Overview

Mercure Hotel Hamburg City

Amsinckstrasse 53, 20097 Hamburg, Hamburg, Germany
+49 40 236 380

RM 406+

Overall guest ratings

8.0/10 Good
Based on 1,211 reviews

Review highlights

  • 9.4
  • 8.6
  • 8.1
  • 4.1

Good to know

  • Near city centre
  • Friendly service
  • Close to public transport

Nearby

    show all

    About

    In the heart of the Hanseatic city: The 4-star Mercure Hotel Hamburg City has 187 air-conditioned rooms with free WIFI. Enjoy relaxing moments in our sauna or experience the unique KAI 10 floating event and meeting facility. The hotel offers ten further meeting rooms. Arrival: The main train station is 0.9 miles (1.5 km) away, the airport 7.5 miles (12 km) away. By car, take the A1 or A7 highway and benefit from our underground car park. The hotel is just a few minutes' walk from the S-Bahn.

    Less show all
    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,196 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.2 "City centre within easy reach, said 92%."
      9.7 "97% thought it was easy to get to the train station."
    • 8.1 "Breakfast is good."
    • 7.4 "Wellness & sports facilities were pleasant enough."
      8.5 "85% loved the sauna."
    • 6.9 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.9 "Only 59% thought the furniture was functional."
      6.5 "Only 65% thought the shower was ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."

    Overall rating

    7.9 Good
    Based on 442 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.8 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% thought it was easy to get to the train station."
    • 7.7 "Good breakfast."
    • 7.2 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      8.7 "87% said rooms were clean."
      7.2 "72% appreciated the modern rooms."
    • 5.8 "Food is average."

    Overall rating

    8.1 Excellent
    Based on 442 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.7 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.5 "95% thought it was clean."
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
      9.2 "City centre within easy reach, said 92%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% thought it was easy to get to the train station."
    • 6.7 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.8 "Only 58% thought the furniture was functional."
    • 5.1 "Average value."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 83 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.0 "Breakfast is good."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 5.6 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.7 "Value below average."

    Overall rating

    7.9 Good
    Based on 227 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.1 "Perfectly clean."
      9.6 "96% thought it was clean."
      8.9 "89% said rooms were clean."
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 8.1 "Breakfast is good."
    • 6.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.4 "Only 64% thought the furniture was functional."
    • 6.3 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Near city centre"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    central hotel
    central hotel
    main train station
    great breakfast buffet
    hamburg city
    city break
    hotel lies
    trip to hamburg
    good city
    mercure hotel
    great hotel
    hotel in a central location
    good transport links
    located ten minutes
    minutes walk
    days in hamburg
    hotel for a city
    city trip hotel
    hotel good
    recommendable nonetheless
    attend a concert
    low speed
    More
    Photos
    Map

    Map