Overview

Dorsett Wanchai Hong Kong (formerly Cosmopolitan Hotel Hk)

387-397 Queen's Road East, Wan Chai, Hong Kong, Hong Kong
+852 3552 1111

RM 428+

Overall guest ratings

8.3/10 Excellent
Based on 11,472 reviews

Review highlights

  • 8.7
  • 8.4
  • 5.1
  • 5.0

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service
  • Good shuttle service

Nearby

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    About

    Dorsett Wanchai Hong Kong is located in Wan Chai, opposite Happy Valley racecourse, an eight-minute walk to Causeway Bay metro station and Times Square, and a short ride to most major business districts.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 11,472 reviews
    • 8.7 "Good value."
      9.4 "94% thought it was a great value."
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      8.6 "86% thought the service was very professional."
      8.9 "89% said the concierge service was amazing."
      7.8 "Management was excellent, said 78%."
      8.7 "87% were happy with the room service."
    • 7.7 "Internet works."
      9.4 "94% thought it was a great value."
    • 7.5 "Good location."
      7.4 "Easily accessible by car, said 74%."
      8.2 "82% liked the proximity to shopping."
      7.1 "71% enjoyed the restaurants & bars nearby."
      7.5 "City centre within easy reach, said 75%."
      7.4 "Good access to the airport, said 74%."
    • 6.3 "Rooms are ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
      5.8 "58% thought the minibar was ok."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Food is average."
      5.4 "The price was ok for 54%."
      6.6 "Desserts were ok, said 66%."
      5.5 "55% thought the dining experience was appropriate."
      6.0 "60% thought the snacks were adequate."
      5.7 "Side dishes were satisfying, according to only 57%."
    • 4.8 "Bar is not good."
    • 4.4 "Not very comfortable."
      3.3 "67% said rooms were small."
      4.5 "55% thought it was too noisy."
      2.4 "76% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 4.1 "Wellness & sports facilities were not very nice."
      4.0 "60% didn't like the fitness area."
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    Overall rating

    8.1 Excellent
    Based on 3,097 reviews
    • 8.4 "Great service."
      8.5 "85% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      8.4 "84% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      8.9 "89% said the concierge service was amazing."
      7.2 "Management was excellent, said 72%."
    • 8.0 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.3 "93% thought it was clean."
    • 7.6 "Internet works."
      9.1 "91% thought it was a great value."
    • 7.4 "Good location."
      7.4 "Easily accessible by car, said 74%."
      8.3 "83% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      7.5 "75% enjoyed the restaurants & bars nearby."
      7.9 "City centre within easy reach, said 79%."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% thought the shower was ok."
    • 4.9 "Breakfast is below average."
      3.8 "62% said the breakfast was too expensive."
    • 4.8 "Bar is not good."
    • 4.7 "Disappointing food."
      5.0 "The price was ok for 50%."
      3.2 "Unclean dining area, according to 68%."
    • 4.2 "Wellness & sports facilities were not very nice."
      4.1 "59% didn't like the fitness area."
    • 4.1 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.6 "64% thought it was too noisy."
      2.3 "77% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
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    Overall rating

    8.2 Excellent
    Based on 4,932 reviews
    • 8.7 "Good value."
      9.6 "96% thought it was a great value."
    • 8.5 "Very good internet connection."
      9.6 "96% thought it was a great value."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      8.7 "87% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      7.7 "Management was excellent, said 77%."
    • 7.4 "Good location."
      8.0 "80% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      7.2 "Good access to the airport, said 72%."
    • 6.1 "Rooms are ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
      5.7 "Only 57% thought the shower was ok."
    • 5.2 "Food is average."
      6.3 "Desserts were ok, said 63%."
      5.6 "The price was ok for 56%."
    • 5.0 "Bar is ok."
    • 4.7 "Breakfast is below average."
      3.5 "65% said the breakfast was too expensive."
    • 4.6 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.3 "77% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
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    Overall rating

    8.5 Excellent
    Based on 1,950 reviews
    • 8.5 "Great service."
      9.2 "92% were happy with the shuttle service."
      8.8 "88% thought the service was very professional."
      8.0 "Management was excellent, said 80%."
    • 8.2 "Good value."
      9.5 "95% thought it was a great value."
    • 7.3 "Internet works."
      9.5 "95% thought it was a great value."
    • 7.2 "Good location."
      7.1 "Easily accessible by car, said 71%."
      8.4 "84% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
    • 5.4 "Rooms are ok."
    • 5.1 "Breakfast is mediocre."
    • 4.8 "Disappointing food."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.5 "65% didn't like the fitness area."
    • 3.0 "Quite uncomfortable."
      2.5 "75% said rooms were small."
      4.7 "53% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
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    Overall rating

    7.8 Good
    Based on 1,491 reviews
    • 8.3 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.6 "96% were happy with the shuttle service."
    • 7.5 "Internet works."
      9.5 "95% thought it was a great value."
    • 7.2 "Good location."
      8.3 "83% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      7.1 "City centre within easy reach, said 71%."
    • 7.0 "Nice rooms."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 5.0 "Food is average."
    • 4.4 "Breakfast is below average."
      3.4 "66% said the breakfast was too expensive."
    • 4.1 "Bar is not good."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.4 "66% didn't like the fitness area."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    "Good shuttle service"
    data provided by TrustYou

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