Overview

Jacksonville Plaza Hotel & Suites

14585 Duval Road, Jacksonville, FL 33218, United States
+1 904 741 1133

RM 331+

Overall guest ratings

7.1/10 Good
Based on 1,459 reviews

Review highlights

  • 9.2
  • 4.7
  • 3.7
  • 3.6

Good to know

  • Good access to airport

Nearby

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    About

    Located just 2.6 mi (4.2 km) from the airport, Jacksonville Plaza Hotel & Suites offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/café and visit the fitness center for a workout. Rooms feature bonuses like refrigerators and microwaves, along with MP3 docks and LCD TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • 24 Hour Front Desk
    • Free parking
    • Laundry facilities
    • No smoking
    • Air-conditioned
    • Coffee shop
    • Free airport shuttle
    • Pets not allowed
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 1,459 reviews
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.5 "Easily accessible by car, said 95%."
      7.3 "73% liked the proximity to sightseeing."
      7.1 "71% thought parking was inexpensive."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      8.6 "86% were happy with the shuttle service."
    • 4.7 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      3.1 "69% said the bathroom was dirty."
      3.5 "For 65%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      2.6 "74% had problems with the shower."
      2.9 "71% criticized the small bathroom."
    • 3.7 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."
      3.1 "69% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      2.9 "71% criticized the small bathroom."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 1.8 "Disappointing wellness & sports facilities."
      1.7 "83% didn't like the fitness area."
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    Overall rating

    7.2 Good
    Based on 700 reviews
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 8.7 "Good value."
      9.6 "96% were happy with the price of the breakfast."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      8.2 "82% were happy with the shuttle service."
    • 4.6 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
    • 3.9 "Breakfast is below average."
    • 3.3 "Not very comfortable."
      1.6 "84% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 3.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    Based on 437 reviews
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 4.3 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      1.7 "83% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      2.9 "For 71%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
    • 3.7 "Not very comfortable."
      1.7 "83% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 3.3 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.2 "Awful breakfast."

    Overall rating

    6.7 Good
    Based on 175 reviews
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.8 "88% were happy with the shuttle service."
    • 8.6 "Good value."
    • 6.9 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 3.8 "Breakfast is below average."
    • 3.8 "Not very comfortable."
      1.5 "85% said rooms were small."
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    Overall rating

    7.6 Good
    Based on 145 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 5.1 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.3 "Beds were acceptable for 63%."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
    • 3.3 "Breakfast is below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Good access to airport"
    data provided by TrustYou

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