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Mercure Hotel Hamburg City

Amsinckstrasse 53, 20097 Hamburg, Hamburg, Germany
+49 40 236 380

RM 373+

Overall guest ratings

8.0/10 Good
Based on 1,173 reviews

Review highlights

  • 9.3
  • 8.3
  • 7.5
  • 6.6

Nearby

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    About

    In the heart of the Hanseatic city: The 4-star Mercure Hotel Hamburg City has 186 air-conditioned rooms with free WIFI. Enjoy relaxing moments in our sauna or experience the unique KAI 10 floating event and meeting facility. The hotel offers 10 further meeting rooms. Arrival: The main train station is 0.9 miles (1.5 km) away, the airport 7.5 miles (12 km) away. By car, take the A1 or A7 highway and benefit from our garage. The hotel is just a few minutes' walk from the S-Bahn.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,173 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.3 "83% were happy with the room service."
    • 8.3 "Location is great."
      9.7 "Near to public transport, according to 97%."
      8.5 "City centre within easy reach, said 85%."
      9.2 "92% thought it was easy to get to the train station."
      8.0 "80% liked the proximity to sightseeing."
    • 7.5 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.1 "Cleanliness of the bathroom was average, said 61%."
    • 6.2 "Internet is average."
      5.2 "52% thought the wifi quality was ok."

    Overall rating

    7.9 Good
    Based on 445 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.5 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
      9.7 "Near to public transport, according to 97%."
      7.0 "Great parking, according to 70%."
      8.4 "City centre within easy reach, said 84%."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.8 "88% thought it was clean."
    • 7.1 "Good breakfast."
    • 6.4 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.9 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.5 "Food is average."
    • 4.2 "Value below average."
      1.2 "88% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    Based on 445 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.0 "Location is great."
      8.6 "City centre within easy reach, said 86%."
      9.7 "Near to public transport, according to 97%."
      9.0 "90% thought it was easy to get to the train station."
    • 6.9 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.4 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 6.0 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.9 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.2 "Average value."
    View all review categories

    Overall rating

    8.0 Good
    Based on 82 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.3 "Good breakfast."
    • 6.4 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 6.1 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.6 "Food is average."
    • 4.3 "Value below average."
    View all review categories

    Overall rating

    7.9 Good
    Based on 199 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.2 "92% said the reception staff was great."
    • 8.4 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 7.3 "Good breakfast."
    • 6.7 "Average comfort."
      7.0 "70% thought rooms were spacious."
      5.2 "For only 52%, the noise level was all right."
    • 6.4 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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