Overview

Hallmark Hotel Gloucester

Matson Lane Robinswood Hill, Gloucester, GL4 6EA, United Kingdom
+44 145 252 5653

RM 279+

Overall guest ratings

7.3/10 Good
Based on 1,045 reviews

Review highlights

  • 7.7
  • 7.4
  • 6.4
  • 6.0

Good to know

  • Friendly service

Nearby

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    About

    Adjacent to a golf course, Hallmark Hotel Gloucester is a great choice for a stay in Gloucester. Guests can visit the spa to indulge in hot stone massages, detox wraps, or body wraps, and Brasserie Restaurant serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Cable or satellite TV
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Spa
    • Express check out
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    Based on 1,045 reviews
    • 7.7 "Wellness & sports facilities were pleasant enough."
      8.5 "85% loved the sauna."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.1 "Housekeeping was great, according to 81%."
      7.0 "Management was excellent, said 70%."
    • 7.0 "Good location."
      6.5 "Only 65% were satisfied with the proximity to sightseeing."
    • 6.7 "Pool is mediocre."
    • 6.5 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      5.5 "55% thought the dining experience was appropriate."
      5.8 "Desserts were ok, said 58%."
      5.9 "Only 59% said beef and steak dishes were good."
      5.0 "50% thought the snacks were adequate."
    • 6.4 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.0 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.0 "Vibe was decent."
      3.2 "68% criticized the unstylish hotel."
    • 4.2 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
      1.4 "Dirty pool, said 86%."
      3.8 "Unclean dining area, according to 62%."
    • 3.6 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 647 reviews
    • 7.0 "Good service."
      6.4 "64% said the reception staff was ok."
      5.0 "Only 50% thought the service was professional."
      6.7 "67% found the room service acceptable."
    • 6.8 "Location is acceptable."
    • 6.3 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
    • 6.2 "Pool is mediocre."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 5.1 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 4.9 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
    • 4.0 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."
      1.4 "Dirty pool, said 86%."
    • 3.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 146 reviews
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.7 "Wellness & sports facilities were pleasant enough."
    • 7.1 "Good location."
    • 6.8 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
    • 6.8 "Pool is mediocre."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 5.1 "Vibe was decent."
    • 4.3 "Not very clean."
      4.7 "53% said rooms were dirty."
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    Overall rating

    7.4 Good
    Based on 94 reviews
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Average value."
    • 6.0 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 4.7 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    • 4.0 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 156 reviews
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.7 "Pool is mediocre."
    • 6.5 "Location is acceptable."
    • 6.1 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.4 "Average value."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.6 "64% complained about the bathroom."
    • 4.3 "Not very clean."
      4.7 "53% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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