Overview

Mercure Hotel Hamburg City

Amsinckstrasse 53, 20097 Hamburg, Hamburg, Germany
+49 40 236 380

RM 402+

Overall guest ratings

8.0/10 Good
Based on 1,189 reviews

Review highlights

  • 9.4
  • 8.6
  • 8.4
  • 5.1

Good to know

  • Clean rooms
  • Clean hotel facilities
  • Close to public transport
  • Friendly service

Nearby

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    About

    In the heart of the Hanseatic city: The 4-star Mercure Hotel Hamburg City has 186 air-conditioned rooms with free WIFI. Enjoy relaxing moments in our sauna or experience the unique KAI 10 floating event and meeting facility. The hotel offers 10 further meeting rooms. Arrival: The main train station is 0.9 miles (1.5 km) away, the airport 7.5 miles (12 km) away. By car, take the A1 or A7 highway and benefit from our garage. The hotel is just a few minutes' walk from the S-Bahn.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,189 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.6 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% thought it was easy to get to the train station."
      7.3 "Easily accessible by car, said 73%."
      7.5 "75% liked the proximity to sightseeing."
    • 8.4 "Generally very clean."
      7.8 "78% said rooms were clean."
      9.7 "97% thought it was clean."
    • 7.9 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.2 "Only 52% thought the furniture was functional."
      6.1 "Only 61% thought the shower was ok."
    • 5.1 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.0 "Internet is average."
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    Overall rating

    8.0 Good
    Based on 499 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.8 "Location is great."
      8.9 "City centre within easy reach, said 89%."
      7.0 "Great parking, according to 70%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
    • 8.3 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.6 "96% thought it was clean."
    • 7.5 "Good breakfast."
    • 7.3 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      7.9 "79% said rooms were clean."
      7.3 "73% appreciated the modern rooms."
    • 7.0 "High comfort."
      6.7 "Only 67% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 4.9 "Bad amenities."
    • 4.1 "Value below average."
      0.7 "93% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 404 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
    • 8.1 "Generally very clean."
      7.5 "75% said rooms were clean."
      9.6 "96% thought it was clean."
    • 6.2 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.1 "Only 51% thought the furniture was functional."
    • 5.6 "Internet is average."
    • 5.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.0 "Average value."
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    Overall rating

    8.1 Excellent
    Based on 83 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 7.7 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 6.2 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
      6.5 "Only 65% said rooms were big enough."
    • 5.9 "Food is average."
    • 4.2 "Value below average."
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    Overall rating

    8.0 Good
    Based on 202 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.8 "Location is great."
      7.8 "Easily accessible by car, said 78%."
      9.8 "Near to public transport, according to 98%."
    • 8.6 "Generally very clean."
      9.7 "97% thought it was clean."
      7.9 "79% said rooms were clean."
    • 7.6 "Good breakfast."
    • 6.9 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.7 "Only 57% thought the furniture was functional."
    • 6.6 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 4.1 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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