Overview

Best Western Plus Hotel St. Raphael

Adenauerallee 41, 20097 Hamburg, Hamburg, Germany
+49 40 248 200

RM 361+

Overall guest ratings

8.0/10 Good
Based on 1,724 reviews

Review highlights

  • 9.3
  • 8.5
  • 8.3
  • 5.3

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    The Best Western Plus Hotel St. Raphael is a comfortable, personal, first class hotel in the city center of Hamburg. Main station and main shopping area are within five minutes walking distance. We feature our full service restaurant Le Jardin, Captains corner bar, meeting and banquet facilities, 24-hour front desk, laundry and valet services, safe deposit box and fax services. Our guest rooms have a bath or shower, cable television with pay TV, hairdryer, mini-bar, radio, direct-dial telephone, alarm clock, trouser press and in-room safe. Enjoy our breakfast buffet at the rate of 17.00 EUR per person per day. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,724 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
      9.0 "Lovely bar service, according to 90%."
      9.4 "Housekeeping was great, according to 94%."
    • 8.5 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      7.3 "Great parking, according to 73%."
      9.7 "Near to public transport, according to 97%."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Generally very clean."
      7.8 "78% said rooms were clean."
      9.8 "98% thought it was clean."
    • 8.1 "Breakfast is good."
    • 5.8 "Rooms are ok."
      5.1 "Only 51% thought the furniture was functional."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 5.3 "Vibe was decent."
    • 4.8 "Not very comfortable."
      3.5 "65% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
    • 4.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 1,172 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      9.4 "Housekeeping was great, according to 94%."
    • 8.8 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
      7.5 "Great parking, according to 75%."
      9.4 "City centre within easy reach, said 94%."
      9.7 "Near to public transport, according to 97%."
    • 8.1 "Generally very clean."
      7.6 "76% said rooms were clean."
      9.8 "98% thought it was clean."
    • 7.8 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.7 "Only 57% thought the furniture was functional."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.5 "Average comfort."
    • 5.2 "Vibe was decent."
    • 4.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.3 "Value below average."
      0.6 "94% said the breakfast was too expensive."
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    Overall rating

    8.4 Excellent
    Based on 120 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 8.4 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 8.3 "Breakfast is good."
    • 6.1 "Rooms are ok."
    • 5.9 "Vibe was decent."
    • 5.0 "Average comfort."
      3.6 "64% said rooms were small."
    • 4.8 "Value below average."
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    Overall rating

    7.6 Good
    Based on 103 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 8.0 "Generally very clean."
    • 7.7 "Good breakfast."
    • 5.5 "Rooms are ok."
    • 4.9 "Not very comfortable."
      3.7 "63% said rooms were small."
      1.8 "82% criticized the small bathroom."

    Overall rating

    7.9 Good
    Based on 327 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 8.1 "Generally very clean."
      7.7 "77% said rooms were clean."
    • 8.0 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      7.4 "Great parking, according to 74%."
      9.4 "City centre within easy reach, said 94%."
    • 5.5 "Rooms are ok."
      5.1 "Only 51% thought the furniture was functional."
    • 4.6 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
    • 4.5 "Not very comfortable."
      3.8 "62% thought it was too noisy."
      3.5 "65% said rooms were small."
      1.8 "82% criticized the small bathroom."
    • 4.2 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.1 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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