpet dirty old
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