Recent reviews
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2.5
We arrived to a rude and dismissive front desk. They proceeded to tell us we couldn't stay in our room unless we paid 50 dollars more than what we paid with kayak. I said absolutely not. they said then we couldn't stay and they would still be charging us the full amount of the room. We left and did not stay there and now have to dispute these fraudulent charges with my credit card. Never stay here!!! Worst service ever!!!!
review from KAYAK -
6.3
The hotel was clean and elegant. Rooms and facilities were spacious and the service was excellent. The breakfast and gym were top-notch. The dinner, although good, was not as good value for money as I would have liked. Additional recreational facilities (spa, pool, biliard table, other) would have been a bonus.
review from KAYAK -
6.3
The room and the hotel interieur it was a little bit too outside
review from KAYAK -
5.3
Outside looking of the building was nice, the fee was cheap as a 5 star.
review from KAYAK -
6.7
Hotel was clean, staff were helpful & friendly. 30 min free wireless a day was useful. Close to train station and I liked the walk to the city centre (either along the river or the back streets which had quirky shops). Hmm the aircon was quite noisy (sounded like it was continuously raining) but it didn't worry me too much.
review from KAYAK -
7.7
I felt at home. Your system with the lights.I guess if I had more time I could had trained myself to work them better.I think now that I am back home ,I have it figured out but too late.
review from KAYAK -
8.0
Beautiful room, luxurious bathroom, very comfortable bed, very nice and helpful staff. Very quiet environment and therefore relaxing. The best hotel I have ever stayed at in 30 years of travel. There was nothing I did not like.
review from KAYAK -
8.0
Breakfast
review from KAYAK -
7.2
The fresh squeezed orange juice at breakfast. The staff really helped when they changed our room. The first junior suite was a loft bedroom, hot and viewless. The second one was lovely It was a little too far from the center. You have to like to walk a lot. It was the most expensive one on our trip and we thought it was overpriced.
review from KAYAK -
6.4
Quiet location, Senior bar, restaurant and porterage staff were excellent Management were not on the ball. Twice we complained about the smell coming from the waste pipe of the bath and nothing was done. Twice we returned to our room in the late afternoon and it had not been serviced. On the one evening we had dinner in the hotel there was a staffing problem and we (along with other guests) had to wait for ever for our food.
review from KAYAK -
6.8
comfort I would like the restaurant to have more choices on the menu Food could be a little better
review from KAYAK
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6.7
Hotel was clean, staff were helpful & friendly. 30 min free wireless a day was useful. Close to train station and I liked the walk to the city centre (either along the river or the back streets which had quirky shops). Hmm the aircon was quite noisy (sounded like it was continuously raining) but it didn't worry me too much.
review from KAYAK -
7.7
I felt at home. Your system with the lights.I guess if I had more time I could had trained myself to work them better.I think now that I am back home ,I have it figured out but too late.
review from KAYAK -
7.2
The fresh squeezed orange juice at breakfast. The staff really helped when they changed our room. The first junior suite was a loft bedroom, hot and viewless. The second one was lovely It was a little too far from the center. You have to like to walk a lot. It was the most expensive one on our trip and we thought it was overpriced.
review from KAYAK -
6.8
comfort I would like the restaurant to have more choices on the menu Food could be a little better
review from KAYAK
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2.5
We arrived to a rude and dismissive front desk. They proceeded to tell us we couldn't stay in our room unless we paid 50 dollars more than what we paid with kayak. I said absolutely not. they said then we couldn't stay and they would still be charging us the full amount of the room. We left and did not stay there and now have to dispute these fraudulent charges with my credit card. Never stay here!!! Worst service ever!!!!
review from KAYAK -
6.3
The hotel was clean and elegant. Rooms and facilities were spacious and the service was excellent. The breakfast and gym were top-notch. The dinner, although good, was not as good value for money as I would have liked. Additional recreational facilities (spa, pool, biliard table, other) would have been a bonus.
review from KAYAK -
6.3
The room and the hotel interieur it was a little bit too outside
review from KAYAK -
5.3
Outside looking of the building was nice, the fee was cheap as a 5 star.
review from KAYAK -
6.4
Quiet location, Senior bar, restaurant and porterage staff were excellent Management were not on the ball. Twice we complained about the smell coming from the waste pipe of the bath and nothing was done. Twice we returned to our room in the late afternoon and it had not been serviced. On the one evening we had dinner in the hotel there was a staffing problem and we (along with other guests) had to wait for ever for our food.
review from KAYAK
