Overview

West Lake Reclusive Life Villa Shangtianzhu Branch

NO.367, shangtianzhu, Hangzhou 310000, China
+86 571 8893 8008

RM 926+

Overall guest ratings

9.5/10 Excellent
Based on 86 reviews

Review highlights

  • 9.2
  • 8.8
  • 4.7
  • 4.7

Good to know

  • Great valet service
  • Professional service
  • Friendly atmosphere

Nearby

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    About

    West Lake Reclusive Life Villa Shangtianzhu Branch puts you 5.5 mi (8.9 km) from West Lake. For a bite to eat, guests can check out Chinese Restaurant, which serves Chinese cuisine and is open for breakfast, lunch, and dinner. Rooms at this boutique hotel offer up nice touches like bathrobes and slippers, along with room service and free wired Internet.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Room service
    • Restaurant
    • Safe
    • Airport shuttle
    • Non-smoking rooms available
    • Laundry service
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.5 Excellent
    Based on 86 reviews
    • 9.2 "Awesome vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      8.0 "80% thought the hotel was luxurious."
    • 8.8 "Food is delicious."
    • 8.2 "Great service."
      7.5 "75% were impressed by the valet service."
      10.0 "100% thought the service was very professional."
      10.0 "100% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      2.2 "78% said rooms were small."
    • 4.7 "Inconvenient location."
      2.0 "Difficult to access by car, said 80%."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.5 "Terrible value."
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    Overall rating

    9.3 Excellent
    Based on 33 reviews
    • 8.1 "Great service."
      7.3 "73% were impressed by the valet service."
    • 5.7 "Average comfort."
    • 4.9 "Rooms are not good."

    Overall rating

    9.5 Excellent
    Based on 52 reviews
    • 9.0 "Awesome vibe."
    • 8.0 "Great service."
      7.3 "73% were impressed by the valet service."
      10.0 "100% thought the service was very professional."
    • 4.5 "Inconvenient location."
    • 4.1 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great valet service"
    "Professional service"
    "Friendly atmosphere"
    data provided by TrustYou
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