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Reviews
Overall
8.4 Excellent
Based on 5,183 reviews
-
All reviews 8.4
-
Couples 8.5
-
Families 8.3
-
Business 8.3
-
Solo 8.3
9.4
9.3
9.1
8.7
8.7
5.7
9.4
9.4
9.1
8.6
8.5
5.4
9.4
9.4
9.0
8.4
7.5
5.4
9.5
9.2
9.1
8.8
8.6
6.0
9.3
9.3
9.0
8.9
8.5
5.4
data provided by TrustYou
"Great reception"
"Clean hotel facilities"
"Friendly service"
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Reviews
Overall
8.5 Excellent
Based on 2,674 reviews
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All reviews 8.5
-
Couples 8.4
-
Families 8.7
-
Business 8.4
-
Solo 8.4
9.6
8.2
8.2
7.8
7.0
7.0
9.3
8.1
7.9
7.9
6.8
5.0
9.6
8.1
6.9
5.8
9.5
8.0
7.9
7.8
7.1
6.8
9.6
8.2
8.1
7.6
6.7
6.5
data provided by TrustYou
"Impressive bathroom"
"Clean rooms"
"Friendly service"
Top positive review
Top critical review
Excellent 8.5
Excellent room service, air conditioning, small room, no chair, no mirror in the room.
Good 6.0
The hotel rooms My bookings were not passed on to the hotel when I arrived
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Reviews
Overall
9.0 Excellent
Based on 929 reviews
-
All reviews 9.0
-
Couples 8.9
-
Families
-
Business 9.4
-
Solo 8.6
9.8
9.4
8.9
8.6
7.9
6.8
9.8
9.2
6.9
9.8
9.3
8.3
6.4
data provided by TrustYou
"Nice building"
"Professional service"
"Clean rooms"
Top positive review
Top critical review
Excellent 10.0
Everthing Nothing
OK 5.1
Only location Basic hotel, the value paid is much more than what it worth's ...
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Reviews
Overall
8.9 Excellent
Based on 696 reviews
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All reviews 8.9
-
Couples 9.0
-
Families
-
Business 9.2
-
Solo 8.9
9.7
9.6
8.6
8.1
7.7
6.1
9.5
9.4
8.8
8.6
8.3
7.0
9.8
7.8
7.6
6.1
9.7
9.7
8.2
7.9
6.2
5.5
data provided by TrustYou
"Nice building"
"Very quiet"
"Professional service"
Recent reviews
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Reviews
Overall
9.5 Excellent
Based on 489 reviews
-
All reviews 9.5
-
Couples 9.4
-
Families
-
Business
-
Solo 8.9
10.0
9.8
9.3
9.3
9.1
6.8
9.0
9.9
9.4
9.1
data provided by TrustYou
"Pleasant entrance area"
"Luxurious Hotel"
"Clean rooms"
Recent reviews
-
Excellent
10.0I thought the staff was exceptional. The bar is flexible and willing to stay open a little later than the hours as long as you are generous. Clean rooms and you feel very safe here. First class treatment all the way.
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Excellent
10.0
We stayed only 1 day ,unfortunatly , but we confirm that really 5 star hotel, perfect breakfast, proffecional staff
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Reviews
Overall
9.3 Excellent
Based on 475 reviews
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All reviews 9.3
-
Couples
-
Families
-
Business
-
Solo 9.1
10.0
10.0
10.0
9.7
9.3
6.5
9.7
data provided by TrustYou
"Nice building"
"Professional service"
"Great view"
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Reviews
Overall
8.9 Excellent
Based on 298 reviews
-
All reviews 8.9
-
Couples 8.7
-
Families
-
Business
-
Solo 9.1
10.0
9.4
8.9
8.9
8.6
6.4
8.6
7.3
6.8
9.2
8.9
8.7
7.3
data provided by TrustYou
"Impressive bathroom"
"Nice building"
"Friendly service"
Details
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Reviews
Overall
8.4 Excellent
Based on 1,445 reviews
-
All reviews 8.4
-
Couples 8.5
-
Families 8.2
-
Business 8.2
-
Solo 8.2
9.0
8.9
8.5
7.9
7.0
7.0
9.1
9.1
8.2
7.1
6.9
3.9
8.8
8.2
7.4
8.9
8.7
7.8
6.9
8.8
8.8
8.4
8.1
7.8
7.0
data provided by TrustYou
"Spacious rooms"
"Clean rooms"
"Comfortable beds"
Details
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Reviews
Overall
9.0 Excellent
Based on 1,403 reviews
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All reviews 9.0
-
Couples 9.0
-
Families 9.0
-
Business 8.8
-
Solo 8.9
9.5
8.9
8.8
8.1
7.0
5.0
9.4
9.1
9.0
8.4
7.3
9.6
9.0
8.9
9.6
9.1
8.6
9.4
9.0
8.6
7.9
6.5
5.0
data provided by TrustYou
"Great reception"
"Comfortable beds"
"Clean rooms"
Top positive review
Top critical review
Excellent 10.0
The hotel was centrally located and had excellent staff and amenities. The rooms were very comfortable with excellent beds. The breakfast on the 15th floor was top rate and the view was an added bonus. Would definitely return and recommend.. There was nothing to dislike.
Good 6.5
Relatively new hotel, some English-speaking staff, good location. Prompt room service. Many electric outlets. Room air conditioning would not work after repeated complaints. Too hot to sleep, opened window to cool room, then street noise too loud(cobblestone streets). Had to cut trip short, they would not put me in other room, nor refund any unused days.. Very expensive. Does not deserve 4 stars. No bidet.
Recent reviews
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Good
6.5+Relatively new hotel, some English-speaking staff, good location. Prompt room service. Many electric outlets.-Room air conditioning would not work after repeated complaints. Too hot to sleep, opened window to cool room, then street noise too loud(cobblestone streets). Had to cut trip short, they would not put me in other room, nor refund any unused days.. Very expensive. Does not deserve 4 stars. No bidet.
-
Excellent
10.0+The hotel was centrally located and had excellent staff and amenities. The rooms were very comfortable with excellent beds. The breakfast on the 15th floor was top rate and the view was an added bonus. Would definitely return and recommend..-There was nothing to dislike.
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Excellent
8.8+The staff at the City Hotel was excellent. Everyone was friendly and knowledgeable. Any requests for assistance came with a smile. The food in the restaurant was very good and served tastefully. The location made it easy to walk and explore Kiev. Overall it was.a very pleasant experience.
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Reviews
Overall
9.4 Excellent
Based on 573 reviews
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All reviews 9.4
-
Couples 9.5
-
Families
-
Business 9.7
-
Solo 9.3
9.7
9.7
9.6
9.1
8.5
8.2
9.8
9.8
9.7
8.7
8.5
6.7
9.8
9.7
9.6
8.5
7.9
7.6
6.9
data provided by TrustYou
"Beautiful architecture"
"Stylish hotel"
"Great reception"
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Reviews
Overall
9.2 Excellent
Based on 462 reviews
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All reviews 9.2
-
Couples 9.4
-
Families
-
Business 9.3
-
Solo 9.2
10.0
9.8
9.8
9.3
9.0
8.2
9.9
9.6
9.4
9.0
8.3
6.4
9.9
9.3
9.2
8.2
9.9
9.8
9.4
9.1
8.2
6.9
data provided by TrustYou
"New rooms"
"Modern Hotel"
"Spacious rooms"
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Reviews
Overall
8.6 Excellent
Based on 370 reviews
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All reviews 8.6
-
Couples 8.2
-
Families
-
Business 8.6
-
Solo 8.4
10.0
9.9
9.5
8.3
7.5
5.0
9.9
9.3
7.4
7.1
9.6
9.9
9.6
8.4
7.7
7.6
data provided by TrustYou
"Spacious rooms"
"Professional service"
"Near city centre"
Details
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Reviews
Overall
8.1 Excellent
Based on 241 reviews
-
All reviews 8.1
-
Couples 8.3
-
Families
-
Business
-
Solo 8.2
9.5
9.4
9.2
5.2
5.1
5.2
9.5
9.4
5.1
4.8
3.0
9.5
9.4
9.2
5.5
5.4
4.6
data provided by TrustYou
"Very quiet"
"Friendly service"
"Near city centre"
Details
Map
Reviews
Overall
8.1 Excellent
Based on 202 reviews
-
All reviews 8.1
-
Couples 8.0
-
Families
-
Business
-
Solo 8.2
9.0
8.8
8.3
5.9
5.5
5.9
8.7
5.3
5.3
8.6
5.6
5.6
data provided by TrustYou
"Clean rooms"
"Very quiet"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
The hotel was an oasis in the city, had a very peacuful atmosphere, and had somewhat design style. It was located such a way that no street noise neither street lights could disturb the silence. The personnel was very helpful, friendly and professional. Additional advantage that the hotel had only 24 rooms or so, no noise in the corridors, nor people hanging in the bar etc. I travel a lot for my work, but this is absolute the best hotel I was ever in. It really enjoyed to be there.
Mediocre 3.7
quiet rooms; friendly hotel employees; English speaking reception; WiFi included, breakfast included. small dining room for breakfast; no restaurant for dinner; sunday without cleaning the room; narrow rooms, cramped lift and corridor.
Recent reviews
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Good
7.0+This Hotel sits back from the main road within a courtyard arrangement. City / road noise is vertually non-existant. The hotel staff are without doubt - some of the most professional, helpful and kind - that i have ever met.-The cost.
-
Excellent
8.0+The hotel was an oasis in the city, had a very peacuful atmosphere, and had somewhat design style. It was located such a way that no street noise neither street lights could disturb the silence. The personnel was very helpful, friendly and professional. Additional advantage that the hotel had only 24 rooms or so, no noise in the corridors, nor people hanging in the bar etc. I travel a lot for my work, but this is absolute the best hotel I was ever in. It really enjoyed to be there.
-
Good
7.3+Good small clean hotel
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Reviews
Overall
7.2 Good
Based on 2,912 reviews
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All reviews 7.2
-
Couples 7.4
-
Families 7.6
-
Business 5.4
-
Solo 7.2
9.5
6.9
6.9
6.4
6.0
4.6
9.5
6.9
6.8
6.7
4.8
3.3
9.6
7.2
7.2
6.8
5.4
4.3
6.0
9.7
7.2
7.1
6.1
4.4
4.1
data provided by TrustYou
Details
Map
Reviews
Overall
7.4 Good
Based on 1,177 reviews
-
All reviews 7.4
-
Couples 7.5
-
Families 7.2
-
Business
-
Solo 7.3
9.5
8.3
6.4
6.1
5.7
5.3
9.2
6.4
6.2
5.7
5.5
5.1
5.5
9.5
8.2
8.0
6.2
6.1
4.9
data provided by TrustYou
"Comfortable beds"
Top positive review
Top critical review
Excellent 8.0
Bed was ok, WiFi was strong, fast and stable, staff was helpful and professional, just a nice average European hotel! Television was all local, only in Russian or Ukraine, and some "Warning" banner was constant on some channels! I did not come for television so not a real big problem, just saying what I know.
Mediocre 2.2
Nothing No english tv no one speak English Under construction When I ask to speak to the owner of hotel to see why he can not put English chanel I was told the owner is one of ukraine government and they don't give a shit If that's the case I will Email to all the us websight to remove this garbage hotel from us market
Recent reviews
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Excellent
8.0+Bed was ok, WiFi was strong, fast and stable, staff was helpful and professional, just a nice average European hotel!-Television was all local, only in Russian or Ukraine, and some "Warning" banner was constant on some channels! I did not come for television so not a real big problem, just saying what I know.
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Mediocre
2.2+Nothing-No english tv no one speak English Under construction When I ask to speak to the owner of hotel to see why he can not put English chanel I was told the owner is one of ukraine government and they don't give a shit If that's the case I will Email to all the us websight to remove this garbage hotel from us market
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Reviews
Overall
7.3 Good
Based on 935 reviews
-
All reviews 7.3
-
Couples 7.5
-
Families 7.2
-
Business
-
Solo 7.1
8.6
8.2
7.4
5.8
5.3
5.0
8.8
7.9
4.7
4.3
3.8
3.6
8.8
7.9
5.5
8.8
8.0
7.5
4.8
4.4
3.9
data provided by TrustYou
"Clean rooms"
"Friendly service"
Recent reviews
-
OK
5.3+Bed excellent, very big and comfortable. Big airy balcony, plenty of room for table and chairs but none provided.. Plenty of electrical sockets for phone chargers etc. Staff pleasant and helpfull. Clean and well decorated. Quiet location. Air conditioner unit, electric wall heater plus hotel heating system in room. Light switches glow in the dark.-To reach the hotel from the street door you have to climb two flights of stairs, there is no lift. No fire escape plan in the room, or anywhere else that I could see. No "Exit/Emergency Exit" signs anywhere that I could see. If there was an emergency exit I never saw it, or signs leading to it. I booked a Junior Suite,. It was not a suite but a standard room. The room had only one chair, I asked for, and was given a second one. There was no way to hold up the shower head so you had to hold it yourself whilst showering. There was no shower curtain or rail for one, so the water went all over the floor. Breakfast, not enough seats,not enough utensils, not enough plates, not enough anything, tea was included but coffee cost extra.
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Mediocre
3.0+Hotel staff-Cleanliness of the room is terrible. Two days out of 4 they didn't clean my room. The hotel is under construction and workers start fron 8AM to 5PM. Was blocked outside of the hotel at 2AM for 20 minutes as the staff was sleeping. Well bellow standard! Will never recommend this hotel to anyone.
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Good
6.7+polite personal, convenient location-breakfast not so good
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Reviews
Overall
7.8 Good
Based on 2,345 reviews
-
All reviews 7.8
-
Couples 8.0
-
Families 7.7
-
Business 6.9
-
Solo 7.5
9.3
8.7
8.4
8.3
4.2
3.2
9.0
8.7
8.4
4.7
3.2
2.7
9.4
8.9
8.1
6.7
4.0
2.6
9.1
7.6
9.2
8.9
8.4
7.8
4.3
3.0
data provided by TrustYou
"Train station is close"
"Great view"
Top positive review
Top critical review
Excellent 8.0
Location is perfect, very very friendly staff, fine restaurant, a lot of international guests, nice souvenir shop. Thank you for making a great stay at your hotel in Kiev. Mariya Would be great get free wi-fi connection
Good 6.3
Good Wi-Fi in reception. Price was low, so room was small. But all adequate, bathroom was ok. Enough for one night stopover between train and plane. Bad Wi-Fi in room. Sometimes had to go to reception to connect properly.
Recent reviews
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Good
6.0+i liked the location, the breakfast, the hotel facilities eg internet,-i did not like the call girls hanging about the bar.
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Good
6.0+The staff working the business center were excellent-I think the room could have been clean better.
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Excellent
8.0+Location is perfect, very very friendly staff, fine restaurant, a lot of international guests, nice souvenir shop. Thank you for making a great stay at your hotel in Kiev. Mariya-Would be great get free wi-fi connection
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Reviews
Overall
8.2 Excellent
Based on 917 reviews
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All reviews 8.2
-
Couples 8.4
-
Families 7.9
-
Business
-
Solo 7.9
9.7
9.1
8.0
7.6
6.4
6.4
9.7
7.8
6.1
5.2
5.1
1.9
9.6
7.5
6.0
1.9
9.7
7.8
7.6
5.9
5.2
1.8
data provided by TrustYou
"Spacious rooms"
"Close to public transport"
Recent reviews
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Good
6.3+Friendly and accomodating staff. Clean and well appointed rooms. Check out the lift (do not travel with bid suitcases, though). centrally located but quiet.-the building is still being done up, so the staircase does not look its best.
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Good
7.3+Everything was very good
-
Good
6.7+- very nicely fitted room, - location-- no electric sockets for notebook, very, very small elevator, renovation works in staircase
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Reviews
Overall
8.4 Excellent
Based on 729 reviews
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All reviews 8.4
-
Couples 8.3
-
Families 8.0
-
Business
-
Solo 8.4
9.6
8.9
8.3
8.0
6.7
6.7
9.5
8.6
6.3
1.7
6.1
9.7
8.4
6.6
4.5
1.7
data provided by TrustYou
"Spacious rooms"
"Clean rooms"