Overview

Best Western Plus Hotel St. Raphael

Adenauerallee 41, 20097 Hamburg, Hamburg, Germany
+49 40 248 200

RM 356+

Overall guest ratings

8.1/10 Excellent
Based on 1,785 reviews

Review highlights

  • 9.3
  • 8.6
  • 8.5
  • 5.9

Good to know

  • Comfortable beds
  • Clean rooms
  • Train station is close

Nearby

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    About

    The Best Western Plus Hotel St. Raphael is a comfortable, personal, first class hotel in the city center of Hamburg. Main station and main shopping area are within five minutes walking distance. We feature our full service restaurant Le Jardin, Captains corner bar, meeting and banquet facilities, 24-hour front desk, laundry and valet services, safe deposit box and fax services. Our guest rooms have a bath or shower, cable television with pay TV, hairdryer, mini-bar, radio, direct-dial telephone, alarm clock, trouser press and in-room safe. Enjoy our breakfast buffet at the rate of 17.00 EUR per person per day. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,785 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.5 "Lovely bar service, according to 75%."
      8.3 "83% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
    • 8.6 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
      7.7 "Great parking, according to 77%."
      9.6 "City centre within easy reach, said 96%."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.3 "93% thought it was clean."
      7.1 "71% said the bathroom was clean."
    • 7.7 "Good breakfast."
    • 6.1 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.6 "Only 56% thought the furniture was functional."
      5.9 "Only 59% thought the shower was ok."
      5.4 "54% thought the minibar was ok."
    • 5.9 "Vibe was decent."
    • 5.6 "Internet is average."
    • 5.1 "Average comfort."
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    Overall rating

    8.0 Good
    Based on 1,231 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 8.8 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      7.7 "Great parking, according to 77%."
      9.6 "City centre within easy reach, said 96%."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.4 "94% thought it was clean."
    • 7.8 "Good breakfast."
    • 6.4 "Rooms are ok."
      6.0 "Only 60% thought the furniture was functional."
      6.8 "Cleanliness of the bathroom was average, said 68%."
    • 5.8 "Vibe was decent."
    • 5.8 "Internet is average."
    • 5.5 "Average comfort."
    • 4.2 "Value below average."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    Based on 107 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 8.6 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 7.9 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
    • 4.4 "Value below average."
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    Overall rating

    7.6 Good
    Based on 71 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.9 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 7.6 "Good breakfast."
    • 6.0 "Rooms are ok."
    • 5.2 "Average comfort."

    Overall rating

    7.9 Good
    Based on 374 reviews
    • 9.1 "World class service."
      8.5 "85% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.3 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      7.7 "Great parking, according to 77%."
      9.6 "City centre within easy reach, said 96%."
    • 7.7 "Good breakfast."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% thought the furniture was functional."
    • 5.4 "Vibe was decent."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.2 "Internet is average."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
      3.6 "64% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
    • 3.9 "Value below average."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

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