Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Tenseien
3 stars

Tenseien

682 Yumoto, Ashigara-Shimogun, Hakone 250-0311, Japan
Hakone, Japan
See location+81 460 838 511
From
RM 605
Cheapest

rate per night

8.5
Very good
based on 492 reviews
492 reviews
Room type
Provider
Nightly total
Standard Room
RM 605
Double room
RM 828
19 more Tenseien deals
19 more Tenseien deals

Photos of Tenseien

Overview

Rating
Winner of second place in the Jalan.net top-selling hotels for 2012! (Kanto/Koshin'etsu Area; Hotels with 101-300 rooms.) In need of an onsen? Tenseien is the place. Overnight stays or day trips, we look forward to welcoming you.
Rating
8.5
Very good
Based on 492 verified guest reviews

Latest deals for Tenseien

Thu 8/5
Fri 9/5
Standard Room
bed type unknown
RM 605
bed type unknown
RM 745
bed type unknown
RM 780
Double room
bed type unknown
RM 828
bed type unknown
RM 882
1 twin bed
RM 1,289
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Tenseien

  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Bathroom

  • Shared bathroom
  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toothbrush
  • Private bathroom

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Hot tub
  • Sauna

Dining

  • Electric kettle
  • Restaurant
  • Refrigerator
  • Vending machine (drinks)

General

  • Soundproof rooms
  • Tatami (traditional Japanese flooring)
  • Telephone
  • Storage available

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Gift shop
  • Hot spring bath
  • Karaoke

Parking and transportation

  • Parking
  • Private parking

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Garden

Workspace

  • Desk

Reviews of Tenseien

8.5
Very good
492 verified ratings
Wonderful
249
Very good
123
Good
63
Okay
33
Fair
9
Mediocre
11
Poor
4

Summary of reviews

Guests say
Guests appreciated the hotel's amenities and atmosphere, particularly the onsen and dining experiences. However, many expressed dissatisfaction with the service quality, cleanliness, and location, noting issues such as long check-in times and poor communication from staff. Overall, while the hotel offers some enjoyable features, guests felt it did not meet expectations, especially considering the price.
AI-generated from customer reviews
Amenities7.5 out of 10
Atmosphere7 out of 10
Cleanliness3.5 out of 10
Location3.5 out of 10
Service3 out of 10
Value for Price3 out of 10
Sort by:Most recent

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

682 Yumoto, Ashigara-Shimogun, Hakone 250-0311

What's nearby

  • Tonosawa Railway Station0.6 km
  • Hakone-Yumoto Railway Station0.9 km
  • Miyanoshita Railway Station3.3 km
  • Kowakidani Railway Station4.1 km
  • Hakone Open-Air Museum4.4 km
  • Hakone Kowakien Yunessun4.7 km
  • Gora Railway Station4.9 km
  • Gora5 km
  • Gora Park5.1 km
  • Hakone Museum of Art5.3 km
  • Hakone Shrine6.9 km
  • Ōwakudani7.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Tenseien

Low season

October

High season

October

Average price (weeknight)

RM 839
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Tenseien

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Tenseien

  • How long should you stay at Tenseien? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Tenseien

  • Where is Tenseien located?

    Tenseien is located at 682 Yumoto, Ashigara-Shimogun, 7.7 km from the centre of Hakone. Tonosawa Railway Station is the closest landmark to Tenseien.

  • When is check-in time and check-out time at Tenseien?

    Check-in time is 15:00 and check-out time is 10:00 at Tenseien.

  • Does Tenseien offer free Wi-Fi?

    Yes, Tenseien offers free Wi-Fi.

  • How far is Tenseien from the airport?

    Tenseien is 55 km from Izu Ōshima. Tenseien is 71.4 km from Tokyo Haneda.

  • How does KAYAK find such great Tenseien hotel deals?

    KAYAK scours the web for all room deals available at Tenseien in Hakone and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Tenseien and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Tenseien.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
11% cheaperHakone Pax Yoshino8.6 Excellent (867 reviews)0.08 kmRestaurant, Bar/Lounge, Free Wi-FiRM 893+
4-star hotel
12% cheaper
Hakone Pax Yoshino
0.08 kmRM 876+
3-star hotel
Seikansou9.4 Excellent (39 reviews)0.14 kmSpa and wellness centre, Bar/Lounge, Free Wi-FiRM 2,968+
3-star hotel
54% cheaperItoen Hotel Hakone Yumoto6.9 Good (169 reviews)0.19 kmWi-Fi, Free toiletriesRM 462+

Cheapest

See cheapest stays in Hakone
2-star hotel
76% cheaper
Posada Suimei
8 Excellent (323 reviews)0.76 kmWi-Fi, Flat-screen TV, Free toiletriesRM 242+
2-star hotel
58% cheaper
Yumoto Station Hotel Mirahakone
8.1 Excellent (1,336 reviews)0.73 kmWi-Fi, Coffee machine, Wi-Fi available in all areasRM 423+
3-star hotel
54% cheaperItoen Hotel Hakone Yumoto6.9 Good (169 reviews)0.19 kmWi-Fi, Free toiletriesRM 462+
4-star hotel
53% cheaperHakone Yumoto Onsen Hotel Kajikaso8.7 Excellent (950 reviews)0.57 kmBar/Lounge, Room service, Free Wi-FiRM 475+

Most recommended

See most recommended stays in Hakone
3-star hotel
Hakone Yumoto Onsen Hotel Maille Coeur Shogetsu
10 Excellent (1 review)0.57 kmRM 1,061+
4-star hotel
Kinnotake Tonosawa (Adult Only)9.5 Excellent (427 reviews)0.85 kmAdults only, Indoor pool, Fitness centreRM 3,356+
3-star hotel
Seikansou9.4 Excellent (39 reviews)0.14 kmSpa and wellness centre, Bar/Lounge, Free Wi-FiRM 2,968+
4-star hotel
Shiunso
9.2 Excellent (338 reviews)0.52 kmSpa and wellness centre, Free Wi-Fi, Free parkingRM 1,639+

Good to know

Value for money

8.4

Distance to city centre

7.7 km

Everything you need to know for your stay in Hakone

Complete your trip to Hakone

Hotels in Hakone