Overview

Mai Charming Hotel & Spa

29 Hang Bong, Hoan Kiem District, Hanoi, Vietnam
+84 439 382 368

RM 107+

Overall guest ratings

8.3/10 Excellent
Based on 989 reviews

Review highlights

  • 9.7
  • 9.2
  • 9.2
  • 5.7

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Mai Charming Hotel & Spa offers an airport shuttle (available 24 hours) for USD 17 per vehicle one way. You can indulge in massages, facials, or mani/pedis, and Mai Charming serves breakfast. All rooms offer LCD TVs, minibars, and room service.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Concierge service
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 999 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.4 "94% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.2 "Food is to die for."
      8.3 "83% loved the menu selection."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      7.2 "Easily accessible by car, said 72%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.7 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      3.8 "62% said the bathroom was dirty."
      3.3 "67% found problems with the furniture."
    • 3.7 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      3.3 "67% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
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    Overall rating

    8.4 Excellent
    Based on 749 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.1 "Food is to die for."
      8.1 "81% loved the menu selection."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      3.1 "69% said the bathroom was dirty."
      3.1 "Air conditioning was criticized by 69%."
      2.8 "72% found problems with the furniture."
    • 3.8 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      3.2 "68% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
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    Overall rating

    8.7 Excellent
    Based on 49 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.5 "Breakfast is good."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      2.9 "71% said rooms were small."
    • 3.5 "Not very comfortable."
      2.9 "71% said rooms were small."

    Overall rating

    8.1 Excellent
    Based on 9 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 5.0 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 189 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.2 "92% said the reception staff was great."
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 9.2 "Food is to die for."
    • 8.3 "Breakfast is good."
    • 5.2 "Internet is average."
    • 4.5 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      2.6 "74% said rooms were small."
      2.0 "80% thought they were poorly maintained."
    • 3.5 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      2.6 "74% said rooms were small."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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