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Hangzhou Jinma Palace Hotel

NO.218 Middle Tong Hui Road, Hangzhou 311200, China
+86 571 8288 7888

RM 314+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

9.5/10 Excellent
Based on 3,736 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.7
  • 6.5

Good to know

  • Professional service
  • Great reception
  • Friendly service
  • Clean rooms

Nearby

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.5 Excellent
    Based on 3,736 reviews
    • 9.3 "Perfectly clean."
    • 9.1 "World class service."
    • 8.7 "Good value."
    • 8.6 "Breakfast is good."
    • 8.0 "Location is great."
    • 6.5 "Rooms are ok."
    • 5.6 "Internet is average."
    • 4.1 "Not very comfortable."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 186 reviews
    • 9.2 "World class service."
      9.0 "90% said the reception staff was great."
    • 8.9 "Generally very clean."
      9.1 "91% said rooms were clean."
    • 8.7 "Good value."
    • 8.7 "Breakfast is good."
    • 8.3 "Location is great."
    • 6.1 "Rooms are ok."
    • 3.8 "Not very comfortable."
    View all review categories

    Overall rating

    9.5 Excellent
    Based on 1,008 reviews
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.7 "97% thought it was clean."
    • 9.3 "World class service."
      8.8 "88% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.7 "Good value."
    • 8.6 "Vibe was good."
      9.9 "99% enjoyed the friendly atmosphere."
      9.7 "97% enjoyed the lobby entrance."
      9.9 "99% thought the hotel was luxurious."
    • 8.3 "Breakfast is good."
    • 5.9 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 3.8 "Not very comfortable."
      2.8 "72% said rooms were small."
      2.8 "72% criticized the small bathroom."
    View all review categories

    Overall rating

    9.6 Excellent
    Based on 2,428 reviews
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.7 "97% thought it was clean."
      7.6 "76% said the bathroom was clean."
    • 9.4 "World class service."
      9.3 "93% said the reception staff was great."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
    • 9.0 "Excellent value."
    • 8.7 "Breakfast is good."
    • 8.7 "Vibe was good."
      10.0 "100% enjoyed the friendly atmosphere."
      9.6 "96% enjoyed the lobby entrance."
      9.9 "99% thought the hotel was luxurious."
    • 5.3 "Internet is average."
      5.3 "53% thought the wifi quality was ok."

    Overall rating

    9.1 Excellent
    Based on 112 reviews
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.2 "World class service."
      8.8 "88% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 8.7 "Good value."
    • 8.1 "Location is great."
    • 6.7 "Rooms are ok."
    • 4.1 "Not very comfortable."
      2.9 "71% said rooms were small."
    View all review categories
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    "Clean rooms"
    data provided by TrustYou

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