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The Palmy Hotel And Spa

Number 04, Bao Khanh Lane, Hanoi 70000, Vietnam
+84 438 286 622

RM 192+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

8.6/10 Excellent
Based on 1,410 reviews

Review highlights

  • 9.7
  • 9.1
  • 6.2
  • 3.2

Good to know

  • Comfortable beds
  • Great reception
  • Professional service
  • Friendly service

Nearby

    show all

    About

    With a stay at The Palmy Hotel & Spa, you'll be centrally located in Hanoi, steps from Ngoc Son Temple and Hang Gai Street. This spa hotel is within close proximity of Hoan Kiem Lake and St. Joseph Cathedral.

    Rooms

    Make yourself at home in one of the 55 air-conditioned rooms featuring minibars and DVD players. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax and unwind with massages and body treatments. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Laundry facilities
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,410 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
    • 6.2 "Rooms are ok."
    • 6.1 "Breakfast is mediocre."
    • 3.2 "Disappointing internet connection."

    Overall rating

    8.7 Excellent
    Based on 930 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
      9.7 "97% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.2 "82% said the booking process went smoothly."
    • 7.0 "Nice rooms."
      5.7 "For only 57%, the bathroom was ok."
      6.7 "Only 67% said rooms were big enough."
      6.2 "Only 62% found the balcony ok."
      5.8 "Only 58% thought the furniture was functional."
    • 6.5 "Sufficient wellness & sports facilities."
    • 6.0 "Breakfast is mediocre."
    • 3.4 "Internet is poor."
      4.6 "54% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    Based on 183 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.1 "Vibe was good."
    • 6.8 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."

    Overall rating

    8.4 Excellent
    Based on 296 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.9 "Easily accessible by car, said 79%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.2 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.5 "For only 55%, the bathroom was ok."
    • 3.1 "Disappointing internet connection."
    Good to know
    "Comfortable beds"
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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