Overview

Mercure Hotel & Residenz Frankfurt Messe

Voltastraße 29, 60486 Frankfurt am Main, Hesse, Germany
+49 69 79 260

RM 254+

Overall guest ratings

7.7/10 Good
Based on 760 reviews

Review highlights

  • 8.4
  • 8.4
  • 7.6
  • 6.8

Good to know

  • Clean rooms
  • New rooms
  • Comfortable beds
  • Close to public transport

Nearby

    show all

    About

    Perfect for business travelers and trade-fair visitors: The 4-star Mercure Hotel & Residenz Frankfurt Messe is close to Frankfurt's exhibition center, the festival hall and the congress center. All 336 rooms and 88 apartments have air con and free WIFI. Guests enjoy free use of the wellness area. Our CCH-certified hotel has 6 conference rooms suitable for events of up to 100 people. It is 9.3 miles to the airport and approx. 1.2 miles to the main train station and highway. Our hotel also has a garage.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 760 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
      8.3 "83% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Good cleanliness."
      7.6 "76% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.6 "High comfort."
      8.2 "82% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 7.2 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.7 "Only 57% thought the shower was ok."
      6.1 "Cleanliness of the bathroom was average, said 61%."
      5.6 "56% thought the kitchenette was ok."
      5.0 "50% thought the minibar was ok."
      5.0 "Only 50% found the balcony ok."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 4.0 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 197 reviews
    • 8.7 "Location is great."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 7.8 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 7.7 "High comfort."
      8.7 "87% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 7.2 "Good breakfast."

    Overall rating

    6.9 Good
    Based on 15 reviews
    • 8.3 "Great service."

    Overall rating

    7.2 Good
    Based on 235 reviews
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.0 "Location is great."
    • 7.0 "High comfort."
      5.3 "For only 53%, the noise level was all right."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Food is average."
    • 5.9 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 311 reviews
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "High comfort."
      8.2 "82% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 7.5 "Good breakfast."
    • 7.2 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.4 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.3 "Only 63% thought the furniture was functional."
    • 4.0 "Internet is poor."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "New rooms"
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map