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Location was perfect, clean, staff very friendly, amazing breakfast and good food whatever you need. Also upstairs has a nice view from the city. no problems
the tv is very bad and poor
The room had a nice seaview, TV with a lot of programs. Hotel staff on reception was rude and impolite.
the terrace the room was noisy, no phonic isolation. the room was very small.
Good breakfast Nice people
tremendous view--great room service ==just the place to get over jet lag. fridge temperature not cold-AC seemed a bit faulty
Breakfast was good. Staff was very friendly and helpful. Room was a little small by U.S. standards, but adequate. General location was not that great.
The only thing I really liked was the location. The room was very small for 2 people.
Cerca de la estacion del tren buen desayuno Personal amable en recepción y restaurantes Bonitas vistas desde la terraza Nos toco una habitación en el segundo piso que la vista no era para nada agradable y el tamaño justo Cobran un extra por el uso del baño húmedo ( turco ) y del hidromasaje Habitación de tamaño normal , nada espaciosa , más bien justa
24hour room service
Great location. Very clean rooms. The concierge person (Lulah?) was very nice, helpful and service with a smile! The rooms very stuffy! I guess the a/c was turned off. Also you could smell smoke coming from the smoking rooms. The front desk/front door staff need to smile more and be more pleasant.
every thing was great
Room was modern,new,and fresh. Breakfast facility was ok .people are doing their best to help you. during 1 day i did leave my hotel room at 9.00 and closed it .and come back at 1.00 am but my room door was open !!
Breakfast buffet was good. Washroom was clean. That's about it. Very poor staff interaction - checkin process was disorganized and took a long time. The front desk staff kept trying to force us into booking events that they had brochures for (and get commission for selling to tourists). They did not help us with directions or hours of common attractions. Although they say it is a non smoking hotel, people still smoke in the hallways and they do not inforce the non-smoking restriction other than putting up a sign.
Access to historical sites Language problems. The staff had a difficult time with English and German.
The staff was very friendly, the room was clean, felt like new, modern eventhough not large in size...The hotel offers a great variety of food from its breakfast buffet that can satisfy the most demanding guests (my 2 small kids :))The location is good - nice 15 min walk to Sultanahmet but for those who prefer to use public transport there is a tram just opposite that can take you around the town...
Location is good. Some stuff are very friendly and nice. We felt uncomfortable to be at the reception, because they seemed to get motivated. Their attitude seems inappropriate four stars. Morning meal is boring.
really everything,espessially hotel service was very fine,the people at information desk was very kind and helpful with us.thanks to all staff one by one. nothing cause everything was fine even the dinner, and the barman.
Excellent service, very good location, minutes from Grand Bazaar and Sultan Ahmed; excelent breakfast, very nice rooms, spacy and clean, friendly staff. - really good value for money.
The best hotel we live in Istanbul Nothing
the room was very modern and will designed,also, it was very clean. The location of the hotel , and the tram stop just infront of the hotel. the frontdesk people was helpful. the room was very hot. we ask the frontdesk staff and they say all the AC system is turned to hot because it's winter time and our stay was at the beginning of november, was not really cold. our stay was not comfort only because of this reason.
The hotel was nice but had a few flaws. first, do not eat the breakfast buffet, extremely over priced. They also keep the building very warm by not running the a/c too much.
This hotel is located walking distance to the Famous Grand Bazaar, Blue Mosque and Hagia Sofia. This location can spare you the headache of taking a taxi. Traffic is literally a nightmare in Istanbul
The hotel is situated almost across the street from the Grand Bazaar and within walking distance of many of the historical sites, including the Blue Mosque, Hagia Sophia, Topkapi Palace, etc etc. Hotel is clean and efficient and provides free use of the business center. Only problem with the hotel (and this applies to most of Istanbul) is that there is hardly any English spoken by the staff!
The hotel was in a great location to be close to the Grand Bazar and most of the tourist sights. The hotel was clean and comfortable. I thought the prices for dinner and lunch were extrememly high up stairs, but there are plenty of restaraunts in walking distance. The staff was very friendly and helped with directions any time we asked for them. Would stay again.
Very good location walking distrance to most main tourists attraction venue. Overall attractive hotel except for room 219 WIFI can barely have any reception and one particular security can't even speaks English.
The hotel staff was extremely helpful and friendly. A little noisy at night (outside noise)
Its house staff, always ready to answer my questions and doubts in a most polite and gentle manner. The room was somewhat smaller than expected, but even so it was a fair deal for the price charged.
Friendly helpful staff, clean & well-furnished room. Location was good too - by foot, 3min from Grand Bazar and 15min from Hagia Sofia etc. Room was a little small.
We enjoyed the breakfast each morning and the service. The service in the morning was very good. The staff were very helpful with any questions we had. We appreciated their helpfulness.
This is a lovely, small hotel with great personal service and a good location for seeing the main sites of Istanbul. It's well priced for the quality, the suites are both lovely and good value for money. I appreciated the hotel staff who were extremely helpful and friendly at all times. Their guidance for independent exploration was perfectand they offer other facilitated support for those who might require it.
Location Small bathroom
Room is well designed, service is friendly and efficient, front desk manager is able to anticipate our requirements and is conversant in English (refreshingly so!), and great roof top view of the sea.
The double room I stayed in was tastefully decorated and modern and yet still had old world charm and specific decor to that culture. I would definitely stay there again.
We liked everything at this hotel. The quality of service is excellent; the rooms are cozy, and well arranged. The service is one of the best I have experienced. Definitely will come back and recommend.
Staff are friendly and kind. There are many sightseeng spots and a tramby station nearby. It's little noisy.
We loved the friendly staff and the wonderful breakfast on the roof. That is a special way to start a day in Istanbul---view of the ships and the sea. Rooms are fine, but quite small. The staff is proud of their hotel and make the best of an older design.
bath room was so nice and the room it self so nice but small size i think it was desgin for one persone the main thing was there was no windows in the room , food was ok but same staff every day , some staff was not awear of the colesing days of some pleaces .
Good location, friendly and helpful staff. Bad sound isolation from corridor and neighbours.
Nice ambience. Staff are friendly and helpful. Nice buffet breakfast in the morning. I had 60% discount off room rates via online booking. Entirely satisfactory! The rooms could have been a bit more sound proof as there are neighbouring guests who slam doors and talk loudly when they come in very late at night. Perhaps this was also due to the fact that my room was near to the lifts.
The staff was very kind, very good location and clean.Everything was great.
Brand new 4* hotel, very clean and comfortable rooms, excellent decor, lovely bathroom, great breakfast choice. Location is good, 10-15 min walk to Blue Mosque and Hagia Sophia, 2min to tram stop, opposite University and Grand Bazar. Highly recommended, very good value for money.
The rooms were clean and stylish. Close to local transport and city sites. The first night we had a room with no windows, a bit cramped claustrophobic. We asked to be moved to a room with windows, which the reception staff arranged.
We likes the location as it was close to most major attractions in old Istanbul. The location was a bit worrisome when we got there but we felt completely safe. Breakfast at the hotel had a nice variety of food. Across the street was a great street full of reataurants with everyone competing for your business, a wonderful chaos.
Reception was very helpful and location was fantastic--right across from the Grand Bazaar and a short walk or tram ride to Sultanhamet. I stayed here when I had a 22 hour layover in Istanbul so I was able to see things quickly. Room was very small (about 2 feet of space on two sides of the bed) and there were no surfaces to work on or put things. Would not recommend for an extended stay, but great for a short visit.
Location location location Not clean Breakfast
I had a very good time during my stay at Dedem Hotel. All the personel was very kind and helpfull to me, If you go the Istanbul, Dedem hotel is one of the nice place.
The receptıon staff were frıendly and helpful. They arranged an early breakfast & my transport to the aırport the followıng mornıng. There was only one sheet and thıs was not bıg enough for the bed. Traffıc noıse was quıte loud. No resaurant or bar ın the evenıng.
very helpful staff!!! really hard to find even by map, side view not very pleasant, located on a very busy and noisy street, the staff took care about our car, but there is no parking place around, we were lucky to be the only guests with a car....
Amazing how cheep and comfort in the middle of the center of Istanbul, close to everything yoy want to see.
the location of the hotel is so important for the tourist,, u can sightsee istanbul walking
The hotel is very close with tram station and not far from travel locations. Windows broken, out of order shower bath.
The terrasse with view on the Bosphore is nice - Internet access (broadband) free - Check in in the morning - Walking distance from the touristic places No coffee (just tea) at the breakfast - Lift not reliable - - Staff good at the reception desk, but poor a for the rest
friendly stuff, always ready to help, good and clean room on the last floor with a view to Bosphor, cheap and nice place for staying in Istanbul.
Hotel staff was very friendly and location was great as it was close to tramway and metro in 3 mins walk , also the room was very clean , i highly recommend this hotel at this price