George Town hotels near Cheong Fatt Tze Mansion

Pros: Edison is fabulous. A small impeccable boutique making it very cosy, a walk from the Reception to the rooms unlike a massive hotel feeling. Very detailed services. Love the toiletries and warmth friendly of the staffs. Plenty of nice surprises from Edison that makes our stay special. Keep up the good work.

Cons: Flawless from our view point.

Pros: Love the lounge

Pros: friendly and helpful staff. Good security.

Cons: beer garden with loud singing opposite hotel.

Pros: This hotel has remarkable customer service! Without any exaggeration the service is comparable with Ritz-Carlton.

Pros: Service, decor, location

Cons: Noise

Pros: Beautiful property! Loved the homy feeling, the lounge set up with inclusive food and drinks. Staffs were friendly but not intrusive. Room was fab!

Cons: Breakfast selection could be improved

Pros: Good rooms, great staff.

Pros: The stuffs and the service are excellent!

Pros: Fantastic boutique hotel with beautiful rooms. 24/7 soft drinks and snacks. 6pm-7pm free wine and cheese which was delicious! Staff were so helpful at providing recommendations for food, drinks, activities and did everything to make the stay fantastic

Cons: Can hear the live singing (it’s pretty bad sounds like karaoke!) across the road in the bedrooms. Went on until after 1am. Heard in rooms on the front and back of hotel. Nothing hotel can do about this it’s just a bit of a shame.

Pros: Hospitality. Young, energetic, friendly and sweet staff.

Cons: Breakfast variety very limited.

Pros: We got in at 10.30 am and was told a room will be available only much later as they were fully booked. I happened to take the same lift with the GM, Ms Alison. She was so kind to see if i could get a room as soon as possible and she did! We got checked into our room by 12.30pm. It was so kind of her to make that extra effort! We had a great stay!

Pros: I like everything about the room. The view is superb and the gym room also tremendous as it is facing the sea.

Cons: Breakfast has very limited variety.

Pros: Bathroom had a big bathtub to relax. Spa was good.

Pros: We enjoyed staying in the heritage part of the hotel. It really did feel like going back in time. The suite was very comfortable with everything you'd expect from a hotel of this level. The staff in front of house were extremely helpful.

Cons: The pool in the heritage section was closed for our entire stay. However the pool at the victory wing was pleasant and not too far to walk. The gym in the heritage section has little in the way of cardio equipment but again, there is a full range in the gym in the other section.

Pros: The heritage and history of the hotel, the location and friendly and warm staff

Cons: more Options could be available in the room service menu. But disappointed that while making the booking on bookings.com it did not mention that the heritage wing was undergoing renovation.

Pros: The architecture of the building, the very spacious bedroom and bathroom, the view.

Cons: For a hotel of that standard ( and price), I would have expected a better service. The toiletries are basic( as an example, Shangrila in KL have l Occitane), we had to ask for a com and a shaving kit. They don’t do complementary cocktails anymore so instead they give soft drinks and fruit but again we had to ask for the fridge to be replenished. It feels like they cut down the privileges as much as they can in order to save money. The breakfast is adequate but not woaw( again Shangrila in KL has not only a better selection and of better quality). We could hear people slamming doors, dragging furniture. It is not well isolated probably as it is an old building. The choice of channels are quite limited. On the whole we had a nice stay and we are glad we went as there was a 40% off . I would never pay full price for that quality.

Pros: The room is spacious with a balcony! The pool and the poolside are awesome. The spa is also very good!

Pros: Breakfast wide range of choice standard fare

Cons: I had dinner buffet the experience very disappointing seafood was not fresh and nor was it cold other dishes on offer standard. For the price I was disappointed . Would not eat there again.

Pros: Nice room

Cons: None

Pros: Beautiful setting with rooms overlooking the sea . We really enjoyed the pool area and had food there a few times again looking out at the sea . Definitely a lovely place to stay .

Pros: Such a beautiful hotel!

Cons: The service at the restaurant and pool could be improved

Pros: Staff responsiveness. I inadvertently left a personal item behind and it was delivered to my home address in PJ the very next day after I called to check on the item left behind.

Cons: When I called the "butler" phone line, I was requested to call another number to respond to my request. I expected the "butler" line to be able to deal with all requests.

Pros: room was clean

Cons: We arrived hotel around 3pm but still didnt prepare our rooms. How come check-in took more than 40 min and not so many ppl there around 3pm and staff just said to me "wait cause room hasnt prepared yet" Also, after 40min, I approached to staff first to ask my room status and they didnt explain to me when we can have breakfast and time and even no basic explanation for the hotel facilities. Moreover, right after booking my room, ur staff was calling me and promised with me to arrange the room with better view but my room was at level 5 and view was blocked by some weird round shaped structure. Anyway, check-in was the worst experience for me.

Pros: Very nice hotel - location , staff , speed , helpful information , breakfast , ! Wonderful downtown location with lots of happenings nearby ( hawker food , restaurants , bars , super markets , bus terminals ) Friendly staff from doorman , reception , club floor manager , restaurant serving staff ... all are very well trained in hospitality as we can feel the pride in their work . Speed is very important and it is not only the service or check-in / check/out , the elevators too ( nice , big and 4 of them ). Everyone in this hotel is trying to help you with anything you may need when you are staying here - lots of helpful information for tourist like us ! Breakfast - do not miss this as it turned out to be very balance with local , western and good quality !

Cons: Not sure why the night light blinks even we switched them off .

Pros: The hotel is situated in a very central location, surrounded by malls, convenient stores, and restaurants. The room was spacious and modern, the bathroom was pretty functional, and the wifi worked fine. The bedding was comfortable enough, although we just couldn't find a comfortable pillow to suit our preferences). There was also a rather limited option on the TV. The gym is really well-equipped (we didn't see the pool). Lots of indoor parking space. The staff seemed friendly and eager to help. We were pleasantly touched to find a birthday cake waiting for us in our room on my birthday, that was a really nice touch. If the hotel can address the cleanliness issue, we will probably return again in the future.

Cons: Upon arrival, we were shown to a very dirty room, where there was a lot of dust everywhere (on the surfaces, tissue box, bedside tables, bathroom counter, etc). There was also hair in various places, including on the fridge counter, the bathroom counter, on the floor (both in the room and bathroom), even one stuck on the armchair! (It should be noted that the hotel did send someone to clean our room as soon as the issue was reported.) But the most disgusting thing of all was the grime just underneath the shower door, as bits of dirt would fall out every time the door is moved - gross! We had to try to spray it clean - MULTIPLE TIMES - and it still wouldn't all come off because what it needs is a good and thorough scrubbing! For a 4-5* hotel, this must have been the most disappointing level of cleanliness that we've ever experienced anywhere in the world! We hope that you'll be paying closer attention to hygiene side of things from now on.

Pros: Excellent location right next to a shopping mall, stylish hotel, friendly staff, clean and spacious room.

Cons: Check-in and check-out time takes quite long

Pros: The facilities are well maintained.

Cons: No issue

Pros: Location

Cons: The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.

Pros: Executive suit, supportive staff, breakfast and the serving staff

Cons: Lifts - non operative and took long time.

Pros: Everything...

Cons: Nothing else.

Pros: The location

Cons: The breakfast arrangement and choice is lesser . For family room , should not arrange the extra bed heading to main door

Pros: Cozy room. Comfortable bed. Professional staff, responsive to any queries. Hotel is located near malls, supermarket & local eateries. Worth to recommend for a great stay in Penang!

Cons: 1.) TV display picture is shadowing and blurry. Quiet bothering for my long stay (10N) in the hotel. Were informed by service center, due to the weather. Why simply said due to the weather, which perfectly fine for Penang in Jul-Aug? Later-on the technician came, said something wrong with the TV, need to be fixed. He then arranged to move us into a new room. 2.) Complaints to housekeeping about my room that was not well-cleaned, esp. floor & carpet was dirty. Request to change the bed-sheet were also not addressed. Was informed that the cleaning staff they assigned that day was still newly-employed. Aren't you supposed to make sure that the staff was well-trained beforehand?

Pros: Was welcomed by friendly and efficient staff. Housekeeping was excellent. Location was perfect, famous food place just within walking range. I had a wonderful stay.

Pros: Comfy beds, nice pool

Cons: Breakfast crowded and not clean

Pros: location

Cons: heavy traffic

Pros: Nice location, easily accessible to other amenities like shopping mall and local food. Great Breakfast

Cons: N.A.

Pros: Quite close to central george town

Cons: Didn’t have hair conditioner and shaver because the hotel is 4 stars, right?

Pros: Good location and helpful staff

Cons: Pricing could be a little lower

Pros: Room is modern and clean.

Cons: Woken up at 5am by mosque call. Should have better window sound insulation as I was on 16th floor. Western breakfast options are poor - no natural yoghurt, no granola, terrible coffee.

Pros: I liked the staff. They were friendly and helpful.

Cons: I did not like the room. It felt bare, empty. There is much room for improvement. We got a corner lot but we did not feel that the room fulfilled our expectation. The furnishing was the bare minimum. And it was also very dark even with the lights on. I had no option to brighten the room further.

Pros: Very accommodating front desk. Quick and efficient check in. Quiet rooms and brightly lit corridors. Rooms are clean and well maintained. Being a city hotel, rooms might be a bit on the small side. Great location with malls and small eateries around.

Pros: The front desk people are nice and warm. The concierge people are so helpful.

Cons: The fridge is above the area where I left my luggage. I almost got hurt several times bumping my head. During the stay, one of the fridge cabinet hinges came loose. This makes the situation worse and I felt more vulnerable. I wish I was put in the higher upper floor. Mine is 1916 and the view could have been better like my friends who stayed on the 29th floor.

Pros: Room was spacious, comfortable and clean. Good location.

Cons: The auto parking system was unique and good. Unfortunately, it didn' work well with the access cards not working 3 out of 4 times when we had to access it. More improvements need to be made.

Pros: Comfortable beds, nice well equipped gym, central location in the middle of Penang city center and next to the Prangin and First Avenue malls

Cons: The pool doesn't get much sunlight

Pros: Very clean sheets.. comfy bed and pillows

Cons: No kettle in my room

Pros: A well kept and very clean room with excellent bathroom facilities and friendly staff who were able to assist with all of our needs.

Cons: Nothing.

Pros: Staff very helpful and happy.

Cons: Bathroom has mould on grout and bathroom door rotting at the bottom. Needs maintenance

Pros: no

Cons: taxi service more expensive even double the normal price breakfast many items but not good quality airline send back luggage was not inform until go to check after 24 hours

Pros: The location is very strategic. With just a few meters away, you can get some food stalls and shopping mall. The facilities are good with swimming pool for the kids and gym for my husband. The staffs are very friendly and helpful.

Cons: The breakfast provided can be improved as the porridge is too watery and the cleanliness can be improved too. The table is dirty and underneath the table mat, there are left over bread crumbs. I need to clean the table myself and the staff was only watching me doing it and without offering any help. Besides that, the pillow is just too soft and basically the whole family couldn't get a good night sleep.

Pros: The food

Cons: The location

Pros: Great location good part of town

Cons: Nothing

Pros: The hotel was clean and quiet. It was easy to find. The area had many restaurants and other amenities nearby.

Cons: I don’t have any complaints. The hotel was comfortable and convenient.

Pros: Room was huge and modern, breakfast was good, many Asian options which are very different what we have for breakfast in Europe, but there was an egg station, cereals and others as well. Location is great, street art are walking distance. Grab (Asian Uber) is unbelievably cheap, so very easy to get around. Hotel has a rooftop pool which is a nice addition, but can get a bit crowded around 4pm.

Pros: Convenient location . Near to shopping and great food. Friendly and helpful staff

Cons: Nothing

Pros: We were early (7am) because we had the bus from kappas island. They staff was so friendly to give us a free early checkin and room upgrade while we fall a sleep in the lobby :)!!!

Cons: Everything was good!(and clean)