Guest reviews
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Overall rating
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9.6 "Perfectly clean."9.4 "94% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.1 "Terrific location."10.0 "
Good access to the airport , said 100%." 8.6 "Great parking , according to 86%." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.6 "Amenities are good."8.2 "82% thought the
building was wonderful ." 8.3 "83%enjoyed the lobby entrance ." -
8.6 "Food is delicious."
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5.0 "Breakfast is mediocre."
Overall rating
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9.0 "Terrific location."
Overall rating
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9.1 "Terrific location."
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9.0 "World class service."
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7.2 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This hotel was a very pleasant surprise. Location is very near the airport, which can be a positive or negative, as there is some air traffic noise. Room was very spacious, comfortable and clean. Bathroom was also clean and shower was very good. The lack of a free breakfast offering is always a bit annoying, but free parking was a plus.
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9.0review from
Staff was extremely helpful, courteous and knowledgeable.
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10.0review from
Great And friendly staff
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
Staff was very, very helpful, in addition to being competent. The $13 glass of wine! I could buy a whole good (not great) bottle for that, and your hotel wanted to charge $13 for a 6-oz. glass. VERY disappointed that I didn't get to relax with a glass that night, but I will NEVER pay that much of a mark-up.
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10.0review from
It was nice, quiet, and clean. All good
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10.0review from
Hotel pool and hot tub very nice.Outdoor courtyard very comfortable and landscape was very nice. Bisto very convenient.
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9.0review from
This guest did not leave comments about this hotel.
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6.0review from
Getting to the Convention was pretty easy due to the hotel's location. On the initial booking, it was listed as a suite. I was expecting at least a separate seating area with the fold out couch. The room we received was simply a single occupancy room with a fold out loveseat.
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3.0review from
What I liked best: Evelyn the day manager. She undid a problem which the night clerk was party to. My profile with Springhill etc. is no first floor, no handicap room and extra towels. Look at the above.
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6.0review from
everything is great with this hotel, the staff, locacion, cleanliess, etc except of one thing and this is dining! only the starbucks joint is available onsite and if you are not fond of its suggestion look for another place. the restaurant within 2-min drive is very ambitious but the food is not of high quality
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6.0review from
The hotel was very clean and the bed was comfortable. The room was very noisy.It had two adjoining rooms on either side. I was given a choice of rooms, but did not realize the noise level with adjoining rooms. Had I known, I would have picked another.
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10.0review from
Pool and whirlpool was very nice and kept clean. Room was comfortable. Staff was very helpful.
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6.0review from
Great value for nice room. Staff was friendly and checked us in fast at a late time.
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8.0review from
We like this hotel due to its proximity to the IND airport. Rooms are nice, rates are fair and the new renovations really add to the hotel. Would recommend this to friends and family.
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8.0review from
A standard Courtyard but they've added a nice Bistro for breakfast and dinner. Be careful though - it closes at 10am and isn't open again for 7 hours......so much of the day its like the old Courtyard's.....not really a full service Hotel! Also, was awakened at 4:30am by the RAP (radio alarm prank) - is it the cleaning help or guests who now set early, super-loud alarms in hotels? Don't tell me somebody just left it on - who sets a 4:30am alarm and doesn't turn it off? I have to check the clock alarm each time I stay anywhere now.
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8.0review from
hotel was being renovated but it was not a bad experiencei would stay again just dont take a room near the business center which was moved to the third floor for the renovationbut overall it was not spectacular but definitely reasonable lodgings.
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10.0review from
Staffs are professional and the room was very comfortable. The large desk will be very good for buiseness travelers. Breakfast bar is a little over $10 and served at 7am. It includes waffle maker, and good selection of fruits, potato and eggs. There are good selection of frozen foods and breakfast sandwich are sold in hotel Market place. There is wired internet connection. I could not make wireless connection working from my room. The swimming pool with whirlpool was very well presented. The garden was beautiful.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This hotel was a very pleasant surprise. Location is very near the airport, which can be a positive or negative, as there is some air traffic noise. Room was very spacious, comfortable and clean. Bathroom was also clean and shower was very good. The lack of a free breakfast offering is always a bit annoying, but free parking was a plus.
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9.0review from
Staff was extremely helpful, courteous and knowledgeable.
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10.0review from
Great And friendly staff
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
Staff was very, very helpful, in addition to being competent. The $13 glass of wine! I could buy a whole good (not great) bottle for that, and your hotel wanted to charge $13 for a 6-oz. glass. VERY disappointed that I didn't get to relax with a glass that night, but I will NEVER pay that much of a mark-up.
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10.0review from
It was nice, quiet, and clean. All good
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10.0review from
Hotel pool and hot tub very nice.Outdoor courtyard very comfortable and landscape was very nice. Bisto very convenient.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Pool and whirlpool was very nice and kept clean. Room was comfortable. Staff was very helpful.
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8.0review from
We like this hotel due to its proximity to the IND airport. Rooms are nice, rates are fair and the new renovations really add to the hotel. Would recommend this to friends and family.
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8.0review from
A standard Courtyard but they've added a nice Bistro for breakfast and dinner. Be careful though - it closes at 10am and isn't open again for 7 hours......so much of the day its like the old Courtyard's.....not really a full service Hotel! Also, was awakened at 4:30am by the RAP (radio alarm prank) - is it the cleaning help or guests who now set early, super-loud alarms in hotels? Don't tell me somebody just left it on - who sets a 4:30am alarm and doesn't turn it off? I have to check the clock alarm each time I stay anywhere now.
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8.0review from
hotel was being renovated but it was not a bad experiencei would stay again just dont take a room near the business center which was moved to the third floor for the renovationbut overall it was not spectacular but definitely reasonable lodgings.
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10.0review from
Staffs are professional and the room was very comfortable. The large desk will be very good for buiseness travelers. Breakfast bar is a little over $10 and served at 7am. It includes waffle maker, and good selection of fruits, potato and eggs. There are good selection of frozen foods and breakfast sandwich are sold in hotel Market place. There is wired internet connection. I could not make wireless connection working from my room. The swimming pool with whirlpool was very well presented. The garden was beautiful.
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6.0review from
Getting to the Convention was pretty easy due to the hotel's location. On the initial booking, it was listed as a suite. I was expecting at least a separate seating area with the fold out couch. The room we received was simply a single occupancy room with a fold out loveseat.
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3.0review from
What I liked best: Evelyn the day manager. She undid a problem which the night clerk was party to. My profile with Springhill etc. is no first floor, no handicap room and extra towels. Look at the above.
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6.0review from
everything is great with this hotel, the staff, locacion, cleanliess, etc except of one thing and this is dining! only the starbucks joint is available onsite and if you are not fond of its suggestion look for another place. the restaurant within 2-min drive is very ambitious but the food is not of high quality
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6.0review from
The hotel was very clean and the bed was comfortable. The room was very noisy.It had two adjoining rooms on either side. I was given a choice of rooms, but did not realize the noise level with adjoining rooms. Had I known, I would have picked another.
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6.0review from
Great value for nice room. Staff was friendly and checked us in fast at a late time.
