Pros (+) Nice room
Cons (-) None
5 stars
Eastern & Oriental Hotel
Photos of Eastern & Oriental Hotel
Overview
Within a 20-minute stroll from Penang Ferry Terminal, Eastern & Oriental Hotel provides guests with an ideal base while visiting George Town. Guests also have exclusive access to the on-site Pañpuri Organic Spa and Fitness Center.
A wide range of premium services are available for guests of Eastern & Oriental Hotel, such as valet parking, 24-hour security and a butler service. It provides free Wi-Fi and a free shuttle service, as well as a lap pool. Recreational facilities include a sauna.
Equipped to ensure a comfortable stay, rooms at the hotel have a mini bar, a private balcony and an in-room dining area. All are air conditioned and offer an in-room safe, slippers and a flat-screen TV.
The hotel features an in-house restaurant, Sarkies, which offers lunch and dinner in a modern setting. There is also an elegant cocktail bar on-site, which has an impressive cocktail list on offer.
Eastern & Oriental Hotel is within walking distance of Fort Cornwallis, Komtar and Arulmigu Sri Mahamariamman Temple. It is also perfectly located nearby a selection of eateries.
Latest deals for Eastern & Oriental Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Eastern & Oriental Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
General
- Executive lounge access
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit located on ground floor
- Multi-lingual staff
- No smoking
- Pets not allowed
- Designated smoking area
- Private entrance
- Disabled access
- Lift
- Accessible by lift
- Accessible parking
- Upper floors accessible by lift
Pool and spa
- Infinity pool
- Spa
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Rooftop pool
- Massage
- Sauna
Things to do
- Gift shop
- Shops (on site)
- Golf
- Cooking classes
- Bowling
- Hiking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- 24-hour security
- Guest accommodation is disinfected between stays
- Safe
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Outdoor
- Outdoor dining area
- Garden
- Terrace/Patio
- Balcony
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
Reviews of Eastern & Oriental Hotel
8.9
Very good
3789 verified ratings
Wonderful
2602
Very good
597
Good
292
Okay
137
Fair
77
Mediocre
44
Poor
40
Summary of reviews
Guests say
Guests appreciate the hotel's great location and charming atmosphere, particularly the beautiful views and amenities like the infinity pool. However, there are significant concerns regarding cleanliness and service, with many reviews mentioning outdated facilities and inconsistent staff behavior. Overall, while the hotel has its strengths, improvements in service and maintenance are necessary to meet guest expectations.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.9 out of 10
1951 reviews
9 out of 10
625 reviews
9.8 out of 10
7 reviews
8.7 out of 10
5 reviews
All reviews
Pros (+) We enjoyed staying in the heritage part of the hotel. It really did feel like going back in time. The suite was very comfortable with everything you'd expect from a hotel of this level. The staff in front of house were extremely helpful.
Cons (-) The pool in the heritage section was closed for our entire stay. However the pool at the victory wing was pleasant and not too far to walk. The gym in the heritage section has little in the way of cardio equipment but again, there is a full range in the gym in the other section.
Pros (+) Staff very friendly and helpful
Cons (-) Taxi drivers at the hotel try to take advantage of tourists.
Pros (+) Breakfast good
Cons (-) lunch and dinner poor
Cons (-) I wish the in room dining menu would be more extensive. There was a very less choice for in room dining considering my parents can't walk to the restaurant.
Location
10 Lebuh Farquhar, George Town 10200
What's nearby
- Cheong Fatt Tze Mansion215 m
- Penang City Hall0.6 km
- Arulmigu Sri Mahamariamman Temple0.7 km
- Pinang Peranakan Mansion0.9 km
- Batik Painting Museum Penang0.9 km
- Fort Cornwallis1 km
- Khoo Kongsi Temple1 km
- KOMTAR Tower1.2 km
- Penang Ferry Terminal1.4 km
- Penang Jetty1.4 km
- Stadium Bandaraya Pulau Pinang2.7 km
- Gurney Drive2.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Eastern & Oriental Hotel
Low season | August |
|---|---|
High season | July |
Average price (weeknight) | RM 1,138 |
Average price (weekend night) | RM 898 |
When to book a room at Eastern & Oriental Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in George TownGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 0.9 km |
Nearest airport | Penang Intl |
Distance to airport | 15.5 km |