Overview

Hanoi Charming Hotel

9 Byen Thai Street, Hanoi, Vietnam
+84 439 386 478

RM 80+

Overall guest ratings

8.0/10 Good
Based on 364 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.1
  • 5.5

Good to know

  • Clean rooms
  • Great reception
  • Friendly service

Nearby

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    Amenities

    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 364 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.5 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.1 "Food is to die for."
    • 9.0 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.8 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.5 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 4.6 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 287 reviews
    • 9.6 "Excellent breakfast."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.3 "Terrific location."
    • 6.1 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      5.1 "Only 51% said rooms were big enough."
      5.8 "Only 58% thought the shower was ok."
    • 4.2 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."

    Overall rating

    8.1 Excellent
    Based on 10 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."

    Overall rating

    7.7 Good
    Based on 65 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.4 "Excellent breakfast."
    • 9.1 "Terrific location."
    • 8.6 "Good value."
    • 6.1 "Average comfort."
    • 5.5 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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