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Jacksonville Plaza Hotel & Suites

14585 Duval Road, Jacksonville, FL 33218, United States
+1 904 741 1133

RM 299+

Overall guest ratings

7.2/10 Good
Based on 1,616 reviews

Review highlights

  • 9.3
  • 4.7
  • 4.2
  • 4.1

Good to know

  • Good access to airport
  • Great shopping

Nearby

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    About

    Located just 2.6 mi (4.2 km) from the airport, Jacksonville Plaza Hotel & Suites offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/café and visit the fitness center for a workout. Rooms feature bonuses like refrigerators and microwaves, along with MP3 docks and LCD TVs.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • 24 Hour Front Desk
    • Free parking
    • Laundry facilities
    • No smoking
    • Air-conditioned
    • Coffee shop
    • Free airport shuttle
    • Pets not allowed
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,616 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      7.5 "75% thought parking was inexpensive."
      7.3 "73% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.7 "87% were happy with the shuttle service."
    • 4.7 "Rooms are not good."
      1.9 "81% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
      3.3 "67% had problems with the shower."
      3.3 "67% were disappointed with the minibar."
      1.8 "82% criticized the small bathroom."
    • 4.2 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.6 "54% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
      1.8 "82% criticized the small bathroom."
    • 3.4 "Breakfast is below average."
    • 1.1 "Disappointing wellness & sports facilities."
      1.2 "88% didn't like the fitness area."
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    Overall rating

    7.3 Good
    Based on 840 reviews
    • 9.2 "Excellent value."
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.4 "94% enjoyed the restaurants & bars nearby."
      7.7 "77% liked the proximity to sightseeing."
      7.9 "79% thought parking was inexpensive."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.8 "88% were happy with the shuttle service."
    • 4.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      1.1 "89% found problems with the furniture."
      2.8 "72% complained about the bathroom."
      3.4 "66% said the bathroom was dirty."
      2.0 "Air conditioning was criticized by 80%."
      2.8 "72% had problems with the shower."
    • 3.6 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      1.8 "82% said rooms were small."
      4.9 "51% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 3.6 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.5 "Disappointing food."
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    Overall rating

    6.9 Good
    Based on 404 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.3 "77% said rooms were small."
      1.0 "90% found problems with the furniture."
      3.6 "For 64%, the rooms looked old."
    • 4.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.5 "55% thought it was too noisy."
    • 3.9 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.9 "Awful breakfast."
    • 2.6 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
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    Overall rating

    6.8 Good
    Based on 193 reviews
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.8 "Good value."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.9 "89% were happy with the shuttle service."
    • 4.8 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.8 "72% complained about the bathroom."
      3.8 "62% said the bathroom was dirty."
      2.0 "80% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.5 "55% thought it was too noisy."
    • 3.7 "Breakfast is below average."

    Overall rating

    7.7 Good
    Based on 177 reviews
    • 9.0 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 7.0 "Good cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 4.2 "Not very comfortable."
      2.3 "77% said rooms were small."
    • 3.2 "Awful breakfast."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Good access to airport"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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